AlphaSense

Account Manager

• design and cultivate high-impact relationships that drive durable value for our clients and partners alike.
• serve as the principal architect of AlphaSense’s partnership strategy.
• responsible for the end-to-end partnership lifecycle, fostering executive relationships and driving joint go-to-market execution.
• lead the vision and roadmap for strategic alliances, prioritizing deep alignment and long-term growth.
• develop and scale engagement structures—including co-sell and embedded use cases.
• personally develop and steward senior executive relationships.
• lead the creation of sophisticated, multi-year partnership agreements.
• work with our enablement teams to ensure partners are fully equipped to represent AlphaSense.

Vice President – Partnerships

Risk

• Design and implement a structured risk management program, including risk taxonomy, scoring methodology, risk appetite statements, and escalation thresholds.
• Build and maintain the enterprise risk register as a living operational tool, not a compliance artifact.
• Leverage AI tools to monitor threat intelligence, identify patterns across risk data, accelerate risk narrative drafting, and keep the risk register current between formal review cycles.
• Support the TPRM function in partnership with the dedicated TPRM lead.
• Identify and assess AI-related risks including data privacy, model bias, explainability, security misuse, agentic system behavior, and third-party AI dependencies.
• Produce clear, executive-ready risk reports, dashboards, and periodic risk summaries.
• Provide cross-functional risk and control guidance on process improvements, new technology adoption, post-implementation reviews, and remediation activities.

Senior Risk Analyst

Account Executive

• Lead a team of Account Managers, Account Directors, Key Account Directors, and managers to surpass our business retention and expansion targets in close partnership with Sales
• Drive strong commercial results by coaching + modeling 360 degree client relationship-building and driving value realization for customers through strong product utilization
• Accurately forecast retention and growth for your book of business through operational rigor, inspection, and a deep understanding of the dynamics of our accounts
• Own talent management and development for individual contributors and managers through hands on coaching, mentorship, and implementation/execution of scalable performance management programs
• Maintain strong performance + uphold our cultural values through a period of change and transformation
• Craft a clear narrative for your team’s performance + customer signals clearly to leadership
• Recruit top talent for your growing team
• Act as a senior voice for the customer across the organization aligning with Product, Enablement, and Marketing on roadmap feedback, go-to-market motions, and customer facing initiatives.

Senior Director, Account Management, Consulting

Customer Success Manager

• Manage a group of approximately 10 Customer Success Managers, ensuring they have the skills, tools, and confidence to excel in both pre- and post-sales engagements.
• Ensure CSM-led engagements from product demos to adoption campaigns are persona-specific, data-driven, and tied to measurable outcomes.
• Partner with sales leadership to prioritize accounts, align team resources, and ensure we’re driving impact where it matters most.
• Build scalable playbooks, demo flows, and talk tracks for key personas, leveraging product usage data and GenAI adoption insights.
• Work with Enablement, Marketing, and Product teams to align messaging, share customer feedback, and roll out new initiatives.

Manager, Customer Success

• Lead a team of Account Managers, Account Directors, and Key Account Directors helping them achieve and surpass renewal targets and uncover growth opportunities, working closely with Sales partners to drive growth across our largest strategic accounts.
• Drive successful customer outcomes by increasing renewal rates and reducing churn, expanding revenue through building deeper relationships with our accounts, and influencing future lifetime value through higher product adoption
• Achieve and exceed retention and expansion goals by coaching + modeling 360 degree relationship-building and driving value realization through product utilization
• Accurately forecast retention and growth for your book of business through operational rigor, inspection, and a deep understanding of the dynamics of our accounts
• Own hiring, talent management and development for individual contributors and managers through hands on coaching, mentorship, and implementation/execution of scalable performance management programs
• Collaborate with Sales to drive successful growth outcomes
• Act as a senior voice for the customer across the organization aligning with Product, Enablement, and Marketing on roadmap feedback, go-to-market motions, and customer facing initiatives.

