Amgen

Manager

• Serve as a resource on patient access and reimbursement for infused and specialty therapies.
• Assist patients, caregivers, and healthcare providers in navigating insurance benefits, prior authorization requirements, and reimbursement processes.
• Support the identification and resolution of access challenges, including coverage questions, prior authorization barriers, and denied claims.
• Provide education regarding coding and billing considerations relevant to therapy access.
• Develop relationships with patients and caregivers through phone, virtual, and in-person engagement.
• Secure written or electronic patient HIPAA authorization within assigned geography.
• Assess individual patient needs and provide education and resources that support access to therapy.
• Educate patients on coverage considerations and the steps required to obtain prior authorization.
• Provide information regarding co-pay assistance programs, national foundations, and free drug programs when appropriate.
• Educate physician offices and sites of care on therapy coverage pathways and reimbursement processes.
• Provide information regarding common prior authorization requirements, coding considerations, and billing practices.
• Support healthcare providers and infusion centers in navigating reimbursement questions related to patient cases.
• Investigate patient access challenges before and after infusion.
• Support physician offices and sites of care in reviewing denied claims and identifying potential next steps.
• Escalate complex or systemic reimbursement issues to appropriate internal stakeholders.
• Partner with internal stakeholders including Market Access, Medical Affairs, Advocacy, Case Managers, and Site of Care teams to support patient access initiatives.
• Coordinate with internal and external partners to ensure appropriate resources are available to support patient access.
• Share field insights regarding payer policies and reimbursement challenges.
• Adhere to company policies, compliance guidance, and applicable to federal, state, and local regulations.
• Ensure activities align with HIPAA privacy requirements and internal compliance guidelines.
• Report adverse events and product complaints through established pharmacovigilance processes.
• Maintain accurate documentation of activities and interactions in Amgen’s internal system.

Patient Access Liaison, Manager – Rare Disease

Director

• In this vital the GCO Learning and Performance Oncology Director position will focus on creating, developing, and executing Oncology Sales Training, Product Launch Support, and Strategies for the Global Commercial Operations organization.
• The Director will partner closely with Amgen’s Learning and Performance team and Oncology Business Units at Amgen.
• Partner with business leaders to develop and implement Oncology Training initiatives and programs, aligned with enterprise and functional strategies
• Plan and lead large scale initiatives by partnering and collaborating with US and Global leadership.
• Contribute to organizational thought leadership and strategic decisions
• Establish and grow relationships with external leadership entities and customer groups (e.g. business units, training, sales)
• Partner with cross-functional leadership and other stakeholders to develop and execute strategies for attracting diverse talent into the organization (e.g. Talent acquisition, university relations, commercial development and leadership programs
• Work with internal and external associations to establish / strengthen relationships on a national and regional level
• Partner closely with Amgen HR, Oncology and other Business Units to find opportunities to integrate and / or create new programs as needed to support GCO specific needs including: Establishing and shaping training and education programs
• Leading internal panel discussions and teams

Oncology Director – Training

Operations

• The Senior Manager, Congress Operations (Logistics & OL Engagement Scheduling) provides operational leadership for Global Congress execution, ensuring delivery against established strategies, governance framework, and operating models.
• This role leads the integrated execution for Congress Logistics and Opinion Leader (OL) Engagement scheduling, supporting both Commercial and Medical functions across therapeutic areas.
• The Senior Manager leads a small team, supports governance frameworks, oversees consolidated budgets, and ensures compliant, high-quality, and scalable execution across US and OUS congress programs.
• Operating with a high degree of autonomy, this leader translates business strategy into consistent, high-quality execution across logistics and OL engagement operations that elevate congress presence, optimize stakeholder experience, and drive measurable business impact.

Senior Manager, Congress Operations

• Lead contracting strategy and execution for assigned national payer accounts, in alignment with brand and business objectives.
• Own the end-to-end contract development process in partnership with Market Access account management, Legal, Coverage and Pricing, and other cross-functional stakeholders.
• Develop pricing proposals, term sheets, RFP responses, and amendments to support customer negotiations and contract renewals.
• Serve as the business owner for assigned customer contracts, including contract strategy, negotiation support, execution, and issue escalation.
• Provide clear, decision-oriented insights to senior leadership on account dynamics, pricing considerations, and contract recommendations.
• Maintain a strong understanding of assigned customers, including business model, membership trends, financial considerations, market position, and relevant organizational changes.
• Partner with cross-functional teams to support product-specific pricing strategies and ensure contract terms are operationally executable.
• Support post-signature contract needs, including contract interpretation, payment-related questions, dispute resolution, formulary validation, and other operational matters.
• Deliver ad hoc analysis and recommendations related to customer strategy, contract performance, and pricing decisions.

