Ambar

Account Executive

• Source and prospect clients using incoming contacts and other internal company channels, site visits, trade shows, and phone calls.
• Maintain frequent contact with the internal sales team for building installations, manage client relationships, ensure customer loyalty and perform post-sales follow-up.
• Prepare commercial proposals aligned with client needs: prepare quotes and close orders.
• Keep records of client inquiries for future contacts and negotiations (always keep registrations, builder profiles and mailings updated).
• Monitor the market for pricing practices, negotiations and competitors.
• Track the order book and invoicing for your region to ensure targets are met.
• Report to the finance department: expense reports following company procedures and a monthly travel schedule submitted in advance.
• Produce monthly reports with an assessment of your region.

Sales Executive

Marketing

• Criar, taguear e otimizar campanhas de performance (Meta Ads, Google Ads, LinkedIn Ads).
• Entender e acompanhar a jornada de compra do cliente (topo, meio e fundo de funil)
• Executar o ecossistema de ferramentas, configurar o CRM e integrar ferramentas via Zapier, instalar pixels de rastreamento e estruturar dashboards de dados (Looker Studio).
• Receber demanda do Head baseada na análise e estratégia da diretoria.
• Análise do cenário atual, identifica o gargalo e define as ações.
• Criação de cronograma e o escopo do que precisa ser feito junto com o Head.
• Lançar novas campanhas de outbound e inbound, escrever o copy do e-mail, configurar a ferramenta de automação, e criar a página de captura (Landing Page).
• Emissão de relatório, identificar o que funciona e apresentar os resultados a alta liderança

Analista de Marketing Sênior

Sales Development Rep

• Prospect leads using internal databases, available tools, and the operation's commercial drivers.
• Work leads according to the ICPs (Ideal Customer Profiles) defined by the sales team.
• Enrich lead information to personalize outreach and increase prospecting accuracy.
• Execute multichannel cadences via email, WhatsApp, phone, LinkedIn, and other channels defined by the company.
• Conduct initial qualification using sales methodologies such as SPIN Selling, identifying fit, needs, and potential to advance.
• Log all interactions in the CRM (Salesforce) comprehensively and in a standardized manner.
• Correctly classify qualified and disqualified leads, recording reasons and relevant notes.
• Schedule meetings with the sales team for qualified leads.
• Create opportunities in the CRM (Salesforce) with consistent data to ensure continuity of the sales process.
• Follow up with scheduled prospects to reduce no-shows and increase attendance.
• Maintain regular alignment with the sales team regarding accounts and opportunities.
• Participate in training and development initiatives.
• Recommend process improvements based on data, learnings, and hands-on funnel experience.

Sales Development Representative

Customer Success Manager

• - Atendimento proativo aos clientes, com atuação em nossos produtos;
• - Responsável pelo engajamento de nossos usuários no uso dos produtos;
• - Responsável pela comunicação das novidades, atualizações de produtos, processos e de informações sobre a empresa no geral, aos clientes;
• - Responsável por identificar oportunidades de melhorias aos clientes referente ao uso de produtos;
• - Atuar continuamente nos processos de sustentação dos clientes;
• - Gerenciar carteira de clientes;
• - Garantir monitoramento preditivo de pré-churn;
• - Garantir a retenção da base de clientes.

Analista de Sucesso do Cliente, PL

People Operations

• Support payroll processing and verification;
• Conduct hiring and termination procedures;
• Control and verify employment documentation;
• Support time clock control and resolve discrepancies;
• Record vacations, leaves, benefits, and personnel movements in the system;
• Assist with submission and verification of eSocial events;
• Support management of labor charges (FGTS, INSS and IRRF);
• Provide employee support to clarify questions related to HR/payroll;
• Assist with tracking accrual periods and vacation scheduling;
• Support audits, internal controls and document organization for the area;
• Ensure compliance with deadlines and routines in accordance with current labor legislation.

Sales Executive

Analista de Marketing Sênior

Sales Development Representative

Analista de Sucesso do Cliente, PL

Human Resources Analyst – Junior