Product Relations Specialist, Supply Chain

Amplify

Product Relations Specialist optimizing product configurations in the supply chain for educational materials. Collaborating with product development and operations to enhance customer experience.

Posted 7/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product configuration and supply chain operations, ensuring data integrity and quality across multiple departments. Capable of managing project timelines and collaborating with cross-functional teams to drive process improvements and enhance customer experience.

Highest-signal resume keywords

Product Configuration ExpertiseProject Management ExperienceSupply Chain Operations KnowledgeCustomer Service ExcellenceData Quality Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Product Hierarchy ManagementData ProcessingBills of Materials (BOMs)Margin CalculationsROI AnalysisPrint Production ManagementMaterials Kit ProductionProcess ImprovementProduct Development SupportFulfillment Readiness

Soft Skills

Strong Communication SkillsCollaborative MindsetProblem-Solving AbilityStrategic ThinkingSelf-Starter Attitude

Industry Keywords

Education TechnologySupply Chain ManagementContinuous ImprovementCustomer ExperienceDiversity and Inclusion

About the role

Key responsibilities & impact

Support the Product Relations Manager in developing optimal product configuration framework with manufacturing, distribution, and other supply chain functions.
Support the Product Relations Manager in maintaining processes between Supply Chain Operations and Product Development to ensure product design frameworks are implemented consistently and monitored for quality.
Ensure product hierarchies and attributes support business reporting while maintaining enterprise standards for product configuration, master data, and data integrity.
Act as subject matter expert regarding product configuration and customer experience related to supply chain operations workflows and capabilities.
Partner with Product teams to develop high-level physical product configurations for new products, evaluating operational costs, fulfillment timelines, unit counts, scope and sequence, page counts, and related considerations.
Ensure that finished product files are available in time for supply chain functions and overall fulfillment readiness.
Partner with Operations, external vendors, and Product teams to identify process improvements and cost-saving opportunities.
Support the Product Relations Manager in recommending a list of all physical items included in product to determine physical format of books and configuration of products, pricing, manufacturing and fulfillment standards, and understanding and communicating operations and production cost to ensure market readiness.
Responsible for item data processing needs of all departments (sales, marketing, product development, supply chain) while managing and performing data quality checks against standards assigned.
Create and maintain product setup standards across business systems, including Bills of Materials (BOMs) and item master data.
Ensure product data supports the needs of Sales, Marketing, Product Development, and Supply Chain, including contracts, samples, purchasing, vendor management, fulfillment, and product versioning.
Work with the internal Implementation team and customers to help ensure an effective materials and entitlement onboarding process, as well as delivery issues, defective or replacement materials, or enrollment concerns for managed accounts between $1M-5M.
Communicate risks to and escalate issues to Amplify Supply Chain and senior leadership.
Comply with Amplify’s diversity, equity, and inclusion goals for its employees and products.
Ensure all teammates, as well as cross-company team members, experience inclusion, are engaged in their projects, and feel psychological safety to bring their authentic and true selves to work.

Requirements

What you’ll need

Bachelor’s Degree or equivalent experience
1+ years of experience managing print production and/or materials kit production
3+ years of project management experience
Experience delivering impeccable customer service to strategic customers
Intermediate financial acumen, including margin calculations and ROI analysis.
Supply chain and/or continuous improvement experience (preferred)
Ability to think strategically while managing multiple competing priorities (preferred)
Self-starter who enjoys solving problems in a fast-paced environment (preferred)
Ability to thrive in a high-energy, fast-paced environment (preferred)
Passion for sharing insights and driving action (preferred)
Collaborative mindset with the ability to work across cross-functional teams (preferred)
Strong written and verbal communication skills (preferred)
Experience in education technology (preferred)

Benefits

Comp & perks

401(k) plan
Competitive health insurance and mental health options
Basic life insurance
Paid time off
Parental leave
Access to best-in-class development programs
Bonus