Team Lead – Sales, Offline Merchants QR
Paytm
Territory Manager
Allegion
full-time
Posted on:
Origin: • 🇺🇸 United States • Illinois
Visit company websiteSalary
💰 $69,300 - $122,700 per year
Job Level
Mid-LevelSenior
About the role
- Develop relationships with accounts and take on project manager responsibilities
- Meet regularly with assigned client accounts, by phone or in person
- Ensure clients are consistently satisfied and resolve escalated issues
- Evaluate client needs and propose potential solutions
- Serve as single point of contact and coordinate client service teams
- Identify and escalate cross-selling or upselling opportunities
- Provide client training or basic support
- Develop relationships with property managers, hospitals, contractors, glaziers, hardware suppliers and owners
- Review plans, specifications and job site conditions to formulate competitive quotations
- Use Salesforce custom bid module to generate quotes and manage customer base
- Schedule equipment delivery and installation with branch personnel
- Work with credit department to secure terms and ensure timely payment
- Stay involved with customer satisfaction issues after sale and installation
- Timely and accurate weekly reports and participation in weekly digital calls
- Pre-sell products to architects through planning stage documents and call on Architects & Specification Writers
- Maintain knowledge of ANSI standards and AAADM certification requirements
- Perform other assignments in support of sales operations as requested by Regional Sales & Operations Manager
Requirements
- High school Diploma (Bachelor's degree preferred)
- 6+ years project management or similar experience
- Excellent collaboration and relationship \ rapport building skills
- Excellent communication and presentation skills (both oral and written)
- Strong work ethic
- Candidate must live in market
- Must be legally authorized to be employed in the United States; company does not provide visa sponsorship