Senior Manager, Contract Development

• Join Amgen’s Mission of Serving Patients
• lead a single large product, and/or more complex studies and/or projects
• ensures that all statistical aspects of documentation pertaining to clinical activities meet required standards and are statistically correct
• influences and contributes to the development strategy
• defends statistical approaches internally and externally
• Implements, oversees and supports standards, technical quality and consistent approaches in strategy, study design and statistical analysis
• Plans and executes statistical contributions to protocols, randomization specifications, Statistical Analysis Plans (SAPs), Table, Listing and Graph ( TLG) shells, Submission Data File (SDF) specifications, other key-study related documentation, protocol deviations, Flash Memos, Clinical Study Reports (CSRs), and other communications in close partnership with CROs in a full-service CRO model
• Provides statistical inputs to clinical publications, Clinical Summary of Safety (CSSs), Clinical Summary of Efficacy (CSEs), Clinical Overviews (COs), and regulatory documents
• Oversees statistical work performed by CROs in a full-service CRO model.
• Performs statistical analysis of multiple studies/projects and subsequent exploratory analyses, and makes sound conclusions and recommendations
• Participates in the review of CRO Policies, SOPs and other controlled document development
• Contributes to process improvement and operational efficiency
• Adheres to all Amgen Policies, Standard operation procedures (SOPs) and other standards which are applicable to biosimilar development.

Senior Manager, Biostatistics – Biosimilars

Compliance

• Responsible for executing Global Quality Compliance assigned tasks and/or projects necessary to achieve corporate and departmental goals
• Coordinates and leads or participates in Global Quality Compliance Audits of Corporate Quality Management System, Amgen sites, Contract facilities, Affiliates, Critical Service Providers, Suppliers, Partners, and Wholesalers
• Ensure completion, maintenance, and sustainability of the assigned training per specific roles to support the audit process
• Supports preparation of the annual audit plans
• Assesses state of compliance with appropriate regulations and participation in the assessment of action plans to correct deficiencies
• Provides technical and organizational leadership toward resolving site and multi-site compliance issues
• Alerts executive management of significant quality, and compliance risks
• Serves as subject matter expert on global regulated requirements and inspectional commitments
• Provides support for domestic and international Regulatory Authority Inspections
• Serves as senior Global Quality Compliance representative on cross-functional teams
• Interacts with other functional area leads to ensure that Amgen Standards, strategies, and direction are aligned with existing regulations and regulatory expectation s
• Supports Continual Improvement initiatives, programs, and projects.
• Owns or performs QA approval for DQMS Quality Event records

Senior Manager – Corporate Quality Compliance

• Serve as the primary PMR (Primary Market Research) thought partner to the Commercial team (primarily brand teams)
• Guide the framing of business questions and translating insights into implications for brand strategy and execution.
• Act as an internal consultant, helping stakeholders move from data to decisions by identifying the “so what” and “now what.”
• Lead the interpretation and synthesis of primary market research findings, leveraging standardized dashboards, analytics tools, and AI-enabled capabilities (e.g., MRAgent).
• Go beyond descriptive findings to surface insights, risks, opportunities, and strategic tradeoffs.
• Integrate learnings across studies, time periods, and data sources to provide a coherent view of brand and portfolio performance.
• Own KPI definitions, business rules, and analytic intent for assigned brands and studies, ensuring clarity, consistency, and longitudinal integrity.
• Maintain high standards for data quality, methodological rigor, and trend continuity.
• Coach other PMR team members when needed, to help shape their skills and to provide business context to ensure more rounded analyses.

Senior Manager, Commercial Insights – Rare Disease

Pricing Analyst

• Lead the provider contracting and pricing strategy for TEZSPIRE with responsibility for developing and evolving strategies across current and future indications
• Adapt contracting strategies in response to changes in the medical benefit landscape to ensure alignment with brand and access goals
• Partner with Key Account Directors (KADs) and Key Account Managers (KAMs) to understand provider needs and gather field insights
• Leverage these insights alongside data and analytics to inform contracting strategy and drive leadership alignment and approval
• Align TEZSPIRE strategy across partner organizations
• Partner with contract operations to ensure seamless contract execution and implementation
• Lead the annual provider contract strategy update, partnering cross-functionally with Brand, KAM, Legal, and contract operations to ensure alignment
• Conduct regular account-level contract performance analyses to inform leadership updates and identify optimization opportunities
• Maintain KAM contracting tools, including contract performance trackers, business review templates, tear sheets, and rate cards
• Partner with external consultants to enhance and update contracting tools as needed
• Lead ad hoc provider contract changes requiring coordination across stakeholders
• Provide strategic input into provider rate forecasting for LEDR and LRS processes
• Provide guidance to contract operations on membership, contracting, and rebate-related inquiries
• Support KAM/KAD teams with contracting questions, tool training, and general guidance
• Route materials through the MAC review process

