AllPoints Fibre

Account Manager

AllPoints Fibre

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Salary

💰 £45,000 - £50,000 per year

Job Level

Mid-LevelSenior

About the role

  • Manage a portfolio of wholesale carriers, service providers, and channel partners as their trusted advisor and day-to-day contact
  • Identify, pursue, and close new business opportunities across voice, data, IP transit, and fibre services
  • Develop and execute tailored account plans aligned with partner goals and company strategy
  • Track account usage, service delivery, and trends to identify optimisation and upsell opportunities
  • Drive contract negotiations, identify pricing strategies, and lead business reviews to drive mutual growth
  • Collaborate cross-functionally with Product, Delivery, Engineering, Marketing, and Support to resolve issues and enhance partner experience
  • Stay informed on industry trends, competitor activity, and regulatory developments to inform strategy
  • Maintain accurate records of interactions, opportunities, and risks using CRM tools (e.g. Salesforce) and provide regular performance updates to senior leadership
  • Take ownership of strategic relationships across the wholesale telecoms and fibre partner landscape and drive partner success through the aquila wholesale platform
  • Report directly to the Sales Director

Requirements

  • Highly experienced and results driven Sales Account Manager
  • Deep understanding of voice and data wholesale markets
  • Established industry relationships in wholesale telecoms and fibre
  • Consistent track record of achieving revenue targets, including multimillion-pound targets
  • Strategic thinker with excellent negotiation skills
  • Ability to manage and grow high-value accounts
  • Solid experience in sales and account management within wholesale telecoms, fibre, and B2B technology sectors
  • Deep understanding of global voice and data markets, including interconnects, bandwidth sales, and fibre infrastructure
  • Familiarity with telecoms technologies such as IP, MPLS, SD-WAN, and fibre networks
  • Proficiency in CRM systems (e.g. Salesforce) and Excel
  • Data-driven account planning skills
  • Exceptional interpersonal and communication skills
  • Highly organised and detail-oriented
  • Ability to collaborate with Product, Delivery, Engineering, Marketing, and Support teams
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