Senior Director, Account Management, Consulting

AlphaSense

Lead Account Management for Consulting at AlphaSense, developing strategic processes for predictable business growth and team success.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $200,000 - $250,000 per yearWebsite

About the role

Key responsibilities & impact

Lead a team of Account Managers, Account Directors, Key Account Directors, and managers to surpass our business retention and expansion targets in close partnership with Sales
Drive strong commercial results by coaching + modeling 360 degree client relationship-building and driving value realization for customers through strong product utilization
Accurately forecast retention and growth for your book of business through operational rigor, inspection, and a deep understanding of the dynamics of our accounts
Own talent management and development for individual contributors and managers through hands on coaching, mentorship, and implementation/execution of scalable performance management programs
Maintain strong performance + uphold our cultural values through a period of change and transformation
Craft a clear narrative for your team’s performance + customer signals clearly to leadership
Recruit top talent for your growing team
Act as a senior voice for the customer across the organization aligning with Product, Enablement, and Marketing on roadmap feedback, go-to-market motions, and customer facing initiatives.

Requirements

What you’ll need

10+ years of work experience in sales, account management, or client success
5+ years of direct people management experience
2+ year managing managers
A high aptitude and willingness to learn. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job
Ability to distill and explain complex issues in simple terms
Experience operationalizing the customer journey
An intelligent, articulate, consultative and confident client facing professional
Must have the personal motivation and ability to contribute to a dynamic and entrepreneurial team culture
Superior ability to develop rapport with new people, and to maintain relationships, combined with a positive and proactive personality
Energetic and creative individual, possessing natural curiosity with the ability to learn quickly and adapt
Outstanding oral, written and presentation skills
Effective time management and task prioritization when under pressure.

Benefits

Comp & perks

You may also be offered equity, and a generous benefits program.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Consultative Client Facing ProfessionalPositive And Proactive PersonalityEffective Time ManagementTask Prioritization Under PressureNatural Curiosity And Adaptability