Talent Acquisition Operations Partner
Vanderbilt University Medical Center
Oracle
Collections Analyst
American Tower
full-time
Posted on:
Origin: • 🇺🇸 United States • Massachusetts
Visit company websiteJob Level
Junior
Tech Stack
Oracle
About the role
- Collect and reconcile receivable balances for existing customers, drive balances through to resolution, and ensure billing and cash application accuracy.
- Audit lease documents or purchase orders to validate billing, identify billing adjustments, and complete the necessary paperwork.
- Initiate customer contact via telephone and initiate escalations for Supervisor review when needed.
- Support a high volume of customers/leases by following defined collection strategy for initiating daily contact and consistently following up on arrangements made for resolving outstanding balances.
- Provide timely and accurate reporting for contracts or invoice aging balances.
- Other duties as assigned.
Requirements
- Bachelor's degree preferred.
- Between 1-3 years of collections experience in an Accounts Receivables department.
- Oracle experience preferred.
- Strong follow-up skills; ability to organize applicable timelines and follow up with internal and external customers.
- Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
- Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
- Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
- While preforming the role you will need to lift up to 25 lbs.
