Agent

Executive Assistant

• Strategically manage the CEO's calendar, prioritizing meetings
• Triage and manage the CEO’s high-volume email inbox, draft communications
• Monitor and respond to Slack messages and texts
• Maintain a meticulous personal tracker to manage follow-ups with team members
• Update and organize key information on internal Notion pages
• Synthesize key takeaways from calls
• Be a critical asset during fundraising cycles, updating CRM promptly
• Draft professional follow-up emails to venture capitalists
• Identify and implement opportunities to automate workflows
• Utilize AI tools to assist with various tasks

Marketing

• Send ~100 personalized outreach messages weekly (scripts + your own personality).
• Start and manage conversations with potential clients.
• Qualify leads, build rapport, and follow up consistently.
• Encourage prospects to book calls or hand over to the founder when needed.
• Keep CRM and outreach trackers updated daily.
• Build and enrich prospect lists using AI tools.
• Monitor DMs, notifications, and reminders so nothing slips through the cracks.

Part-Time Outbound DM Setter, Marketing Assistant

• Strategically manage the CEO's calendar with a forward-thinking approach, prioritizing meetings, resolving conflicts, and ensuring he is prepared for all engagements.
• Triage and manage the CEO’s high-volume email inbox. Draft and send communications on his behalf, flag critical items, and ensure timely responses, especially during high-stakes activities like fundraising.
• Monitor and respond to Slack messages and texts as needed, ensuring seamless communication flow between the CEO and the team.
• Maintain a meticulous personal tracker to manage follow-ups with team members, investors, and partners, ensuring nothing falls through the cracks.
• Update and organize key information on our internal Notion pages, creating clear documentation for projects and processes.
• Synthesize key takeaways from calls by either listening in or leveraging meeting notes to maintain context and drive action items.
• Be a critical asset during fundraising cycles by updating our CRM promptly, sending timely follow-ups to investors, and anticipating next steps to maintain momentum.
• Draft professional and context-aware follow-up emails to venture capitalists and angel investors.
• Identify and implement opportunities to automate workflows using no-code tools to improve efficiency.
• Utilize AI tools to assist with tasks such as drafting social media posts, creating documentation, scheduling, and generating email templates.

Art Director

• Design and format compelling visual content optimized for major advertising channels.
• Produce and edit engaging short-form video content for various platforms.
• Design visually appealing email templates and graphics for marketing automation campaigns.
• Create clean, functional web and landing page designs focusing on client conversion goals.
• Utilize knowledge of SEO and CRO principles to inform design choices, ensuring content positions for maximum performance.

Creative Director

Controller

• Manage and supervise bookkeeping staff and oversee division of duties.
• Take full responsibility for accounts receivable (AR) and accounts payable (AP) management across multiple client accounts.
• Ensure comprehensive month-end close, including booking transactions, making adjusting journal entries, and preparing financial statements for review.
• Maintain proficiency in and day-to-day use of Ramp (AP platform) and QuickBooks Online.
• Provide reliable financial data for forecasting and support the fractional CFO with financial modeling (mainly Excel) and data entry when needed.
• Review and correct financials prior to CFO review, minimizing the need for additional adjustments.
• Participate in special projects as needed, including due diligence for fundraising or acquisition, and preparation for audits.
• Communicate clearly with team members and clients; work collaboratively but independently.

• Own the full accounting cycle, including reconciliations, journal entries, month-end, and year-end close.
• Manage and mentor a team of bookkeepers, ensuring accuracy and accountability.
• Prepare consolidated financial statements and maintain the general ledger across multiple entities.
• Oversee cash reconciliations, accounts payable, and accounts receivable functions.
• Develop and improve accounting policies, processes, and internal controls, identifying opportunities for automation and efficiency.
• Leverage accounting software (ideally Xero) to maintain accurate books and streamline reporting.
• Utilize reporting tools like Fathom (or similar) to produce management reports and dashboards.
• Partner with the CFO and P&L owners to support budgeting, forecasting, and variance analysis.
• Produce accurate, timely financial and management reports to support decision-making.
• Support external auditors during audits and ensure compliance with U.S. GAAP.

