Allstate

Backend Engineer

• Design, build, and operate software products in the customer billing domain.
• Assist in gathering the training and user documentation requirements.
• Manage the issues and blockers for assigned features and product stories.
• Support the planning, conduct, and review of module and integration testing for assigned projects.
• Organize, lead, and finalize feature review sessions for business issues/requirements and document resulting decisions.
• Assist with overall product planning by contributing to/creating stories in areas of responsibility.
• Configure and maintain vendor-provided software solutions; evaluate and validate functionality introduced in new vendor releases, and utilize vendor defect-resolution processes, support portals, and diagnostic tools to troubleshoot and resolve technical issues.
• Create functional design, leveraging technical skills, to address the requirements of a single or multiple set of product features.
• In partnership with the business groups and technical teams, provide knowledge and support for resolving technology issues in more than one area of the business; often a subject matter expert.

Java, Python, Gen AI Developer

Analyst

• Drive enterprise problem investigations arising from major incidents and proactive analysis, working in close partnership with Digital Product and Engineering teams to identify true root causes and prevent recurrence.
• Analyze incidents, problems and availability data to identify systemic risks, recurring failure patterns, and reliability gaps, translating insights into actionable improvement opportunities for Digital Products.
• Partner with Digital Product and Engineering teams to strengthen service resilience, including improvements to monitoring, alerting, recovery, and preventative controls that reduce customer impact.
• Use learnings from problem investigations to influence improvements in automated service restoration and operational readiness, maintaining a strong focus on availability outcomes.
• Contribute to Major Incident Management and Retro activities when required, providing investigative insight, historical context, and problem-oriented thinking during high severity events.
• Continuously improve problem management practices, tooling, and ways of working, partnering with Digital Product and Engineering teams to embed learning and prevention and drive meaningful, lasting change.

Service Analyst – Problem Management

• Design, build, and enhance full stack software products
• Design and implement testing strategies to validate acceptance criteria
• Practice pair programming and test-driven development (TDD) as part of daily engineering work
• Establish and maintain CI/CD pipelines, supporting continuous integration, delivery, and deployment
• Collaborate with the team on system and application design, selecting the simplest and most effective technical solutions
• Participate in iteration planning, ensuring a shared understanding of backlog stories and technical requirements
• Actively engage in daily standups, cross-site collaboration, and product team ceremonies
• Contribute to and participate in retrospectives, identifying actionable improvements for the team and product
• Provide production support for software products
• Share knowledge and contribute to the growth of team and organizational engineering practices
• Collaborate with other digital product teams and clearly communicate technical designs

Product Engineer – Java, Spring Boot, Full Stack

Product Manager

• Shape product vision and strategy by partnering with stakeholders to identify high‑value opportunities and align on desired business outcomes.
• Lead product discovery and scoping, using research, data analysis (SQL/BI tools), and test‑and‑learn methods to validate assumptions and inform decisions.
• Define and track key product metrics, using insights to optimise performance, refine strategy, and guide the roadmap.
• Translate complex problems into clear, prioritised backlogs, writing, refining, and accepting high‑quality product stories in agile tools.
• Facilitate agile ceremonies and champion agile best practices to enable effective collaboration and delivery within cross‑functional and XP development teams.
• Communicate complex or innovative concepts through compelling storytelling tailored to technical teams, senior leaders, and non‑technical audiences.
• Collaborate with engineering, design, and vendor partners to deliver high‑quality digital products across internal and externally managed solutions.
• Apply product technology awareness while balancing strategic vision with detailed execution to ensure strong end‑to‑end product outcomes.

Digital Product Manager – Multiple Levels

Attorney

• Partner with Corporate Legal teams and business stakeholders to identify opportunities, streamline workflows, and implement smarter ways of working.
• Ask the right questions, map the current state, and help design scalable solutions.
• Collaborate with legal professionals, technology partners, and analytics resources to improve legal work management and delivery across the organization.
• Identify, document, and map business processes, uncover inefficiencies, and recommend improvements.
• Collect and analyze process and operational data to develop insights and recommend improvements to business practices and procedures.

Legal Operations Process Consultant

Manager

• Develops and oversees Allstate's VoC feedback ecosystem.
• Continuously maintain an up-to-date perspective through external research into emerging best practices.
• Provide strategic consulting to stakeholders on design principles and strategies.
• Build and maintain strong business partnerships to collaboratively drive improvements.
• Lead the team in identifying improvement areas and designing innovative solutions.

Senior Customer Insights Manager

• Provide strategic oversight to a team of attorneys, including setting performance expectations, guiding career development, and conducting regular one-on-one coaching conversations.
• Cultivate strong, collaborative partnerships with claims leadership and senior stakeholders by aligning legal strategy with business goals and ensuring ongoing communication around case progress, litigation plans, and key decision points.
• Oversee litigation strategy and case progression at a high level, ensuring consistency in quality, outcomes, and resource allocation.
• Serve as a thought partner to attorneys on complex matters, providing guidance and second-chair support when strategically necessary.
• Lead operational planning within the department, including forecasting legal spend and analyzing key drivers of litigation trends.
• Champion a team culture rooted in empathy, accountability, and professional growth—ensuring every team member feels supported, heard, and empowered to succeed.
• Represent the legal department in strategic discussions and collaborate with internal partners on continuous process improvements.