Contracts & Pricing Strategy, Manager

Marketing

• Stay well-informed about market dynamics that could influence product growth, collaborating closely with Clinical Science Associates (CSAs), cross-functional teams within the organization, and external partners to create new programs based on market insights.
• Guide the development and execution of strategic plans for PROCYSBI or other brands as needed, establishing brand vision, positioning, core challenges, essential success factors, and tactical actions alongside the Ultra-Rare Leadership team.
• Track industry trends and HCP and patient community feedback to evolve brand strategies, measure initiative effectiveness, and adjust commercial approaches as needed.
• Design and oversee promotional strategies and programs for healthcare professionals at every stage of the patient journey.
• Collaborate with field personnel (e.g., sales, medical, patient services, and case management teams) and leadership to ensure alignment on KOL (Key Opinion Leader) and patient community programs, including management of speakers' bureaus, conferences, symposia, advisory boards, patient programs and educational/promotional materials for HCPs.
• Foster and sustain relationships with internal groups like Compliance, Regulatory, Medical, Project Management, Sales Training, and Sales Leadership to represent marketing interests and advance both strategic and tactical objectives.
• Exhibit strong executive presence and the ability to influence others without direct authority.
• Serve as lead for external partners (agency, meeting planners, market researchers, consultants) to ensure integration and consistency of strategies and messages across all tactics.
• Negotiate with vendors and drive optimal value for brand.
• Work closely with cross-functional partners on work orders and contractual agreements.
• Oversee planning and execution of all PROCYSBI field meetings in partnership with the general manager and all stakeholders.
• Serve as a key leader by turning strategic goals like positioning, customer journeys, and go-to-market plans into actionable projects and requests for capabilities.
• Ensures that marketing materials meet brand and regulatory guidelines.
• Collaborate with the Ultra-Rare team to develop innovative solutions that benefit patients and colleagues.
• Up to 25% domestic travel

Senior Marketing Manager

Sales

• Drive the development and execution of incentive compensation (including sales contest) planning to ensure timely delivery and alignment with strategic goals
• Serve as a key advisor on program design, sales goal methodology, and plan administration
• Collaborate on the implementation and refinement of sales tracking systems and performance measurement frameworks
• Evaluate and update MAP (sales performance) objectives to reflect evolving business priorities
• Partner with Global Learning & Performance to design and deliver effective sales management training programs that support the development of field sales personnel
• Lead cross-functional initiatives to pilot strategic programs, generate actionable insights, and share best practices that enhance sales performance
• Produce ongoing reports and diagnostics analyzing sales challenges and trends to support executive briefings and strategic planning
• Manage logistics for Semester Meetings and contribute to the creation of cohesive, integrated sales and marketing plans
• Organize and support sales budget meetings, sales team QBRs, market summaries, and other key sales management forums
• Represent the department across business units and collaborate with stakeholders in sales administration, field excellence, HR, patient access, medical affairs, and legal
• Cultivate strong relationships with cross-functional commercialization team stakeholders to promote transparency, accountability, and high-impact execution
• Proactively identify risks and opportunities, delivering recommendations that accelerate business impact and improve outcomes
• Support the Regional Directors and National Sales Director (ED) on strategic initiatives and special projects as required
• Ensure alignment of initiatives with financial planning, budget cycles, and meeting calendars through continuous coordination.

Sales Planning Senior Manager – Oncology

• Define and develop road map for CAPAI with expansion into other therapeutic areas
• Business ownership of one of the platforms, CAP-AI – Rollout / upgrades and expansion
• Partner with Patient Access and Reimbursement (PAR) team and Brand Marketing teams to build and prioritize analytics and insights plan in support of PSP strategy
• Provide strategic guidance and manage a global team in USA and AIN within V&A organization
• Through detailed analysis, Monitor the current program objectives and provide recommendations to PAR SLT on the optimal design changes
• Drive analytics / insights and integrate multiple data sources to identify potential impact of any policy changes from the government, market events like M&A and other interconnected events
• Constructively challenge teams by providing disconfirming information and encouraging innovative problem solving
• Understand pharmaceutical ecosystem and data sets including medial and pharmacy claims (ex. IQVIA LAAD, Symphony Claims), prescription (ex. IQVIA NPA), outlet (ex. IQVIA DDD)
• Prepare, continuously refine and present periodic reports tracking product and portfolio performance of PSP programs against business objectives
• Execute analytics plan to generate insights from various internal and external datasets based on detailed understanding of related datasets i.e Patient level claims data; Payer claims data; Formulary coverage; Specialty Pharmacy Data
• Constructively challenge teams by providing disconfirming information and encouraging innovative problem solving
• Build and maintain strong relationships with cross functional partners; proactively seeks buy-in and provides ongoing support to address business needs
• Perform advanced analytics including longitudinal patient level analysis, time series modeling, customer segmentation and issue diagnostics in support of business questions
• Create data analytics models to generate strategic actionable business insights using SQL, R, Python and Microsoft Excel

