Allstate

Operations

• Identify new product and business opportunities: Use strong business judgment and insights from internal and external signals to uncover and prioritize the most promising opportunities for Allstate now and in the future.
• Develop comprehensive strategies: Create holistic plans for selected opportunities, considering market dynamics, business models, and go-to-market approaches to craft the best path forward.
• Align with enterprise goals: Integrate new product strategies and business models with Allstate’s broader objectives to capture synergies and maximize impact.
• Lead cross-functional development: Drive the creation of new products and businesses by partnering with teams across design, technology, operations, finance, legal, and regulatory functions.
• Deliver successful launches: Execute large-scale launches of new products and businesses by collaborating with brand, marketing, sales, distribution, and customer service teams.

Strategy & Operations Manager – New Products

Product Manager

• Identify new product and business opportunities
• Develop comprehensive strategies
• Align with enterprise goals
• Lead cross-functional development
• Deliver successful launches

Product Manager – New Consumer Products

Full-stack Engineer

• Design, develop, and enhance full-stack software products, including web frontends and backend services
• Establish and maintain CI/CD pipelines, supporting continuous integration, delivery, and deployment
• Collaborate with the team on system and application design, selecting the simplest and most effective technical solutions
• Provide production support for software products in user environments

Product Engineer

Administrative Assistant

• Support department with routine administrative tasks
• Process and prepare presentations
• Coordinate schedules for meetings
• Solve problems with minimal supervision

Claims Administrative Assistant

Manager

• Supervise field operations across a designated geographic area
• Oversee attorney and non-attorney represented claims
• Lead a team of 6-10 front-line claims managers

Senior Manager, Bodily Injury / Regional Claims Leader

Underwriter

• Evaluate and underwrite flood insurance submissions
• Apply critical thinking and analytical reasoning to assess flood risk
• Interpret flood maps and engineering reports
• Make independent underwriting decisions including pricing, coverage terms
• Identify potential accumulation and aggregation concerns
• Collaborate with brokers and agents

Underwriting Consultant II – Flood Product

Engineer

• Leads the effort of shaping the architecture and design of the product
• Collaborates on strategy across product portfolios in partnership with product managers, other peers and key stakeholders
• Leads and participates in daily site, cross-site, and product team standups
• Leads and participates in retrospectives; demonstrating and encouraging each participant to provide feedback with empathy
• Establishes continuous integration, continuous delivery, and continuous deployment pipelines and practices and advocates for a strong culture through personal behavior and coaching of all lab roles.
• Leads and participates in knowledge sharing and contributes to the overall growth of the collective knowledge of the Allstate engineering community
• Serves as the anchor of the team and practices technical leadership; helping guide the team in choosing the right technology, solving technical problems, and resolving any technical conflicts within the team
• Coaches the team and leads daily practices of using paired programming and test-driven development in writing software and building products.
• Acts as a player coach in leading by example in day to day execution of the build out of technical product capabilities
• Leads and participates in inceptions and iteration planning meetings, infusing backlogs with technical input working in close partnership with the product manager

Managing Engineer

Claims Specialist

• Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage claims
• Demonstrates sound estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses
• Demonstrates basic understanding of the content of all policy types written by the company
• Negotiates settlements, makes settlement payments and documents all activities in the file within authority limits
• Applies sound understanding of regulatory compliance and fair claims practices
• Builds functional relationships with both internal and external customers

Field Auto Claims Analyst III

Administration

• Assist with portfolio analysis, including data gathering and reporting on property performance
• Support design and construction teams with project documentation and vendor coordination
• Participate in leasing activities by reviewing agreements and preparing summaries
• Shadow facilities maintenance operations to learn preventive maintenance processes
• Contribute to data center and retail administration projects, ensuring compliance with standards
• Prepare presentations and reports for leadership meetings
• Collaborate with cross-functional teams to understand workflows and contribute to process improvements

