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Ampa - Legal & Professional Services

Paralegal – Uninsured Loss Recovery

Ampa - Legal & Professional Services

Paralegal recovering businesses’ uninsured losses for Corclaim, part of Ampa Group. Managing contentious claims, litigation, negotiations and client relationships.

Posted 8/20/2026full-timeBirmingham • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing contentious claims, including assessing evidence, negotiating with solicitors, and drafting legal documents while maintaining strong client relationships. Proficient in case management and compliance with Civil Procedure Rules, ensuring high-quality work under pressure.

Highest-signal resume keywords
Claims ManagementNegotiation SkillsLegal DraftingClient Relationship ManagementAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims HandlingEvidence AssessmentQuantum DocumentationLegal Proceedings DraftingCivil Procedure Rules Compliance
Soft Skills
Organisational SkillsCommunication SkillsProblem-Solving SkillsProactive ApproachAbility to Work Under Pressure
Tools & Technologies
Case Management SystemMicrosoft WordMicrosoft Excel
Industry Keywords
Contentious ClaimsLiability NegotiationSmall Claims TrialsWitness StatementsUninsured Losses

About the role

Key responsibilities & impact
  • Manage an independent caseload of contentious claims and diary management
  • Assess evidence and establish responsibility when considering liability
  • Evaluate claims and proactively obtain quantum documentation
  • Negotiate liability or quantum with defendant solicitors or insurers
  • Send Letters Before Action to third parties using the case management system
  • Assess and collate documentation supporting claims
  • Proactively pursue claims and use the telephone appropriately
  • Draft legal proceedings and handle litigation and compliance with the Civil Procedure Rules
  • Follow claims through to and attend small claims trials
  • Instruct counsel and experts where necessary
  • Draft correspondence and witness statements
  • Maintain client relationships by providing claim progress updates and taking new instructions
  • Perform general administration, including archiving, billing and case management
  • Receive training to manage a caseload or assist claims-handling teams acting for businesses recovering uninsured losses

Requirements

What you’ll need
  • Ideally, but not essentially, a minimum of 3 months’ recent experience in legal, insurance, claims handling or customer service roles
  • Confidence with IT systems, including Microsoft Word and Excel
  • Ability to prioritise and produce high-quality work in a volume environment, sometimes under pressure, while maintaining accuracy and attention to detail
  • Strong organisational skills while maintaining team processes and procedures
  • Proactive approach to documenting and handling tasks and cases
  • Ability to cope with and respond to sudden client demands
  • Good communication skills and telephone manner
  • Ability to discuss and negotiate matters by telephone
  • Analytical and problem-solving approach

Benefits

Comp & perks
  • Agile working with a blended approach to where and how employees work
  • Flexible working arrangements based on individual needs and preferences
  • Hubs in Birmingham, Bristol, Edinburgh, Leeds, Leicester, London, Lincoln, Manchester, Milton Keynes, Nottingham, Southampton, Stratford-upon-Avon, Sheffield and Tunbridge Wells
  • Employment subject to a variety of post-offer checks
  • Equal opportunities employer
  • Diverse and inclusive workplace culture