Akamai Technologies

Security Engineer

• Leading the planning, installation and integration of the Guardicore product in diverse infrastructure environments
• Working with customers throughout a delivery project life cycle from project management and architecture design to installation, configuration and documentation
• Deploying and implementing network segmentation policies using our state of the art segmentation platform
• Delivering advanced professional services such as customizations / training / expansions / configurations / optimizations
• Working closely with Support and Engineering teams to quickly resolve any client issues and drive customer post-sales satisfaction

Senior Security Architect

• Managing the full-cycle process through qualification, needs analysis, product demonstration, Proof of concept (PoC), negotiation and close
• Being accountable for your sales target and overachieving on that sales target
• Building customer relationships and qualifying opportunities such that the sales forecast is accurate
• Working strategically with a Sales Engineer and ensuring their time is used to drive opportunities to closure.

Security Sales Specialist

Manager

• Taking ownership for managing the support experience of strategic accounts and playing a trusted advisor role in ensuring customer satisfaction
• Owning a data driven approach to inform, support, introduce process improvements and operational efficiency for our customers
• Collaborating with and coordinating technical support, engineering, product management and account teams to resolve customer incidents and escalations
• Driving incident reviews and introduction of resulting process improvements
• Managing problem prevention, often long-term, to help resolve repeated or systemic problems

Support Delivery Manager, Italian

DevOps Engineer

• Participating in the design, development, improvement, operation, and automation of AuthZ systems
• Collaborating with multidisciplinary teams to ensure effective communication and code development
• Contributing to internal research processes, methodologies, and approaches to create and share best practices
• Diagnosing system performance and reliability together with the team of Site Reliability Engineers
• Learning about our distributed systems, products, and technical stack necessary for your role

Intern – Cloud Site Reliability

Operations

• Managing and improving existing partner programs, ensuring they meet business goals and partner needs.
• Collaborating with internal stakeholders, including Partner Account Executives, Business Development and leadership, to align program strategy with business priorities
• Defining and executing change management plans, ensuring seamless adoption of new processes and programs.
• Driving operational & reporting improvements by identifying bottlenecks and implementing scalable solutions.
• Providing external technology partners with monthly revenue and contract reporting.
• Liaising between internal and external technology partners to solve any questions related to revenue and contract reporting.

Channel Programs and Operations Manager

• Managing and improve existing Distributor partner programs, ensuring alignment with business goals and partner needs..
• Leading new initiatives from inception to execution, driving operational improvements and process efficiencies.
• Collaborating closely with strategic Distributors to gather requirements, design processes, and implement scalable, streamlined renewal and program initiatives effectively.
• Implementing partner enablement strategies, ensuring Distributors and Resellers possess essential training, resources, and tools to effectively sell and deliver Akamai solutions.
• Collaborating with internal stakeholders, including Partner Account Executives and leadership, to align program strategy with business priorities.
• Working cross-functionally to define program scope, success metrics, and execution plans.
• Tracking and analyze Distributor GTM performance across key metrics and KPIs, providing data-driven insights and recommendations for continuous improvement.
• Delivering partner-focused assistance as required to address and resolve partners' issues, questions, and concerns promptly and effectively.

Channel Programs & Operations Manager II

Solutions Engineer

• Leading enterprise technical discovery to understand business requirements and guide solution design.
• Architecting cloud, edge, observability, and media streaming solutions across Akamai Connected Cloud.
• Designing and building proof-of-concept solutions using Akamai technologies like LKE, EdgeWorkers, EdgeKV, and mPulse.
• Providing pre-sales engineering support and managing opportunities from discovery through validation and production deployment.
• Partnering with Qualified Computing Partners to deliver integrated solutions and lead joint customer engagements.
• Creating technical enablement content, blogs, and hands-on labs to help field teams position solutions.
• Leading customer workshops, hackathons, and labs focused on EdgeWorkers, APIs, transcoding, and edge computing.
• Influencing product roadmap through customer feedback, advocacy, and documenting engagements via reviews and deal support.

