Customer Success Specialist
AcreTrader
Sales Development Representative / Inbound SDR
Aircall
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $66,560 - $67,560 per year
Job Level
Mid-LevelSenior
Tech Stack
React
About the role
- Serve as the first point of contact in the sales cycle to filter and qualify top-of-funnel, inbound leads over the phone and chat
- React quickly to sales leads via email, phone, and chat communication at a high volume
- Represent Aircall with professionalism and dignity at all times, and communicate product information to a wide variety of buyer personas
- Highlight Aircall product features and business advantages to raise curiosity and interest
- Assist North America Account Executives to boost the sales cycle: booking demos and meetings, and documenting activities in Salesforce
- Continuously learn and uplevel skills and stay aware of industry trends
Requirements
- Skilled communicator: you’re an extremely clear and direct communicator, take a consultative approach, and have excellent verbal and written communication skills
- Working knowledge of CRM systems and a willingness to learn even more: Our tech stack is Intercom and Salesforce
- Experience working in a customer-facing position, preferably in sales, waiting tables, bartending, retail, campus services, phone banking, or experience at a tech company or SaaS start/scale up!
- A team spirit mindset with the desire to continuously grow and learn, you want to be #1, but you want your teammates to be #2, 3, 4, 5, and 6!
- Ability to thrive in a fast-paced startup environment: you remain flexible, nimble, and agile as well as calm and even keeled
- Attention to detail, organizational skills, and superior time management skills: you can ruthlessly prioritize and juggle competing tasks and multiple deadlines
- Ability to be autonomous, take initiative, and truly own your own success. Our team is hard-working, resourceful, and confident… and not afraid of a challenge! They will do everything they can to get the answer to questions they don’t know
- A team spirit mindset with the desire to continuously grow and learn
- An enthusiastic and positive attitude! This might be the single most important point, even if it’s the last
