American Family Insurance

Product Manager

• Define and execute AI strategy across multiple business units, aligning with company goals and objectives.
• Collaborate with cross-functional teams to identify AI opportunities, and develop business cases to support investment decisions.
• Lead the development of AI product roadmaps, ensuring alignment with business objectives.
• Define AI strategy and then develop a creative, high-quality, and clear product roadmap.
• Be the “translator” for internal stakeholders, including business lines and cross-functional teams.
• Understand how and when to use design thinking, UX, and other frameworks into the process for a flexible hybrid methodology that fits the team, product, and customer.
• Prioritize initiatives and get commitments from internal stakeholders using excellent communication and negotiation skills.
• Mentor and help develop members of the team.

Lead Product Manager, AI Strategy – Execution

Data Scientist

• Analyze and model operational, economic, financial, and organizational data
• Help quantify competitive performance
• Evaluate the impact of operational changes
• Develop data-driven strategies and solutions to complex business problems
• Build modeling frameworks and predictive models for new datasets using advanced analytics
• Explore data to test hypotheses, identify important causes, and answer business questions
• Develop and run statistical programs/tests to analyze complex relationships
• Incorporate industry/competitor insights, stay current on best practices, and propose innovative solutions
• Research and maintain awareness of insurance industry best practices and our strategies

Senior Actuarial Data Scientist – Hybrid

Attorney

• Manage moderately complex civil litigation for American Family and our insureds, following established guidelines and the highest ethical standards
• Analyze cases, strategize for optimal outcomes, and pursue settlements when appropriate
• Lead discovery, draft pleadings and briefs, and conduct research to support your litigation strategy
• Represent clients in trials, mediations, arbitrations, and settlement conferences
• Advocate for our clients in state and federal courts, administrative tribunals, and regulatory hearings
• Stay ahead of legal trends and ensure our policies remain strong and enforceable

Senior Litigation Attorney

Application Engineer

• Develop solutions to the level of quality defined by the requirements in adherence with standards, methodology and internal controls.
• Understand and identify system dependencies.
• Understand functionality, integration points and impacts of proposed changes to supporting applications.
• Provide appropriate documentation for design decisions, estimating assumptions, code modules, and performance metrics.
• Define, conducts, and participates in testing (i.e. unit, system integration).
• Collaborate with others regarding effectiveness of systems flow, data usage and manual or automated processes to verify requirements.
• Ensure software development meets standards for programming, design, performance, quality, and security.
• Participate in team activities and taking on additional work tasks to help the team accomplish the desired outcome or goals.
• Create system documentation.

Application Development Engineer

Claims Specialist

• Work in the field and report to the Property Claim Manager
• Handle homeowner property field claims in Central Missouri (Jefferson City or Columbia) area
• Spend 80% of time working in the field, directly interacting with customers
• Conduct on-site inspections when needed, evaluate damages, and handle claim negotiations
• Respond to customer inquiries, make appropriate decisions and close files as needed
• Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages for assigned losses

Property Field Claims Adjuster, Central Missouri – Jefferson City/Columbia

Actuary

• Support pricing, reserving, and product analytics projects under guidance of senior actuaries/modelers.
• Extract, validate, and prepare internal data; perform QA and document assumptions/limitations.
• Conduct exploratory analyses to identify trends, relationships, and insights.
• Assist with predictive modeling (GLM/GBM): feature development, testing, refinement, and performance monitoring.
• Build repeatable workflows for data prep, modeling, and validation using Python and/or actuarial tools.
• Create documentation and summary deliverables to support governance and knowledge sharing.
• Communicate findings clearly to business partners; escalate risks/questions as needed.
• Apply industry best practices and internal modeling standards.
• Contribute to additional projects based on business needs and development goals.

