Acuity

Full-stack Engineer

• Assist in designing and developing scalable software and REST APIs for Acuity’s digital ecosystem
• Contribute to solutions using Python (FastAPI, Flask, OOP, Typing, Async programming, Pydantic) and DevOps practices
• Support deployment and operation of containerized solutions using cloud native principles
• Help build and integrate AI features into software systems for automation and data intelligence
• Participate in implementing and maintaining CI/CD pipelines (DevOps Pipelines, ArgoCD, GitHub Actions etc)
• Collaborate in Agile environments, applying agile frameworks like Scrum or Kanban to deliver iterative outcomes
• Take part in code reviews, pair programming, and technical discussions to ensure quality and continuous improvement
• Support unit, integration, and performance tests using PyTest with TDD/BDD practices
• Help ensure security best practices through AuthN/AuthZ (OpenID/OAuth2) and container vulnerability scanning
• Work with product management, cloud architecture, and data science teams to deliver business outcomes

Software Engineer

• Design, build, and evolve core platform services, frameworks, and APIs
• Own the long-term technical direction of the platform
• Define and maintain opinionated architectural patterns
• Manage the full AI lifecycle, from POC to production
• Improve the end-to-end developer experience for product teams
• Act as an internal technical consultant to teams adopting the Commerce AI platform
• Evangelize platform capabilities, patterns, and best practices
• Build platform level support for Generative AI and Agentic AI
• Architect and implement solutions using Python
• Conduct code reviews, mentor engineers, and influence engineering standards across teams.

Senior Platform Software Engineer

• Lead and mentor a local team of developers
• Act as the technical reference for architecture decisions
• Design and develop cloud-based SaaS applications
• Integrate IoT devices with cloud platforms
• Champion CI/CD and DevOps practices
• Collaborate with cross-functional teams to deliver high-quality solutions
• Contribute to technology roadmaps and drive continuous improvement

Technical Lead – Software Engineer

Recruitment

• Own full-cycle recruiting for technical roles supporting the Cork-based DCOE.
• Partner closely with DCOE technical leaders to understand role requirements.
• Build and maintain proactive pipelines for high-demand technical talent.
• Support recruiting efforts across EMEA for technical and non-technical roles.
• Adapt recruiting strategies to different markets and regions.
• Source talent through multiple channels including LinkedIn and referrals.
• Deliver a high-quality candidate and manager experience.
• Maintain accurate ATS records and ensure policy compliance.

Talent Acquisition Partner – Technical

• Design and develop scalable, high-performance software and REST APIs supporting Acuity’s digital and connected systems ecosystem.
• Collaborate in Agile and SAFe environments, applying Scrum or Kanban to deliver iterative, high-value outcomes.
• Architect and implement solutions using Python (FastAPI, Flask, OOP, Typing, Async programming, Pydantic) and modern DevOps practices.
• Deploy and operate solutions in Azure Cloud leveraging Container Apps, Kubernetes, Bicep, Container Registry, KeyVault, and Application Insights.
• Implement and maintain CI/CD pipelines (Azure DevOps, ArgoCD, GitHub Actions) and enforce secure, automated deployment processes.
• Conduct code reviews, pair programming, and technical mentoring to uplift team capability and ensure quality.
• Integrate Generative AI and Agentic AI into software systems for automation, data intelligence, and system orchestration.
• Apply event-driven architecture and data modeling for scalable integrations across enterprise and IoT environments.
• Implement unit, integration, and performance tests using PyTest and support TDD/BDD practices.
• Ensure security best practices through AuthN/AuthZ (OpenID/OAuth2) and container vulnerability scanning (Snyk, Aqua).
• Participate in continuous improvement of Agile delivery workflows and DevOps pipelines.
• Collaborate with product management, cloud architecture, and data science teams to deliver measurable business outcomes.

Senior Software Engineer

• Lead and deliver internal recruitment efforts across assigned business areas, ensuring timely, high-quality hiring outcomes aligned with workforce plans and organizational priorities.
• Partner closely with HR Business Partners and hiring leaders to provide consultative support on recruiting strategies, job requirements, and candidate selection.
• Manage relationships with cross-functional TA partners, including Talent Solutions (RPO) and Talent Operations teams, to ensure seamless, consistent, and compliant talent acquisition delivery.
• Analyze internal and external talent data to recommend process improvements, optimize candidate pipelines, and enhance hiring outcomes.
• Oversee compliance, documentation, and quality standards across the recruiting process, ensuring adherence to company policies and audit requirements.
• Lead or contribute to TA-related projects such as process redesign, technology enhancements, employer branding initiatives, or diversity hiring programs.