Senior Director of Account Management, Financial Services

• develop three-dimensional relationships with customers and key stakeholders
• serve as main point of contact for corporate clients
• collaborate with account executives to identify new business opportunities
• maximize retention rate across the book of business
• drive adoption of AlphaSense solutions into other business units

Account Manager, Corporate

• Take responsibility for the end-end sales processes in your territory, targeting folks in Corporate Strategy, Competitive Intelligence, Business Development, Investor Relations, and M&A.
• Research opportunities, prospect, initiate discussions, build relationships, conduct demos, manage product trials, and most importantly: close deals! This is an end-to-end new business sales role and no task is too small or too large.
• Partner with our SDR team to create prospecting plans and drive pipeline.
• Forecast accurately and develop the necessary pipeline to meet/exceed quota.
• Work closely with our Product Specialist team during trials to ensure client engagement and ultimate purchase.
• Work closely with Account Management to ensure customer health throughout the contract term, as well as closing down sourced upsell and cross-sell opportunities.
• Gather and distribute product feedback from clients and prospects to the sales and product teams to help us continually enhance our product offerings.

Enterprise Account Executive, Corporate

Program Manager

• Own the end-to-end student activation and deactivation cycle. You are the accountable owner of this process, coordinating with and overseeing the work of Revenue Operations to ensure new cohorts are provisioned each semester and graduating classes are deactivated on schedule.
• Serve as the primary point of coordination with RevOps for all student account activity, submitting activation batches, tracking ticket status, and escalating issues. RevOps executes; you own the outcome.
• Maintain SFDC data integrity for all student users, ensuring Pilot and Division fields are accurate and up to date for every active account, working with RevOps to correct any data issues promptly.
• Document and continuously improve the activation process, including edge cases and escalation paths, so that the full workflow is captured in writing and any team member could run it independently.
• Serve as the primary AlphaSense point of contact for all 30+ approved institutions, including MBA programs, investment clubs, and financial education organizations.
• Build and maintain a school-by-school relationship map: key contacts, cohort timelines, sensitivities, and relationship history.
• Work with Customer Success and Marketing to execute outreach to onboard new schools, using a defined eligibility framework to prioritize target institutions.
• Manage relationships with financial education and professional training partners and identify new partnership opportunities with organizations focused on institutional investment professionals.
• Drive completion of the partnership agreement process with all active schools, ensuring every institution has a signed agreement or approved terms of use on file.
• Coordinate DocuSign outreach and follow-up with school contacts, working with Legal to resolve any outstanding objections.
• Ensure all new schools are onboarded with a signed agreement as a prerequisite for access.
• Work with Customer Marketing and relevant stakeholders to build and manage the student communications calendar: welcome messages, mid-term engagement nudges, and off-boarding sequences for graduating cohorts.
• Work with Demand Generation to develop the post-graduation outreach sequence, bridging student access to commercial conversations for graduates joining target firms.
• Collaborate with Sales leadership to define and implement the SDR handoff protocol for graduating students.
• Promote AlphaSenseIQ and other self-serve training resources to maximise student engagement and platform adoption.
• Own the program scorecard and track active user rates, engagement depth, partnership coverage, and post-graduation conversion metrics.
• Present program performance to Marketing and Sales leadership on a regular basis.
• Work with RevOps to solve the SFDC graduate tracking challenge: linking student email addresses to commercial contacts once graduates join target firms.
• Lead the program strategy, including recommendations on geography expansion and new partnership categories.

Student Program Manager

Data Scientist

• Drive ownership - Own and evolve the existing structured financial data taxonomy library at AlphaSense, inclusive of all client-facing labels, metric definitions and dataset classifications, ensuring both backwards compatibility and future proofing.
• Set the standard - Understand existing naming standards and define how label conventions and governance principles apply across a growing range of data types, ensuring clients can intuitively discover, understand, and leverage the data Alpha-Sense has to offer.
• Collaborate cross-functionally with engineering, data, product, sales, and client-facing teams to align stakeholders on taxonomy decisions and translate conceptual frameworks into scalable, production-ready systems
• Serve as the internal subject matter expert on data semantics, and develop and maintain official internal and external documentation ensuring taxonomy standards are clearly articulated and accessible to all stakeholders
• Proactively identify gaps and inconsistencies as new datasets are onboarded, and drive resolution in a structured and scalable way
• Design and maintain taxonomy and data structures with AI and LLM compatibility as a core consideration, ensuring labels, definitions, and conventions support model training, inference, and broader AI-driven automation
• Lay the foundation for a future taxonomy practice — building repeatable frameworks and positioning this function for team growth over time