Administration and Real Estate Intern

Producer

• Serve as the primary point of contact for producers regarding commission inquiries, statements, and disputes.
• Build and maintain strong relationships with producers, providing timely and accurate information and resolving issues or concerns in a professional manner.
• Oversee the administration of producer commissions programs, including calculating, processing, and reconciling commissions payments.
• Ensure accuracy and timeliness in commission calculations and payments in accordance with established guidelines and agreements.
• Identify opportunities to streamline and optimize commission processes, procedures, and workflows.
• Implement best practices, tools, and technologies to enhance efficiency, accuracy, and transparency in commission administration.
• Maintain accurate records of commission agreements, transactions, and communications with producers.
• Prepare and distribute commission statements, reports, and documentation as required for internal and external stakeholders.
• Ensure compliance with regulatory requirements and industry standards governing producer commissions, including licensing, disclosure, and reporting obligations.
• Stay abreast of regulatory changes and updates that may impact commission programs and processes.
• Utilize commission management systems and software tools such as Excel and SQL to automate and streamline commission processes.
• Collaborate with IT and operations teams to maintain and enhance system functionality, troubleshoot issues, and ensure data integrity.
• Analyze commission data, trends, and performance metrics to identify opportunities for improvement and optimization.
• Provide insights and recommendations to management for enhancing commission programs, increasing producer productivity, and driving business results.
• Understand and interpret various commission structures, including base commissions, overrides, bonuses, and incentive programs.
• Work with internal stakeholders to implement and manage commission structures that align with business goals and regulatory requirements.

Producer Commissions Consultant II

Data Analyst

• Makes the business insights derived from data analytics accessible to those without technical skills.
• Communicates and presents project information to team and provides presentations/updates to management.
• Monitors and evaluates business initiatives against key performance indicators and communicates results and recommendations to management.
• Compiles, cleans, organizes and analyzes moderately complex data to understand business results.
• Provides technical expertise.
• Establishes, modifies, documents and communicates standards of practice around data retrieval, data manipulation, data quality, data reporting and data analytics.

Data Analytics Consultant I

Customer Support

• Answering high volume inbound calls and providing effective quality customer service regarding property insurance.
• Support borrowers and Carrier/Agents by providing detailed information on how to obtain their property insurance, de-escalate calls, process complaints and handle disbursement of premiums.
• Cross trains to assist with borrower follow ups.
• Assists answering questions in the help desk.
• Meets and maintains availability standards, schedule adherence and attendance guidelines.
• Updates records and note system as required.
• Handles inbound telephone calls from borrowers, Insurance Agents/Carriers regarding premium disbursements and property insurance in order to resolve customer inquiries.
• Delivers timely, accurate customer service ensuring the highest level of satisfaction.

Customer Service Associate II

Sales Operations Manager

• Reporting to the Sr. Manager, Sales Operations, you’ll work closely with cross-functional leaders
• Equip the team with tools, resources, assets, and training that boost efficiency and accelerate results
• Partner with Sales to identify resource gaps and deliver solutions that reduce ramp-up time, increase capacity, and speed up deal velocity
• Align with Marketing to ensure messaging reflects our brand vision and product roadmap
• Work with Operations to provide the right tools and services that elevate sales performance and product knowledge
• Support the salesperson onboarding process and adjust training as the company and product matures

Sales Enablement Manager, B2B/B2B2C

• implement applications following 12-factor principles to build out the product and iterative enhancements.
• partner on full stack of software products developing and implementing frontends (web or mobile), and backend services.
• leverage test driven development and continuous integration to ensure agility and quality of products.
• actively participate in the decision-making process of the team ensuring that the simplest appropriate technology and design is chosen to meet user needs.
• Coordinates within the team in designing systems and apps.
• Practices daily paired programming and test-driven development in writing software and building products.
• Participates in daily site, cross-site, and product team standups.
• Participates in retrospectives to gather feedback and derive actionable items to improve the team and the product.
• Applies functional professional knowledge sharing, and contributes to the overall growth of the collective knowledge of the team.
• Contributes to existing CI/CD pipelines and follows established deployment practices.
• Coordinates support for software products in user environments.
• Participates in iteration planning meetings ensuring that the team has a common understanding of each story and chores in a team’s backlog.

Software Engineer, Consultant I

• Compiles, cleans, organizes and analyzes complex data to understand business results.
• Provides technical expertise.
• Makes the business insights derived from data and analytics accessible to those without technical skills.
• Utilizes data and analytics expertise to coach and develop less experienced analysts.
• Establishes, modifies, documents and communicates standards of practice around data retrieval, data manipulation, data quality, data reporting and data analytics.
• Influences strategy through data and analytics.
• Communicates and presents project information to team and provides presentations/updates to management.
• Monitors and evaluates business initiatives against key performance indicators and communicates results and recommendations to management.