Content Marketing Manager

• Design and format compelling visual content specifically optimized for placement on major advertising channels, including Meta, Google, and X.
• Produce and edit engaging short-form video content for organic and paid placement across platforms like TikTok, YouTube Shorts, and Meta Reels.
• Design visually appealing and high-converting email templates and graphics for marketing automation campaigns.
• Create clean, functional, and aesthetically pleasing web and landing page designs focusing on client conversion goals.
• Utilize familiarity with principles of SEO and CRO to inform design choices, ensuring all produced content is positioned for maximum performance.

Creative Content – Design Specialist

Chief of Staff

• Conduct strategic research across a range of topics—from market trends and vendors to client-specific initiatives and synthesize insights into clear, structured briefs to support internal and client decision-making.
• Analyze client and operational data (e.g., marketing campaign data) to identify patterns, opportunities for improvement, and actionable recommendations.
• Transform rough notes, outlines, and voice memos into clear, professional slide decks, memos, and client-facing documentation.
• Maintain and update performance dashboards, trackers, and KPIs across Google Sheets, Notion, and related tools.
• Draft and organize process documentation, SOPs, and playbooks to standardize operations and improve efficiency.
• Handle light scheduling, meeting preparation, and follow-up tasks to ensure projects move forward seamlessly.

• Conduct strategic research across a range of topics—from market trends and vendors to client-specific initiatives—and synthesize insights into clear, structured briefs to support internal and client decision-making.
• Analyze client and operational data (ex. marketing campaign data) to identify patterns, opportunities for improvement, and actionable recommendations.
• Transform rough notes, outlines, and voice memos into clear, professional slide decks, memos, and client-facing documentation.
• Maintain and update performance dashboards, trackers, and KPIs across Google Sheets, Notion, and related tools.
• Draft and organize process documentation, SOPs, and playbooks to standardize operations and improve efficiency.
• Handle light scheduling, meeting preparation, and follow-up tasks to ensure projects move forward seamlessly.

Director

• Supply Chain Management: Oversee end-to-end supply chain operations—from sourcing to delivery.
• Vendor Communication: Act as the main point of contact with factories and suppliers in India and China.
• Freight & Forwarding Coordination: Manage relationships with freight forwarders and shipping partners; coordinate container building and dispatch schedules.
• Order Management: Own the full order lifecycle including processing, fulfillment tracking, and updates to major retailers.
• Inspection Reports: Review and maintain documentation for product inspections and shipping quality.
• Customer & Partner Liaison: Respond promptly to emails, calls, and customer inquiries.

Logistics Director

Frontend Engineer

• Ensure the technical feasibility of UI/UX designs
• Ability to achieve pixel perfect precision in the visual appearance of the site
• Develop new user-facing features with cross-browser functionality
• Translate designs into high quality code while following UI guidelines
• Build reusable components and front-end libraries for future use

Lead Generation

• Research companies and decision-maker contacts online (LinkedIn, Apollo, ZoomInfo, etc.)
• Verify and tag data for accuracy on our platform
• Support internal teams with ad hoc research and spreadsheet prep
• Follow structured SOPs and checklists to ensure quality results

Lead Generation Specialist

• Develop and maintain high-quality, performant mobile applications using React Native for both iOS and Android
• Leverage AI code agents to boost productivity while maintaining strong coding standards
• Collaborate closely with product designers and backend engineers to deliver intuitive user flows and pixel-perfect UI
• Optimize app performance, scalability, and security to ensure smooth and responsive experiences
• Integrate APIs and third-party services to deliver seamless fintech and music-driven features

React Native Developer

Operations

• Manage daily order processing and coordinate shipping logistics with partners
• Serve as the primary point of contact for customers and vendors (via email, phone, and text)
• Handle customer financing applications and payments in coordination with lending partners
• Maintain accurate records: orders, invoices, inventory, and payment tracking
• Liaise with the bookkeeping team as needed
• Coordinate local delivery and installation services
• Conduct monthly reviews of website functionality and operational performance
• Monitor state sales tax nexus thresholds and assist with registrations/deregistrations
• Conduct competitive research and pricing analysis
• Support and improve customer retention initiatives and post-sale engagement
• Lead operational improvement projects (e.g., email automation, workflow streamlining)
• Assist in ad hoc operational tasks as they arise

