Customer Service Representative – Patient Registration
R1 RCM
Licensed Inside Sales Representative
Allstate
full-time
Posted on:
Origin: • 🇺🇸 United States • Iowa
Visit company websiteSalary
💰 $18 per hour
Job Level
Junior
About the role
- Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more
- Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from Allstate products and products within the Allstate family of companies
- Convert warm leads into customers using a proven consultative sales strategy — no cold calling required
- Work from home to drive sales growth while delivering an exceptional, customer-first experience
- Meet productivity and sales performance targets governed by Allstate’s sales bonus plan
- Participate in paid training (classroom and hands-on) and licensing processes as required
- Utilize multiple computer systems simultaneously to manage leads and customer interactions
Requirements
- At least 1 year of experience in sales or customer service (with a sales focus)
- Active Personal Lines or Property & Casualty license in your state of residence (preferred)
- If unlicensed, willingness to obtain a Personal Lines or Property & Casualty license with Allstate’s support
- Must complete licensing prior to hire or bring an active Property & Casualty or Personal Lines license before start date
- High school diploma or GED required
- Reliable high-speed internet with wired connection (Ethernet)
- Dedicated, distraction-free home workspace (equipment provided)
- Comfortable working evenings and weekends
- Receptive to feedback and performance coaching
- Strong communication, critical thinking, and multitasking skills
- Competitive, highly self-motivated and enjoys being rewarded for your efforts
- Able to work independently and hold yourself accountable for your performance
- Ability to navigate multiple computer systems simultaneously
- Position available only within the US; not available for Puerto Rico, California, New York, Alaska, Hawaii, or Washington state residents
- Candidates in locations where the local minimum wage exceeds the base pay are not eligible for consideration
- The candidate(s) offered this position will be required to submit to a background investigation
- Allstate generally does not sponsor individuals for employment-based visas for this position