Talent Acquisition Manager – Manufacturing

Engineer

• Lead and provide technical support for SMT, Wave Solder, and Conformal Coating processes
• Responsible for ensuring process stability, high yield, and efficiency while supporting new product introductions (NPI)
• Drives continuous improvement initiatives and ensures all KPIs and process controls meet operational targets
• Develop, optimize, and maintain SMT, Wave Solder, and Conformal Coating processes
• Program, debug, and troubleshoot SMT equipment (Universal GSMs, Panasonic, ASM, DEK, etc.)
• Support NPI: tooling design, line setup, process validation, and production ramp-up
• Perform root cause analysis and implement corrective/preventive actions for defects and downtime
• Coordinate preventive and corrective maintenance strategies and machine installation
• Ensure compliance with EHS, quality standards, and process documentation

Senior SMT Engineer

Customer Support

• Lead the Cx function as a strategic, technology-enabled capability
• Evolve Cx toward e-commerce and agentic AI for superior customer experiences
• Contribute to Cloud, AI, and data strategy from an operations perspective
• Peer-level leadership with Product, R&D, and Engineered Solutions to influence product/platform decisions
• Direct senior teams (Support, Education, Field Devices)
• Foster a high-performance culture of accountability and collaboration
• Own Cx infrastructure (systems, tools, processes, data foundations)
• Improve e-commerce, support, and knowledge management systems
• Build robust data pipelines for AI; govern the Cx tech roadmap in alignment with R&D and Acuity Tech
• Lead global technical/customer support
• Deploy agentic AI to automate Tier-1/2 requests; re-architect support models to focus human experts on novel, complex issues
• Ensure global service consistency and reduce cost-to-serve
• Lead global education and technical documentation
• Scale training via digital platforms (AI tutoring, simulated commissioning, competency certification)
• Drive certification rates and knowledge depth while minimizing delivery costs
• Manage the third-party program, driving revenue and margin growth
• Act as executive liaison to Acuity’s CIO, ensuring technology alignment (Cloud, Data, Security)

Vice President, Customer Support

Product Manager

• Own and drive the roadmap for Data Products, Analytics, and AI/ML initiatives supporting Planning and Supply Chain functions.
• Define, prioritize, and sequence product features aligned with business objectives and stakeholder needs.
• Maintain and continuously improve existing Planning analytics and reporting solutions.
• Partner with Planning, Sourcing, Sales, Product Management, and Finance teams to gather requirements and translate business needs into scalable data solutions.
• Define, validate, and monitor KPIs to support data-driven decision-making and operational excellence.
• Ensure data accuracy, quality, and trust across all analytics products and reporting solutions.
• Lead stakeholder discussions and influence priorities through business cases and product vision.
• Present product roadmaps, priorities, and results during leadership reviews, steering committees, and quarterly business reviews.
• Collaborate with technical teams to deliver scalable analytics solutions and drive adoption across the organization.
• Balance short-term business demands with long-term product strategy.

Product Management – Data Products & Analytics

Human Resources

• Responsible for developing and implementing strategies that ensure the proper operation and functionality of the General Services area.
• Develops and executes General Services, Culture, and Employee Engagement policies and procedures.
• Leads the planning and execution of plant-level events and visits.
• Partners with HR and Operations leaders to ensure employees have access to learning opportunities.

Supervisor, General Services

Manager

• Responsible for effective management and execution of preventive, predictive, and corrective maintenance of production machinery and facility support equipment.
• Responsible for the direct supervision of Maintenance Department staff and coordination of all contracted vendors.
• Maintain security and safety of all contractors.
• Ensure facility safety and security.
• Ensure operator safety.
• Maintain production machinery and facility equipment in a high operational readiness condition.
• Ensure pollution control equipment and emissions are compliant.
• Ensure level of knowledge, skills, and proficiency of maintenance mechanics is maintained at a high level.
• Minimize maintenance and utility costs.
• Manage the maintenance workforce of 14-18 direct reports, supporting a 24/7 operation.
• Ensure safe work environment by enforcing general safety policies and procedures to be followed by plant personnel in compliance with local, state, and federal OSHA rules and regulations.

Plant Maintenance Manager – Glass Manufacturing

• Work closely with people managers to make talent decisions.
• Provide coaching and support to people managers.
• Serve as the primary trusted HR Business Partner.
• Coordinate with the HR Process Operations team and hiring managers.
• Oversee and support onsite new hire orientation and onboarding.
• Oversee the delivery of key talent programs.
• Serve as a cultural champion to embody the company's values.