Property Field Claims Adjuster

American Family Insurance

Claims Adjuster investigating and managing homeowner property claims in the Bemidji, Minnesota area. Requires fieldwork and customer interactions frequently with eligibility for a company fleet vehicle.

Posted 7/10/2026full-timeBemidji • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $57,000 - $94,000 per yearWebsite

About the role

Key responsibilities & impact

Investigate the origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
Identify complex issues and seek assistance as needed.
Handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
Conduct on-site inspections when needed, evaluate damages, and handle claim negotiations with insureds, claimants, attorneys, and public adjusters.
Respond to customer inquiries, make appropriate decisions, and close files as needed.
Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and apply to all parties for assigned losses.
Proactively provide all parties with the claim process and status as appropriate; answer questions or redirect to other areas.

Requirements

What you’ll need

Demonstrated experience providing customer-driven solutions, support, or service.
Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
Demonstrated experience handling moderately complex claims, or other equivalent experience.
Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
Valid driver's license required plus an acceptable driving record.
Obtain state specific property casualty claims licensing as required.

Benefits

Comp & perks

Access to comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees)
Student loan repayment program
Paid-family leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Claims InvestigationDamage EvaluationClaim NegotiationPolicy InterpretationFile Closure

Soft Skills

Customer ServiceProblem SolvingCommunication

Certifications

State Specific Property Casualty Claims Licensing