Senior Attorney

Consultant

• Participate in developing risk hypotheses during audit planning, linking regulatory or operational risks to potential control failure scenarios.
• Apply audit logic to emerging tools, such as generative AI, to support tasks like summarizing audit results or drafting test procedures.
• Communicate preliminary findings and control observations to team leads and incorporate feedback to refine language, scope, or severity.
• Draft audit findings using standard templates, clearly referencing supporting evidence and explaining potential impacts.
• Coordinate walkthroughs with subject matter experts and validate understanding through documented process flows.
• Use structured judgment to identify and document potential exceptions and gaps in control execution.
• Analyze structured data sets to identify trends or indicators of control weaknesses.
• Draft audit testing procedures, checklists, or work programs tailored to assigned business processes.
• Independently perform control testing for assigned audit areas, applying audit procedures appropriate to the process or control being reviewed.
• Manage evidence collection and follow-ups using collaboration or project tracking tools.
• Support Agile-based audit execution by tracking testing progress, updating documentation, and communicating blockers.

Operational Audit Consultant II

• Optimize vendor relationships and supplier performance
• Coordinate onboarding and offboarding of vendors
• Evaluate vendor management processes and tools
• Recommend and implement process improvements
• Cultivate strong relationships with suppliers
• Address performance issues and drive improvements
• Establish KPIs to evaluate vendor performance
• Conduct regular reviews and audits for compliance

Claims Vendor Consultant, Auto

• Act as the primary consultant overseeing EIG operations across ANI, ensuring strong execution, consistency, and compliance with Inclusive Diversity (ID) strategic priorities.
• Co-design and lead end-to-end execution of ANI’s Connection Days, translating strategy into meaningful, high-quality experiences.
• Lead and support ANI engagement and culture initiatives that foster inclusivity, psychological safety, connection, and a positive employee experience.
• Build strong partnerships within Enterprise-wide ID which operates across different global regions and the Allstate Family of Companies, with internal leaders, EIGs, Talent, Learning, and external community or industry partners.
• Partner with Allstate Foundation coordinators to integrate EIG and employee engagement efforts into wider community initiatives.
• Work closely with ANI and Enterprise Communications to ensure all ID, EIG, engagement, and Connection Day activities are delivered with consistent branding, tone, and messaging.

Inclusive Diversity Lead Consultant

Data Engineer

• Design, build, and support high-quality data solutions and pipelines using modern engineering practices and tools.
• Partner closely with product managers, software engineers, and data analysts to deliver scalable, reliable data capabilities that power digital products and business insights.
• Accountable for the end-to-end lifecycle of data products, from design and implementation through production support, data quality, and performance against key metrics.
• Integrate data from diverse sources including APIs, databases, event streams, and third-party systems.
• Apply modern engineering practices, including version control, testing, CI/CD, and automated deployments.
• Ensure data quality, integrity, and reliability through validation, monitoring, and observability tools.
• Optimize data workflows for performance, cost efficiency, and operational resilience.
• Document data flows, lineage, and technical components in support of transparency and maintainability.

Senior Data Engineer

DevOps Engineer

• Build long-term relationships within team and amongst peers by creating an environment of safety, innovation, integrity, and honest open communication.
• Set and execute platform strategy, including objectives, plans, and policies to develop and deliver innovative solutions and systems in support of enterprise goals.
• Coordinate with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.
• Drive decisions that have an impact on quality, availability, and effectiveness of business activities beyond immediate teams.
• Initiate and implement continuous improvements in the Cyber Recovery Environment, including automation of complex tasks and delivery of cyber-attack recovery related services.

Cyber Recovery Infrastructure – SRE Lead Consultant

Architect

• Oversee strategic direction and development of product portfolio
• Define product vision, strategy, and roadmap
• Lead cross-functional teams and drive product innovation
• Analyze and optimize business architecture solutions

Business Architect, Expert

• Lead a team of Business Architects and Business Architect Sr. Consultants
• Drive the strategic direction and development of Allstate's product portfolio
• Define and execute product vision, strategy, and roadmap

Senior Business Architect, Manager

• Lead a team of Business Architects and Business Architect Sr. Consultants
• Drive the strategic direction and development of Allstate's product portfolio
• Define and execute the product vision, strategy, and roadmap
• Collaborate with cross-functional teams, stakeholders, and executives
• Spearhead product innovation, growth, and profitability
• Monitor budgets and operational effectiveness
• Evaluate and strategize key performance indicators (KPIs)
• Provide mentorship and guidance to less experienced Digital Business Architects