Customer Success Specialist
Weave
Sales and Trading Executive
AJW Group
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Own the customer journey, shaping the customer experience and managing orders and returns.
- Check product availability and secure the best pricing for every deal.
- Deliver high-quality support to build trust and retain customers.
- Create clear, competitive quotes aligned with company guidelines.
- Follow up on leads, exchanges, and loans to convert opportunities into sales.
- Keep internal teams and customers informed at every step.
- Build and maintain strong supplier relationships to ensure availability and negotiate terms.
- Use sales systems to track, update, and manage orders in real time.
- Support payment processing and help resolve billing issues.
- Manage, grow, and nurture customer accounts and work toward sales targets.
Requirements
- Customer-first mindset
- Clear communicator and confident negotiator
- Natural problem-solver
- Team player
- Meticulous attention to detail (accuracy in quotes, orders, and follow-ups)
- Aviation and aerospace knowledge and experience
