Senior Manager, Talent Operations
Scale to Win
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $95,000 per year
Job Level
Senior
About the role
- Design, implement, and continuously improve centralized internal hiring processes, ensuring consistency and efficiency across all teams.
- Serve as the primary operational partner to hiring managers once a role is approved, supporting planning and execution of equitable and compliant hiring processes while ensuring managers retain ownership of final candidate selection.
- Manage operational aspects of recruitment and hiring, including drafting and posting job descriptions, coordinating schedules, facilitating communication with candidates, and maintaining timely follow-up.
- Oversee and optimize the applicant tracking system, ensuring accurate records, reporting, and compliance.
- Develop and maintain standardized hiring tools, such as playbooks, interview guides, scorecards, and rubrics, to promote a consistent and equitable candidate experience.
- Train and coach hiring managers and interview panels on the use of standardized tools, equitable interviewing practices, and candidate experience best practices.
- Regularly evaluate and refine the candidate experience, ensuring fairness, transparency, and clear communication throughout the process.
- Own end-to-end onboarding logistics, including collection of required documentation, system setup, and execution of new hire checklists.
- Conduct onboarding orientations and partner with managers to create structured onboarding plans that integrate role-specific training and cultural orientation.
- Manage offboarding logistics, including documentation, communication, and system deprovisioning, with attention to compliance and employee experience.
- Track and analyze key talent metrics, including time-to-fill, candidate experience feedback, and employee engagement/retention trends, and compile reporting to inform leadership decision-making.
- Support the Director of People Operations in embedding DEIJ principles into every stage of the hiring process.
- Reports to the Director of People Operations.
Requirements
- 5+ years of experience in Human Resources or related fields
- Demonstrated experience creating and implementing people operations strategies, processes, tools, and training
- Knowledge of relevant laws and regulations, and the ability to ensure compliance and secure documentation of personnel data
- Demonstrated ability to scale an organization quickly, while centering a positive employee experience and building a strong culture
- Ability to train managers and guide employees through the entire employee lifecycle from recruitment to offboarding, including onboarding and performance improvement
- Commitment to learning and implementing current best practices in the people operations field
- Ability to engage diverse individuals around a common goal, demonstrating and applying emotional intelligence, sensitivity, and confidentiality in interpersonal communications
- Ability to work independently and to exercise sound judgment and discretion
- High bias towards keeping your commitments, always ensuring follow-through.
- Flexibility: position may evolve, and your responsibilities may shift over time.
- Comfort working in fast-paced environments and the ability to navigate complex and nuanced situations.
- A creative problem-solver and self-starter. You’re someone who can disagree without being disagreeable. You’re comfortable coming up with new ideas and have the follow-through to make those new ideas happen.
- Ability to organize and prioritize a complex work plan with ever-changing details.
- Willingness to work some weekends and evenings, especially as we approach peak election times and experience peak volumes with our clients.
- Strong commitment to progressive values and desire to help the left win.
- Applicants must be currently authorized to work in the United States on a full-time basis. At this time, we’re unable to sponsor or take over sponsorship of employment visas.