Product Manager II – Taxonomy, Financial Data

DevOps Engineer

• Architect Reliability Paved Paths: Build frameworks and self-service tooling that let teams own the reliability of their services in a “You Build It, You Run It” culture.
• Lead AI-Driven Reliability: Drive our AIOps strategy — automating diagnostics, remediation, and proactive failure prevention.
• Champion Reliability Culture: Embed SRE practices across engineering via design reviews, production readiness, and operational standards.
• Incident Leadership: Act as Incident Commander during critical events, modeling operational excellence, and ensuring blameless postmortems lead to lasting improvements.
• Advance Observability: Deliver end-to-end monitoring, tracing, and profiling (Prometheus, Grafana, OTEL, Continuous Profiling) to optimize performance proactively.
• Mentor & Multiply: Elevate engineers across SRE and product teams through mentorship, technical guidance, and knowledge sharing.

Staff Site Reliability Engineer

General Counsel

• Draft and review the company’s commercial contracts and provide general transactional support cross the organization with a heavy emphasis on vendor/supplier agreements;
• Remain informed of the shifting legal landscape relating to applicable laws, regulations and industry guidance that impact commercial agreements;
• Help enhance playbooks to establish company parameters to scale the legal function as the company grows;
• Work effectively in a dynamic environment across different functional groups and time zones;
• Provide legal and strategic business advice to ensure agreements are consistent with playbooks, internal policies, and processes; and
• Generally support the rest of the AlphaSense legal team on other legal matters as needed.

Associate Counsel, Commercial Contracts

Technical Program Manager

• Establish Business Cadence: Own and evolve the structured process for reviewing operational metrics and setting up the execution blueprint (QBR, roadmaps, capacity planning, etc).
• Organizational Alignment: Orchestrate the collaborative process of defining, scoping, and committing to high-level technical initiatives.
• Performance Insight & Visibility: Define, monitor, and disseminate KPIs and operational health metrics for the entire department and share executive synthesis.
• Operational Excellence: Streamline and standardize program management frameworks, templates, and communication across our many teams to improve velocity.
• Lead Special Initiatives: Support complex, high-impact, high-visibility technical programs across the company, ensuring alignment with strategic objectives and timely delivery.

Staff Technical Program Manager

Full-stack Engineer

• Architecting quality standards for market intelligence
• Define how to build, test, and operate in an AI-centric ecosystem
• Lead quality initiatives ensuring robust, scalable, and AI-boosted workflows
• Establish 'AI-First' as standard operating procedure
• Define quality gates for delivering state-of-the-art market intelligence

Staff Engineer, QE

Financial Planning and Analysis

• Assist sales in demos and strategic trials of AlphaSense’s financial data solutions.
• The team works hand in hand with account management, speaking with and visiting users to provide advanced training, customizations, and product consultations.
• Specialists have expertise in quantitative analysis for investment and valuation decisions.
• Specialists’ deep understanding of both our financial data products and customers allows them to field feedback and identify product opportunities.
• Act as an escalation point for our product and support teams on difficult scenarios our customers may face with our solutions.

Financial Data Application Specialist

• Prepare agendas, notices, and minutes for board meetings, committees, and annual general meetings (AGM) and execute on any follow-up actions;
• Draft, review and negotiate broad range of commercial contracts and provide general transactional support across the organization with a heavy emphasis on sales and procurement;
• Assist with the development of any local policies and procedures;
• Remain informed of the shifting legal landscape relating to applicable laws, regulations and industry guidance that impact commercial agreements, corporate governance, employment, and other areas;
• Provide practical, business-oriented legal advice to stakeholders across sales, procurement, finance, HR, product, and leadership teams on day-to-day operational and strategic matters;
• Advise on employment and labor law matters, including compliance with applicable labor codes, employee relations issues, and policy implementation;
• Help create and enhance playbooks to establish company parameters to scale the legal function as the company grows;
• Support and mentor junior legal team members and contribute to the development of scalable legal processes and best practices;
• Work effectively in a dynamic environment across different functional groups and time zones;
• Provide legal and strategic business advice to ensure agreements are consistent with playbooks, internal policies, and processes; and
• Support the AlphaSense legal team on all other legal matters as needed.