American Tower

Collections

• Collect and reconcile receivable balances for existing customers, drive balances through to resolution, and ensure billing and cash application accuracy.
• Audit lease documents or purchase orders to validate billing, identify billing adjustments, and complete the necessary paperwork.
• Initiate customer contact via telephone and initiate escalations for Supervisor review when needed.
• Support a high volume of customers/leases by following defined collection strategy for initiating daily contact and consistently following up on arrangements made for resolving outstanding balances.
• Provide timely and accurate reporting for contracts or invoice aging balances.
• Other duties as assigned.

Collections Analyst

Attorney

• Review, analyze, and summarize legal documents to develop a deep understanding of the Company’s contractual rights and obligations.
• Prepare drafts of legal documents under the supervision of attorneys.
• Support and observe contract negotiations with customers and property owners.
• Assist various teams with resolving business and legal issues.
• Conduct legal research and due diligence.
• Work on projects in a variety of practice areas.
• Provide support to attorneys, to include project and document management.
• Work with internal teams and external customers to address land-related issues that may delay negotiations or licensing.

Legal Intern

Software Engineer

• Internship in civil- or structural-focused environment within a corporate setting, working with Senior Engineers in small groups.
• Structural internship: perform structural analyses of cell phone towers and prepare formal written reports detailing tower capacity and recommendations for modifications.
• Civil internship: complete raw-land site development using Civil 3D, stormwater analyses, access road remediation and repair, minor structural calculations and permitting-related letters.
• Work within existing processes to correctly open analyses projects.
• Confirm accuracy of modification drawings and answer structure-related inquiries from internal and external sources.
• Perform civil site analyses and generate road, grading, and stormwater designs.
• Support generation of construction drawings showing antenna equipment placement.
• Receive hands-on training with structural analysis software and theoretical-based training with licensed professionals.
• Other duties as assigned.

Engineering Intern

Accounting Manager

• Support UST Finance team in preparing and reporting financial figures that align with GAAP.
• Assist with the monthly financial close process.
• Prepare account analyses, balance sheet reconciliations, and journal entries.
• Apply, with the support of your team leader, generally accepted accounting principles.
• Assist with preparation of financial reports.
• Apply analyses of basic operating statistics and/or financial data.
• Support various departments through an understanding of their respective financial information.
• Assist with ad-hoc requests.

Accounting Intern

Operations

• Collect data from all assigned tower assets while maintaining high standards of data quality.
• Use multiple methods for data collection, including Unmanned Aircraft Systems (UAS).
• Partner cross-functionally to manage maintenance and repairs for towers, rooftop installations, fiber-based networks, and generators within a geographic area.
• Perform routine site audits on assets in an assigned area/zone in an efficient and cost-effective manner, utilizing UAS and other data collection tools.
• Ensure assets meet safety, compliance, and asset integrity standards by identifying and documenting discrepancies and following through on remediation.
• Engage with customers and vendors to manage projects, attend pre-construction meetings and post-construction site walks, and gather/process closeout data.
• Respond quickly to issues with backup generators, fiber-based networks, or emergency events to meet customer service level agreements.
• Spend approximately 75% of time outside of a conventional office environment visiting assets in a Company vehicle.
• Other duties as assigned.

Site Operations Lead

• Tax team responsible for all areas of tax compliance; Tax Intern provides assistance with monthly and quarterly deliverables and interacts with Accounting, Legal, and HR teams
• Must communicate effectively, solve problems, and follow through on resolving issues and completing deliverables
• Assist with tax provision preparation
• Assist with tax compliance
• Assist with acquisition due diligence
• Assist with forecasting/projections
• Assist with monthly/quarterly REIT testing
• Assist with Federal and State notices