Principal Technical Solutions Architect

Payroll

• Managing payroll for assigned countries in EMEA
• Reconciling payroll calculations prepared by the Payroll Providers for accuracy
• Providing excellent customer service for Akamai's employees, managers, and other Stakeholders by supporting then in payroll related questions
• Supporting Payroll Year End activities
• Administering Time & Attendance system for Payroll calculation process
• Ensuring compliance with all SOX controls
• Taking part in other Payroll and Time & Attendance projects
• Identifying and implementing payroll process improvements and best practices

Payroll Analyst II

Support Engineer

• Collaborating with customers and internal cross-functional teams to identify, diagnose, resolve and report on technical issues
• Contributing to the strategic direction of the global support team to develop and implement best practices
• Partnering with internal Sales, Services, Engineering and Support teams to ensure customer success on the Akamai platform
• Working independently with the customers manage customer incidents and escalations to closure
• Communicating with customers in Japanese and internal communication in English (Written and Spoken)

Cloud Support Engineer

Account Manager

• Being the primary point of contact for the customer to provide post-sale support, onboarding and operational effectiveness
• Providing training and guide stakeholders on the customer portal
• Analyzing and interpreting customer usage data contributing to the long-term success of customers
• Developing a trusted advisory relationship with key accounts, customer stakeholders

Service Account Manager

• Managing relationships with external tax service providers, including handling data request lists, reviewing their deliverables, and ensuring quality tax compliance.
• Analyzing accounts and performing reconciliations, maintaining accurate income tax reporting.
• Researching and interpreting local tax regulations, ensuring compliance with jurisdictional requirements
• Collaborating with finance teams, provide expert guidance on corporate income tax and other direct tax matters and align tax strategies with financial operations.
• Engaging in other ad-hoc projects (e.g. tax credits, special economic zone reconciliations), legal entity set-up in new jurisdictions (tax registrations)

Senior Tax Analyst

Procurement

• Ensuring compliance with company policies by supporting effective procurement controls and systems
• Analyzing spend data to identify cost-saving opportunities and trends
• Maintaining accurate procurement records, databases, and reports
• Monitoring sourcing projects and purchasing orders for policy and contract compliance
• Collaborating with internal stakeholders (IT, Finance, Legal) to support procurement activities
• Preparing standard procurement reports and dashboards
• Supporting process improvements to enhance procurement automation and digitization
• Delivering excellent customer service to procurement teams and business stakeholders

Procurement Analyst – Fixed-term Contract, 18 Months

Administration

• Managing the reception desk and visitor access with a service-oriented attitude.
• Coordinating office inventory, including groceries, coffee, and stationery supplies.
• Handling all incoming mail, deliveries, and required customs clearance.
• Overseeing cleaning services and facilities requests to maintain office standards.
• Processing purchase orders and work with accounts payable for timely payments.
• Supporting office events and meetings alongside the Events Program Manager.

Office Administrator

Security Analyst

• Running detection & response monitor SIEM/EDR telemetry, triage alerts, contain and eradicate threats, then lead root-cause analysis and post-mortems.
• Enhancing signal quality by designing correlation searches, refining detection rules, and automating SOAR playbooks to reduce false positives and MTTR.
• Analyzing vulnerabilities by extracting findings from platforms like Wiz, Vulcan, Grype, Tenable, and quantifying infrastructure impact to prioritize effectively.
• Ensuring remediation governance by generating tickets, assigning owners, enforcing deadlines, and verifying resolutions through rescans and evidence collection thoroughly.
• Creating visibility and KPIs by maintaining dashboards tracking vulnerabilities, remediation speed, SLA adherence, MTTR/MTTD, patch age, and risk trends.
• Strengthening controls by mapping emerging TTPs to defenses, recommending new detections, and implementing safeguards across cloud, container, and on-prem environments.

Senior Security Analyst

• Coordinating VAT compliance processes across multiple jurisdictions (EMEA, APJ, Americas), working closely with internal stakeholders and external tax service providers
• Preparing and review VAT calculations, returns, and supporting documentation, including Excel spreadsheets and work papers
• Supporting sales and use tax compliance activities, with training provided as needed
• Liaising with tax authorities to respond to notices, information requests, and support tax audits
• Analyzing general ledger (GL) accounts and prepare tax-related reconciliations
• Collaborating with Finance teams to deliver indirect tax expertise, enhance best practices, and improve processes using technology like Excel and Tableau.