Operations Manager

Procurement

• Data Architecture & Modeling: Design, build, and maintain a centralized Power BI data model and dashboard suite integrating Dynamics GP ERP data through SQL and ETL processes.
• Inventory Monitoring & Forecasting: Deliver insights on current stock levels, inventory changes, and demand forecasts, with DAX-driven metrics like days of coverage, reorder alerts, and fill-rate projections.
• Space Utilization Analysis: Assess warehouse capacity constraints and SKU storage footprint to optimize space allocation and reduce congestion.
• PO Pipeline Visibility: Track and analyze the purchase order pipeline—including lead times, supplier performance, and expected receipts—to identify risks and opportunities.
• Procurement Decision Support: Weekly delivery of recommendations on SKUs to order, hold, or shift to drop-ship—balancing service level objectives with working capital efficiency.
• Continuous Improvement: Identify data gaps, process bottlenecks, and reporting opportunities; propose enhancements to ERP configurations and data collection methods.
• Cross-Functional Collaboration: Partner with procurement, operations, and finance teams to ensure analytics translate into actionable, aligned decisions.

Inventory Procurement Analyst

Administration

• Manage and maintain accurate product and inventory data within NetSuite
• Upload and update product information including descriptions, images, pricing, costs, quantity, and location
• Oversee data flow and maintain integration between NetSuite and BigCommerce
• Collaborate with the website manager to ensure data accuracy and completeness on the e-commerce platform
• Troubleshoot and resolve issues related to product data, inventory, and system integration
• Communicate with vendors as needed to gather and upload product assets
• Participate in a weekly 1-hour team call and maintain communication via email and text

NetSuite Administrator

Platform Engineer

• Design, optimize, and maintain SQL Server databases for performance and reliability.
• Develop ETL pipelines (C# or Python) to integrate data from multiple sources (flat files, JSON, XML, APIs, EDI, databases).
• Build and support Power BI dashboards for insights in finance, inventory, forecasting, and more.
• Manage database administration tasks including indexing, backups, query tuning, and security.
• Collaborate with IT, developers, and business teams to streamline workflows and automation.
• Promote data quality, consistency, and accessibility across systems and departments.
• Act as a technical mentor and data expert within the IT team.
• Support ERP system management (Microsoft Dynamics GP) to ensure accurate data recording.

Data Platform Engineer

Performance Marketing

• Manage and optimize paid media campaigns across Google Ads, Meta (Facebook/Instagram), YouTube, Bing, and other platforms.
• Set up new ad accounts and implement robust conversion tracking (using GA4, ad platform pixels, and CRM integrations).
• Audit existing campaigns, identify areas for improvement, and create detailed, actionable optimization plans.
• Own the full paid media lifecycle for approximately 10 active clients, including strategy, execution, reporting, and optimization.
• Ensure proper attribution using tools like Google Tag Manager, GA4, Databox, HubSpot, and Salesforce.
• Collaborate with internal teams (Client Services, SEO, Copywriting, Design) via Monday.com, Slack & Zoom to align campaign strategy and creative assets.
• Stay on top of platform updates, new ad formats, and digital trends to continually improve campaign performance.

Senior Paid Media Buyer

Full-stack Engineer

• Build and maintain web and mobile applications across the venture studio’s portfolio companies (starting with a consumer health app and web marketplace).
• Work with Next.js, React, and React Native to create performant, refined, and user-friendly experiences.
• Collaborate directly with founders to define requirements, ship features, and iterate fast.
• Contribute to UI/UX decisions with an eye for detail and design.
• Integrate third-party APIs and services as needed.
• Use AI coding tools (we use Cursor) to accelerate development and experiment with new approaches.
• Stay flexible and open-minded — work across different industries and products as the portfolio evolves.