Associate Actuarial Analyst

Analyst

• Build out coverage and assume responsibilities for multiple High Yield corporate credit sectors
• Produce applicable trade recommendations and relative value analysis for Portfolio Management
• Conduct fundamental credit analysis including financial modeling, covenant review, capital structure assessment, and event-driven catalyst identification
• Monitor portfolio holdings and watchlists, flagging risks and opportunities as they emerge
• Stay ahead of market-moving developments across sectors—earnings, refinancings, M&A, rating actions, technicals
• Leverage analytical tools to enhance workflow efficiency, synthesis, and speed of analysis
• Collaborate with Portfolio Management in a remote, high-trust environment

High Yield Corporate Credit Analyst

Manager

• Develop and communicate a clear product vision and strategy for the digital flows on mobile and web platforms.
• Lead cross-functional teams to design, build, and launch innovative digital solutions that enhance the experience for agents and customers.
• Utilize data analytics and user feedback to drive continuous improvement and inform decision-making.
• Collaborate with stakeholders to gather requirements, prioritize features, and ensure alignment with business objectives.
• Identify objectives and key results and analyze customer feedback and usage metrics to recognize key pain points and opportunities to address.
• Create a collaborative, performance-driven work environment by facilitating and fostering trust, transparency, and inclusion.
• Manage a team of product owners to set clear goals, provide feedback, perform performance assessments, and support ongoing development.
• Stay current on industry trends, emerging technologies, and best practices in digital product management.

Senior Manager, Digital and Technology Product

Insurance

• create financial stability while making a positive impact on our customers' lives
• manage your agency's overall management, sales, and growth
• hire your team and work with them to meet the strategic business goals you set

Insurance Agent

• Responsible for your agency's overall management, sales, and growth
• Hire your team and work with them to meet the strategic business goals you set

Security Engineer

• Participate in the development, integration, and testing of cyber products
• Participate in the research, engineering, and integration of new security solutions
• Participate in the development and maintenance of the security systems and solutions
• Build strong relationships with peers across functions through collaborative engineering operations and initiatives
• Participate in the design, and implementation of automated solutions to enable security needs
• Manage, analyze and respond to the changing system and data access needs of the company and our clients with agility and flexibility

Cybersecurity Engineer

• Investigates origin and cause of high exposure claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
• Checks for prior claims and recognizes environmental exposures.
• Participates in High Damage Reviews (HDR) to address coverage issues and exposure.
• Handles claims on a good faith basis.
• Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
• Conducts on-site inspections when needed, evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
• Interprets and determines policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses.
• Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
• Serves as a mentor and subject matter expert for less experienced adjusters.

Large Loss Property Field Claims Adjuster

Human Resources

• Represents human resources/people service areas and deliver key initiatives across the organization that help business areas achieve their objectives.
• Leads a team that diagnoses, develops and implements client-specific solutions.
• Builds relationships with business unit leadership while strengthening in-depth business knowledge.
• Solves problems from a people, process and technology lens.
• Deploys small to mid-scale organizational transformation.
• Collaborates with and uses centers of practice (CoP) and shared services for business solutions, guiding through the employee lifecycle and service offerings including talent acquisition, inclusion, development, succession planning, and retention.
• Identifies and implements strategic talent solutions in support of a transforming organization; ensuring the overall organization and culture are designed around strategic talent growth with a heavy focus on talent development, succession planning, and a culture of inclusion.
• Provides strategic business partnership to executives and division leaders supporting mid-size and/or mid-complexity organizations.
• Supports in the diagnosis, development and implementation of client specific HR Solutions. Supports in the deployment of transformation work.
• Leads with influence.

Senior Human Resources Business Partner

ServiceNow

• analyze high-level system specifications, system requirements, and use cases related to ITSM processes
• convert business and technical requirements into low-level specifications and detailed ServiceNow design solutions
• design, configure, and enhance ServiceNow ITSM applications, primarily in the Incident, Major Incident, Problem, Request, and Knowledge spaces
• understand and identify system dependencies, upstream/downstream integrations, and platform impacts
• provide appropriate documentation for design decisions, configuration, scripting, estimating assumptions, and performance metrics
• define, conduct, and participate in testing activities (unit, system, integration)
• prepare, lead, and participate in technical walkthroughs and solution reviews
• collaborate with ITSM Process Owners and stakeholders to evaluate system flow, data usage, and processes
• act in a consultative capacity, recommending best-practice solutions and offering alternatives when necessary
• ensure development meets standards for programming, design, performance, quality, and security
• identify opportunities for continuous improvement
• support incident analysis and resolution within the engineer’s subject matter expertise
• participate in an on-call rotation, providing after-hours support on nights and weekends as needed
• manage and prioritize a steady workload across initiatives

ServiceNow ITSM Senior Engineer

• Manage your agency's overall management, sales, and growth
• Hire your team and work with them to meet the strategic business goals you set