Tax Co-op

Compliance

• Join American Tower’s Compliance team within the U.S. Tower division’s Legal organization to ensure compliance with federal, state, and local hazardous materials laws and regulations.
• Evaluate and manage non-routine hazmat use, storage, disposal, and incident response cases.
• Review asset conditions, scope field services, and secure proper evidence of compliance.
• Provide technical regulatory inputs and deliverables on construction and maintenance activities through structured processes, communication channels, and project workflows.
• Maintain up-to-date understanding of regulatory changes and incorporate into internal policies; support regulatory advocacy and train coworkers on HazMat compliance processes.
• Ensure accurate HazMat inventory in the department’s site audit system and maintain records of compliance documents; coordinate inspections and follow-ups with regulatory agencies.
• Evaluate compliance status of acquired assets and work with regulatory agencies on compliance curatives.
• Prepare and submit applications for air emissions permits, fuel storage, and other HazMat issues; ensure compliance with spill prevention, control and countermeasure plans, and Operations and Maintenance Plans.
• Coordinate and monitor HazMat compliance responses during contamination incidents and perform non-routine technical HazMat compliance tasks with minimal supervision.
• Oversee HazMat projects related to asbestos and lead surveys or abatements; manage hazardous and non-hazardous solid waste and assist with managing consultants and contractors.
• Prepare SARA Title III Tier II Hazardous Chemical Inventory reports and site-specific hazardous materials plans for submittal to regulatory agencies.
• Other duties as assigned.

HazMat Compliance Specialist

Product Manager

• Strategic and execution-focused Senior Manager of Product Management & Implementation to join American Tower’s Business Enablement team.
• Lead the end-to-end lifecycle of software products—from ideation and development through internal adoption and external commercialization.
• Provide strategic direction and ensure the operational success of American Tower’s digital solutions portfolio.
• Oversee product strategy and implementation across multiple initiatives, ensuring alignment with business objectives, user needs, and technical delivery.
• Lead and develop a team of Product Managers, Product Analysts, and Implementation Leads; own recruitment and performance management.
• Collaborate across product, design, engineering, QA, marketing, sales, and customer success to define value propositions and go-to-market strategies.
• Identify opportunities to commercialize internal platforms and digital tools for external markets.
• Establish and maintain best practices for Agile delivery, change management, and stakeholder communication.
• Monitor product performance, user adoption, and continuous improvement; define and track KPIs to measure success.
• Work for American Tower, a global digital infrastructure company and REIT focused on building connectivity.

Senior Manager, Product Management and Implementation

Manager

• Administer, coordinate, and oversee field-based construction activities on assigned projects within a defined geographic region.
• Partner cross-functionally to ensure assets are constructed and preserved through sound and consistent procedures.
• Assure safety, quality, and high level of service to internal and external constituents and ensure consistent communication to all key stakeholders.
• Work with all levels of employees on construction projects; manage budgets, schedules, vendors, site designs, material ordering, progress monitoring, site utility coordination, and closeouts.
• Develop estimates to be used as budgets for new site development and capital improvement projects.
• Execute field team operational procedures to ensure compliance with safety and regulatory requirements, standards, and protocols.
• Ensure all product lines are constructed within American Tower Master Construction Specifications.
• Meet project timelines and deliver quality products; proactively identify potential risks and develop preventative action plans.
• Troubleshoot, negotiate, and mediate client or subcontractor problems or complaints that arise at site level.
• Other duties as assigned.

Construction Manager

Civil Engineer

• Join American Tower's Engineering department as a Structural Engineer I responsible for performing structural analyses and ensuring tower capacity compliance.
• Perform structural analyses of low complexity on existing communication structures (guyed, self-supporting, monopoles), foundations, and mounts.
• Partner with cross-functional team members to ensure structures meet business standards.
• Review requests for engineering services, determine required service, and generate required reports following quality control procedures.
• Review tower structures, mounts, and foundations for existing, proposed, and reserved tenant configurations; perform analyses on projects of low to high complexity using hand calculations, analysis software, and other accepted methods.
• Prepare formal written reports detailing designs of modifications on projects of low to medium complexity (tower reinforcement, mount reinforcement, extensions, foundations).
• Review modification drawings on projects of low to medium complexity, working with Designers to resolve discrepancies.
• Review tower inspections of low to high complexity for all tower types and prepare engineering documentation recommending required remediation if any.
• Maintain accurate system data for sales and customer service reporting while adhering to quality control procedures.
• Provide quality, timely, and accurate support for inquiries and problems within defined areas of responsibility.
• Perform other duties as assigned.