Full Stack Engineer

Customer Success Manager

• Act as primary point of contact for high-ticket customers, handling inquiries about their journey, access to resources, and payment plans
• Respond to inquiries in GoHighLevel and Gmail about logins, trainings, and real estate deals
• Proactively engage with customers to ensure progress through the coaching program and provide support
• Onboard new customers, ensuring setup for calls and access to purchased materials
• Exhibit discretion and professionalism when handling sensitive client information
• Manage calendar and scheduling for live training calls, events, and coaching sessions
• Prepare, launch, and manage live events on Zoom, handling assets and technical logistics for up to 1,000 attendees
• Maintain accurate records and organized systems using CRM platforms and standard admin tools
• Handle client correspondence via email and SMS, ensuring professional and timely communication
• Adjust and maintain calendar schedules to reflect client needs and ensure smooth workflow
• Create, update, and maintain workflows in Asana and document SOPs
• Post pre-prepared social media content and support social media tasks
• Participate in daily 10 AM (EST) meetings and occasional ad-hoc meetings

• Build AI-enabled automation products using Python and modern JavaScript frameworks
• Design, implement, and maintain LLM-based features and RAG pipelines
• Develop agentic tools and scalable agent-driven systems using AI frameworks and web automation (Selenium, Playwright)
• Rapidly prototype, iterate, and ship MVP features with scalability and maintainability in mind
• Collaborate within a small, high-impact founding team to shape platform features for Amazon sellers
• Work remotely from LATAM while aligning schedules to US/PST hours

Senior Full Stack Engineer

• Take ownership of paid media accounts across Meta, Google, TikTok, and Twitter including daily decision-making on budgets, ad performance, and optimization
• Manage basic social media tasks, provide reporting, and handle administrative duties to support agency operations
• Act as primary point of contact for clients; communicate clearly and confidently in meetings and presentations
• Implement and execute digital marketing strategies and provide tactical campaign support
• Utilize digital platforms like Shopify and social ad management tools; support email/SMS platforms such as Klaviyo, HubSpot, or Iterable (plus)
• Conduct reporting and analysis to monitor performance, identify trends, and make data-driven decisions

Junior Marketing Manager, Paid Media

Engineer

• Provide advanced support for end-users and resolve complex issues beyond basic troubleshooting.
• Troubleshoot network-related issues such as connectivity problems, VPN access, and configuration errors.
• Handle escalated tickets and mentor lower-level teams.
• Install, configure, and update hardware and software for users.
• Diagnose and resolve LAN/WAN issues including routers, switches, and firewalls.
• Proactively monitor network performance to prevent downtime.
• Support and troubleshoot VPN, remote access setups, and security configurations.
• Maintain and support network hardware such as wireless access points and peripherals.
• Take ownership of complex or high-priority incidents and document support activities.
• Collaborate with network engineers, sysadmins, and IT leadership and contribute to knowledge base updates.
• Support systems integrated with the network (e.g., Active Directory, printers) and assist with network upgrades.
• Use tools such as SolarWinds or PRTG to monitor network health and generate reports.
• Deliver outstanding support and clear communication to non-technical users.

Senior Service Desk Engineer

• Provide assistance to the helpdesk team on triage and prioritizing of all new tickets received to the business queue helpdesk.
• Answer calls from the main service desk help call queue and create new tickets as needed.
• Work from the Level 2 helpdesk priority queue to resolve client issues at a level 2 knowledge standpoint.
• Provide support assistance with inter-helpdesk escalations from level 1 technicians.
• Maintain documentation and configurations for clients as tickets are resolved.
• Maintain standard operating procedures for helpdesk support.
• Perform other related duties as assigned.
• Maintain office cleanliness and order.
• Assist in mentorship opportunities with lower-level technicians when possible.

Level 2 Service Desk Engineer

• Lead onboarding – configure real-time doc pipelines, style guides, and glossaries so customers see value in minutes, not weeks.
• Review & refine AI output – ensure every generated snippet is clear, accurate, and on-brand before it reaches end users.
• Coach customers – train both writers and developers on docs-as-code and AI-augment­ed workflows.
• Drive adoption – analyze usage data, run health checks, and create playbooks that expand the company's footprint across teams.
• Voice of the customer – surface feedback and trends that inform our roadmap, from new integrations to smarter personalization.
• Build community – contribute tips, templates, and success stories that help other DevTools teams modernize their docs.