Advarra

Attorney

• Assist in the preparation and review of legal documents, including contracts and policies
• Assist with legal research on a variety of topics, including corporate governance, intellectual property, contracts, employment law, and regulatory compliance
• Help with compliance tasks, including monitoring legal developments and ensuring adherence to applicable laws and regulations
• Participate in meetings, take notes, and contribute to discussions regarding ongoing legal projects
• Support the legal team in managing corporate filings, records, and internal documentation
• Assist with the creation and implementation of internal policies and procedures
• Assist in the drafting of legal correspondence and reports
• Collaborate with cross-functional teams, including compliance, information security, HR, and operations, to support legal initiatives

Legal Intern

Software Engineer

• Define and execute the enterprise software testing and performance engineering strategy aligned with Product & Technology and corporate objectives
• Champion a culture of quality, accountability, and continuous improvement across the SDLC
• Implement and sustain a risk-based testing approach that drives toward a 'zero defects' mindset while maintaining release velocity
• Own release test planning, quality gates, defect management practices, and overall release readiness
• Partner cross-functionally to design, implement, and optimize scalable testing frameworks and operational processes
• Lead performance engineering initiatives to ensure system scalability, reliability, availability, and resilience
• Ensure testing processes support compliance with applicable regulatory standards (e.g., HIPAA, ISO 9001/13485, 21 CFR Part 11, CMS)
• Lead and develop a high-performing, globally distributed team of test engineers and performance specialists

Senior Director, Software Testing, Performance Engineering

Financial Planning and Analysis

• Support client reporting requirements, including preparing protocol budget estimates and actual client spend schedules
• Assist with the financial system setup for new customers, contract awards and pricing schedules
• Prepare IRB invoices, review invoices for accuracy, distribute invoices, and perform other similar processes associated with the invoice-to-payments cycle
• Prepare journal entries and updating of periodic financial close schedules
• Respond to both internal business partner and external client inquiries
• Preparation of periodic KPIs for management
• Peer review of work performed by junior team members
• Create ad hoc reporting as needed
• Assist with acquisition related activities
• Maintain databases to ensure data is up to date and accurate
• Monitor shared mailbox; respond to invoice inquiries, credit memo requests, and fee schedule requests, etc.
• Other duties as assigned

Financial Analyst

Communications

• Gather, synthesize, and organize large amounts of complex technical information
• Write, edit, review, and publish technical content that expresses complex ideas clearly and accurately based on audience needs
• Write, edit, and publish release note documentation for product releases
• Develop task- and reference-based documentation and other deliverables
• Develop content in a variety of media; use judgment to choose the right tool for the communication challenge, such as diagrams, tables, and illustrations
• Collaborate effectively with peers across functions to create and validate technical deliverables
• Learn both the technical and business processes for assigned software and understand how the software supports department and overall business goals
• Manage own priorities and workload independently
• Demonstrate initiative in solving recurring challenges
• Identify opportunities to improve efficiency, accuracy, and customer experience through process enhancement, documentation improvements, and automation opportunities
• Perform other job-related duties as assigned

Technology Communications Specialist – II

Compliance

• Administrative tasks related to the tracking, storage, and maintenance of completed IRB reliance agreements and IBC registrations.
• Supporting the use of Research Services Zendesk and report creation in Explore.
• Assisting with assigned regulatory projects, including the new Advarra Help Knowledge Center.
• Collaborating with members of the Regulatory Department to perform assigned tasks related to HRPP responsibilities.

Regulatory Intern

Client Services Representative

• Acts as the primary point of contact for Sponsor/CRO and Principal Investigator/site communications regarding submissions
• Conducts thorough administrative reviews of submissions, liaising with study and site personnel to address any missing information or issues to ensure timely completion
• Documents and adheres to client requirements, including organizational and protocol notes
• Provides proactive support to the team by assisting with task reassignments and managing documentation for foreign language translations
• Maintains a high level of accuracy and attention to detail, collaborating with the quality control team to minimize errors
• Ensures timely completion of tasks within expected turnaround times and promptly responds to customer inquiries within 24 hours
• Escalates customer or timeline issues to direct supervisors as needed and participates in process improvement initiatives
• Attends conferences and workshops, and completes assigned trainings promptly
• Processes various items starting from MODs with minimal ICF impact, progressing to MODs with greater ICF impact, and handling PROs/SSUs/clients upon promotion to CSC II

Coordinator I, Client Services

• Lead a global, quality-focused organization responsible for enterprise-wide software testing strategy, performance engineering, and test automation
• Partner with Engineering, Product Management, Cloud/Infrastructure, Security, Compliance, and Operations
• Advance “shift-left” quality initiatives and drive continuous improvement across the Software Development Lifecycle (SDLC)
• Own release test planning, quality gates, defect management practices, and overall release readiness
• Partner cross-functionally to design, implement, and optimize scalable testing frameworks and operational processes
• Ensure testing processes support compliance with applicable regulatory standards

Senior Director, Software Testing & Performance Engineering

• Administrative tasks related to the tracking, storage, and maintenance of completed IRB reliance agreements and IBC registrations.
• Administrative tasks to support the use of Research Services Zendesk and report creation in Explore.
• Assisting with assigned regulatory projects, including the new Advarra Help Knowledge Center.
• At the direction of your manager and/or Regulatory Department Leadership, collaborate with members of the Regulatory Department to perform assigned tasks related to HRPP responsibilities.

Client Services Coordinator I

Customer Success Manager

• Serve as single accountable owner of assigned client accounts (post-award)
• Build and maintain strong relationships with operational and client stakeholders
• Support the commercial team engagement in the later stages of the sales cycle
• Drive software set-up and adoption; ensure clients realize measurable value
• Monitor usage trends and proactively identify expansion opportunities
• Support renewals, upselling, and cross-selling opportunities across accounts
• Identify potential client dissatisfaction or strategic risks

Client Engagement Manager

• Drive client adoption of software
• Ensure value realization and client alignment
• Build and maintain strong relationships with operational and client stakeholders
• Establish clear communication cadence
• Proactively identify expansion opportunities
• Maintain visibility into progress and risk across account engagements
• Support renewals, upselling, and cross-selling opportunities

Business Operations

• Support the Business Systems team ensuring tickets are up to date and contain required information
• Assist with troubleshooting issues and provide technical support
• Assist with generating reports and reviewing/analyzing data to improve data quality in systems
• Assist with documentation
• Perform other duties/projects as assigned

Business Systems Intern

Data Analyst

• Support Advarra’s Analytics and Reporting team
• Work closely with both Business Intelligence and Data Engineering to deliver reporting, dashboards, and data-driven insights
• Create and maintain deliverables
• Conduct ad hoc analysis
• Resolve business and technical issues
• Understand and optimize data structure to drive consistent data capture and reporting
• Lead situations where new data modeling is required to support the business
• Follow best practice as defined by Data Engineering to support Business Intelligence needs
• Drive collaboration with identification of required individuals necessary for identified resolutions
• Work with Business and Product Management team to ensure appropriate requirements are captured and documented
• Support the architect of solutions to support analytics needs
• Participate in release management and deployment, where necessary
• Monitor data feeds and engage with Data Engineering to resolve issues

Legal Intern

Legal Intern

Senior Director, Software Testing, Performance Engineering

Financial Analyst

Technology Communications Specialist – II

Regulatory Intern

Coordinator I, Client Services

Senior Director, Software Testing & Performance Engineering

Financial Analyst

Regulatory Intern

Client Services Coordinator I

Client Engagement Manager

Client Engagement Manager

Business Systems Intern

Business Intelligence Data Analyst II