Customer Account Executive
Ironclad
Mid Market Account Executive
Semrush
full-time
Posted on:
Location: 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for driving revenue growth through new customer acquisition, upselling and cross-selling, and renewals
- Work closely with the Sales Development team, Customer Success team, and Marketing team to identify and engage prospects, understand their needs, and build strong relationships
- Manage the sales cycle from prospecting to close
- Maintain and manage pipeline, collaborate with internal teams, forecast sales, and provide feedback to improve processes
Requirements
- Drive revenue growth by generating new business, upselling and cross-selling, and renewals
- Manage the sales cycle from prospecting to close. Comfortable with longer and more complex selling cycles with multiple stakeholders
- Dealing with Legal/Finance/IT requirements
- Manage and maintain a healthy pipeline of key customers and continuously find new opportunities for our customers and qualified prospects and opportunities
- Collaborate with Sales Development, Customer Success, and Marketing teams to develop and execute account plans
- Maintain strong relationships with existing customers, understanding their business needs and providing additional Solutions of the Company to optimize growth
- KPIs of high-volume calls, minutes, demos, and strategic focus on outreach and follow-up personalized cadences to strengthen customer relationships
- Identify and close cross-sell/up-sell opportunities using the Company suite of products
- Deliver a value-based selling experience to our customers based on automation and customer behavior
- Accurately forecast monthly/quarterly sales and retention achievement to management
- Contribute feedback to the larger Company organization by utilizing strong analytical thinking, presentation, and problem-solving skills
- Identify best practices to refine the company’s lead generation playbook
