Ampa - Legal & Professional Services

Supervisor

• Supervise litigation on a portfolio of uninsured loss recovery cases
• Evaluate claims and proactively implement strategies to maximise outcomes
• Lead liability investigations by gathering and assessing evidence and establishing negligence
• Oversee liability or quantum negotiations with defendant solicitors or insurers
• Draft or support legal proceedings and handle litigation and compliance under the civil procedure rules
• Lead instruction and liaison with counsel and experts
• Attend court hearings where necessary
• Work with the Partner to identify and implement case handler and office training
• Identify and implement handling best practices across the team
• Carry out file reviews and audits
• Maintain client relationships by informing clients about claim progress, providing advice and participating in claims
• Attend client review meetings where appropriate

Technical Supervisor – Uninsured Loss Recovery

Paralegal

• Manage an independent caseload of contentious claims and diary management
• Assess evidence and establish responsibility when considering liability
• Evaluate claims and proactively obtain quantum documentation
• Negotiate liability or quantum with defendant solicitors or insurers
• Send Letters Before Action to third parties using the case management system
• Assess and collate documentation supporting claims
• Proactively pursue claims and use the telephone appropriately
• Draft legal proceedings and handle litigation and compliance with the Civil Procedure Rules
• Follow claims through to and attend small claims trials
• Instruct counsel and experts where necessary
• Draft correspondence and witness statements
• Maintain client relationships by providing claim progress updates and taking new instructions
• Perform general administration, including archiving, billing and case management
• Receive training to manage a caseload or assist claims-handling teams acting for businesses recovering uninsured losses

Paralegal – Uninsured Loss Recovery

Legal Assistant

• Conduct initial interviews for new consumer client enquiries
• Prioritise inbound telephone calls and conduct follow-up calls to maximise client instructions
• Respond to new email and online enquiries within 15 minutes
• Complete conflict-of-interest and identification checks
• Liaise with third-party suppliers, agents and experts
• Provide initial costs advice, prepare retainer documentation and forms of authority, and arrange cover where appropriate
• Use a case management system to process and progress queries and workflows
• Research medical terms and procedures relevant to risk assessment
• Manage rejected enquiries based on jurisdiction, limitation and other risk measures
• Record and report enquiry status and reasons for non-conversion
• Produce file rejection correspondence
• Assist with file closure procedures, archiving and fee collection
• Draft correspondence and documents
• Source witness questionnaires
• Explain the litigation process to clients at initial stages
• Assist with projects across the wider Managed Legal Services team
• Take calls from debtors wishing to make payments
• Respond to enquiries across work streams serviced by other Ampa brands

Cloud Engineer

• Define end-to-end integration architectures across Dynamics 365, Dataverse, Peppermint and enterprise applications.
• Produce solution designs, integration specifications, interface contracts and architecture documentation.
• Design, develop and support integration solutions using Azure Integration Services.
• Build and maintain Azure Functions, Logic Apps and Service Bus-based integrations.
• Develop Dynamics 365 plugins and custom integration components using C# and .NET.
• Support migration activities into Dynamics 365 and Dataverse.

Dynamics 365, Azure Integration Architect

• In this role we will train you up to manage your own caseload.
• It’s varied and busy and there is good opportunity to get involved in client liaison.
• You’ll need to enjoy telephone work and juggling a busy day!
• Previous collections experience preferred but not essential if you have an aptitude for customer service we’ll show you the rest!

Litigation Legal Assistant – Debt and Asset Recovery

Consultant

• Drafting Precedent H cost budgets
• Managing a caseload of files
• Formulating offers and negotiating settlements
• Dealing with general correspondence
• Handling telephone calls, and handling queries and enquiries where appropriate
• Drafting schedules of costs
• Handling receiving party costs matters and drafting bills of costs
• Drafting points of replies or dispute

Costs Consultant

Infrastructure Engineer

• As an IT Infrastructure Engineer, you will play an active role in maintaining, supporting, and monitoring existing infrastructure including server, storage, network, data, and applications.
• The role requires the holder to actively participate in and support various IT systems and associated projects, particularly the ongoing progression toward Azure Cloud and the Microsoft 365 stack.
• The role is expected to work with and support management and the wider team in improving and enhancing key systems and processes.
• You will be a subject-matter expert leading by example and providing mentorship on best practices to the wider IT function, ensuring that systems and services are available, visible, and secure.
• Demonstrate subject-matter technical expertise across Microsoft technologies, virtualisation, Cloud technologies, networking, and storage.
• Ensure technical documents and policies are up-to-date, accurate, and adhered to.

IT Infrastructure Engineer

Chief Marketing Officer

• Provide admin and tech support to the events team for in-person events, including pre-event planning, on-the-day management (both at our offices and off-site at external venues), through to post-event follow up in accordance with the firm’s events processes, ensuring they are on budget and that all risk and compliance guidelines are followed
• Supporting and producing digital events including live and pre-recorded webinars video podcasts using platforms such as Zoom, Teams, troubleshooting tech issues in real-time, video editing using Adobe Premiere Pro (training will be provided)
• Set up and manage AV equipment for in-person, hybrid and online events across all brands and office locations
• Creating and maintaining event campaigns using CRM (Microsoft Dynamics) including data management, segmenting audiences, reporting etc
• Liaising with our Digital and CRM team for event mailer creation
• Be available early mornings, late evenings and some overnight stays at different locations across the UK
• Support the events team to produce and deliver large-scale, complex events in accordance with the master events plan
• Any other admin and related tasks requested by the Marketing Events Manager

Marketing Events Executive

• Prepare and submit trust registrations, updates and closures
• Maintain and update internal TRS tracking systems and spreadsheets
• Monitor deadlines and ensure compliance with HMRC requirements
• Liaise with executors, trustees and clients to obtain required information
• Handle HMRC processes including:
• Submitting 64‑8 agent authorisations
• Liaising with HMRC by telephone and correspondence
• Following up on outstanding queries and responses
• Drafting penalty appeals
• Ensure accurate record‑keeping and filing of all HMRC communications
• Assist with preparation of basic tax returns (training provided), including:
• Rental income
• Basic trust accounts information
• Gather and organise information from client files
• Input and maintain data within systems such as Digita
• Progressively develop skills toward more complex tax return work over time
• Support efficient workflows across TRS and tax processes
• Assist in implementing and maintaining standardised processes and systems
• Work closely with senior team members to ensure accuracy and compliance
• Contribute to improving turnaround times and service delivery
• Liaising with internal / external clients and investment firms for outstanding information
• Direct supervision from Tax & Trust team leads (e.g. Verity Wears)
• Technical oversight and quality control from senior specialists within the team
• Structured training and development pathway aligned to role progression