Value & Access Insights Associate Director

• The Results Delivery Office (RDO) drives transformation and builds critical capabilities
• Work on high priority initiatives that drive value through simplification of Amgen’s largest, cross-functional, end-to-end processes
• Co-lead technology-, data-, and AI-enabled transformation initiatives with the Business Lead and Digital Product Manager
• Be a thought partner to the initiative’s Digital Product Manager, Business Lead and Executive Sponsor, shaping strategy, solution direction, and process transformation
• Engage sponsors and key stakeholders through effective governance and targeted interactions to drive decisions and build sponsorship
• Frame business problems and help define requirements for technology-, data-, and AI-enabled solutions, partnering with AI & Data and Technology teams and the Digital Product Managers in solution development
• Identify and resolve initiative issues, offer solutions, and escalate appropriately
• Identify resources needed to deliver results, including business, process, and technical capabilities
• Lead and coach the Initiative Team through all phases of transformation
• Partner to support development of initiative deliverables and drive alignment across workstreams
• Select the right transformational capabilities and tools to deliver expected results

Senior Director, Business Performance

Software Engineer

• Define and execute the Global Engineering digital transformation (EDT) roadmap aligned with enterprise priorities and data strategy.
• Translate strategy into scalable capabilities, prioritizing high-value data domains including asset management, project, maintenance, and EHS.
• Establish Engineering’s digital operating model by integrating product, data, and platform strategies.
• Lead and operationalize Engineering data governance, including master data, reference data, metadata, and data quality standards.
• Establish and lead an Engineering data champion model across functions.
• Define data ownership, stewardship, and accountability frameworks aligned with enterprise governance.
• Drive adoption of FAIR data principles across Engineering.
• Lead implementation of the Engineering digital thread across capital projects and the asset lifecycle.
• Ensure structured digital turnover into enterprise systems of record.
• Drive integration across SAP Enterprise Asset Management (EAM), Product and Portfolio Management (PPM), Building Information Modeling (BIM) / Autodesk Construction Cloud (ACC), Sphera Software Solutions, and related enterprise platforms.
• Ensure alignment with clean core principles and enterprise architecture standards.
• Lead a global team responsible for delivering transformation programs and strategic initiatives.
• Establish strong governance, performance metrics, and execution discipline.
• Drive measurable value creation in areas such as reliability, capital efficiency, and compliance.
• Govern innovation pipelines and AI use cases to ensure scalability and business impact.
• Partner closely with Digital Technology & Innovation, AI teams, and enterprise data organizations.
• Collaborate across Engineering, Operations, Quality, and EHS to drive aligned execution.
• Define and operationalize Global Capability Centers (GCC) as a core engine for digital, data, and AI capability delivery.
• Establish scalable global delivery models that improve speed, consistency, and cost efficiency.
• Drive adoption of standards, SOPs, and GDEs across the global organization.
• Lead change management efforts to support transformation at scale.
• Build digital and data literacy to strengthen organizational capability and adoption.
• Build, lead, and develop a high-performing global team.
• Foster a culture of accountability, collaboration, and innovation.
• Create a long-term capability strategy to support sustained transformation and growth.

Senior Director, Digital Transformation – Global Engineering

Account Manager

• Representing KRYSTEXXA to physicians and healthcare professionals, establishing product demand and delivering comprehensive account management within a designated territory
• Serve a central point of contact, responsible for educating medical professionals and external stakeholders on disease state awareness and product information to support optimal patient care
• Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals
• Promote KRYSTEXXA within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines
• Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information
• Build and manage strong relationships with a range of stakeholders across the patient care ecosystem—including physicians, nurses, office staff, case managers, and infusion centers
• Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics
• Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers
• Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization
• Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care
• Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape
• Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning
• Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders
• Maximize use of promotional resources and operate within assigned territory budget to support business objectives
• Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge
• Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards

Patient Access Liaison, Manager – Rare Disease

Oncology Director – Training

Senior Manager, Congress Operations

Senior Manager, Contract Development

Senior Manager, Biostatistics – Biosimilars

Senior Manager – Corporate Quality Compliance

Senior Manager, Commercial Insights – Rare Disease

Contracts & Pricing Strategy, Manager

Senior Marketing Manager

Sales Planning Senior Manager – Oncology

Patient Access Liaison, Manager – Rare Disease

Value & Access Insights Associate Director

Senior Director, Business Performance

Senior Director, Digital Transformation – Global Engineering

Specialty Account Manager, Nephrology