Structural Engineer I

Vice President

Vice President, Global Land Negotiations

Director

•Lead the design, development, and deliveries of world-class landlord service experiences across the company’s global real estate portfolio.
•Establish and execute a strategic vision to transform landlord interactions through technology, process optimization, and centralized service operations.
•Define and lead initiatives to simplify and streamline all low-complexity landlord transactions and inquiries.
•Play a key role in strengthening the company’s reputation with property owners, reducing cost to serve, and driving consistencies across markets.
•Function, on an interim basis, as a Regional Lead for Property Management in at least one operating region, including Africa, Latin America, Europe, and the United States.
•Develop and execute a global strategy to modernize landlord services, leveraging centralized service models, digital tools, and customer care operations.
•Lead the design, implementation, and development of a global landlord contact center, CRM platform, and self-service portal.
•Oversee landlord support inquiries within the defined scope, ensuring efficient resolutions of common inquiries related to lease terms, payments, maintenance, and documentation.
•Establish clear escalation pathways for inquiries or disputes outside of the department’s defined scope.
•Define and lead programs to enhance landlords’ awareness and engagement, including outbound communications, notifications, and satisfaction surveys.
•Direct administrative operations that support lease documentation, signature routing, and outbound communications to landlords.
•Collaborate closely with the broader Property Management team to ensure alignment of landlord services with operational priorities, standards, and regional nuances.
•Develop and manage key performance indicators and service level agreements for all aspects of landlord services.
•Work in partnership with the Business Enablement team to drive automation, self-service, and reporting capabilities.
•Manage budgets, vendor relationships, and staffing plans to support the delivery of landlord services globally.
•Lead, develop, and manage a high-performing team, providing direct and indirect leadership to drive collaboration, growth, operational execution, and landlord satisfaction across global functions.
•Regularly prepare and present insights, updates, and recommendations to senior leaders to support strategic decisions.
•Support the Property Management organization’s global efforts as a Regional Lead, ensuring continuity of services and alignment with enterprise-wide global transformation goals.

Director, Global Landlord Services

• The Team: join American Tower’s Site Development organization. The Site Development team delivers all new assets and customer services programs and manages capital improvement and structural redevelopment projects across the Company’s portfolio.
• Day to day you will administer, coordinate, and oversee field-based construction activities on assigned projects within a defined geographic region.
• As a CM, you will partner cross-functionally to ensure assets are constructed and preserved through sound and consistent procedures.
• The CM assures safety, quality, and a high level of service to internal and external constituents and ensures consistent communication to all key internal and external stakeholders.

• The Team: We are seeking a Staff Attorney to join American Tower’s U.S. Tower division’s Legal department. The Legal team negotiates, drafts, and reviews legal agreements relative to real estate transactions and the administration of same. Day to day you will prepare all documents relating to tenant licenses, ground leases, easements, and the resolution of issues that may impact a pending customer application or ground lease negotiation. As a Staff Attorney, you will partner cross-functionally to review and provide legal analyses of contract terminations, renewals, assignments and responses to contractual defaults.

Attorney I

• Provide to Managers and Account Project Managers (“APM”), support with various tasks, including collocation project set- up and tracking, application re-approvals, document creation and retrieval, notices to proceed, rights of first refusal, engineering load lists, post-installation audits, asset integrity calculations, and processing purchase orders.
• Create and submit applications into the Online Application system (“OLA”) by reviewing and understanding the customer’s proposed tower and ground equipment configuration.
• Assemble and deliver/upload customer documents, including PO requests, lease packages and other project level deliverables. Coordinate document and data uploads into internal and external systems.
• Provide to APMs support with tracking and following up with internal teams on incidental project-related items, including letters of authorization, building permit applications, zoning documentation, and compliance and environmental clearances.
• Provide to team support in processing applications through the transactional components of the process by triggering lease drafts and assisting with resolving issues that arise through the quality control review.
• Input project-related administrative items, such as one-time fee requirements, special project coding, and jurisdictional requirements, into the collocation project tracking system upon application receipt through OLA.
• Other duties as assigned.

Account Specialist Leasing Operations

Designer

• Use Computer Aided Drafting and Design to develop wireless carrier-specific construction drawings (including electrical layouts, site plans, customer installation drawings, and structural modification drawings) for telecommunication towers.
• Verify customer applications, equipment placement, compound accuracy, revisions, and construction drawings in accordance with customer feedback.
• Partner cross-functionally to ensure accuracy and adherence to standards across teams.
• Perform other services as required by the Structural Engineering team.

Collections Analyst

Legal Intern

Engineering Intern

Accounting Intern

Site Operations Lead

Tax Co-op

HazMat Compliance Specialist

Senior Manager, Product Management and Implementation

Construction Manager

Structural Engineer I

Vice President, Global Land Negotiations

Director, Global Landlord Services

Construction Manager

Attorney I

Account Specialist Leasing Operations

Engineering Designer I