ActiveCampaign

Manager

• Lead the end-to-end design and ownership of major, multi-month learning programs, including those focused on strengthening manager capability, top-talent development, and cross-functional skill-building.
• Design and develop scalable content and asynchronous learning assets (toolkits, guides, job aids) that simplify complex or ambiguous input into clear, structured learning that drives action and alignment.
• Act as a strategic consultant and collaborative partner to HR Business Partners, business leaders, and fellow L&D team members to assess needs and translate priorities into practical learning solutions.
• Facilitate engaging and high-impact learning sessions and workshops for managers, top talent, and cross-functional groups, adapting your style to meet the needs of diverse audiences and formats.
• Drive future-skills initiatives by developing assets that build emerging capabilities, including role-based AI fluency and other competencies critical for ActiveCampaign's long-term strategy.
• Use learner insights, data, and feedback to continuously iterate on and strengthen the effectiveness and measurable outcomes of existing and new programs.
• Maintain quality and consistency across all learning collateral, ensuring content is accurate, up-to-date, and aligned with internal frameworks and standards.
• Contribute to team-level development by designing and facilitating team workshops and offsite sessions for cross-functional groups across the organization.
• Roll up your sleeves on hands-on execution — writing content, refining assets, shaping learning flows, and sweating the details that create a high-quality learner experience.

Learning & Development Manager

Backend Engineer

• Supporting forms platform
• Maintaining and enhancing form rendering, processing, and submission logic in our PHP application
• Contributing to our AI-powered form generation
• Enhancing AI-driven form optimization and personalization features
• Developing features in the forms dashboard and form builder
• Optimizing form rendering and user experience
• Working with cross functional teams
• Engaging in pairing and code reviews
• Participation in the on-call rotation for incidents

Backend Software Engineer

Accountant

• Understand company's business and assist in all revenue accounting functions to support accurate and timely financial reporting, optimize revenue recognition processes and communicate policies across the organization.
• Drive and support the month end close process, including preparing relevant journal entries, balance sheet account reconciliations, and account analysis on period over period account fluctuations.
• Support revenue internal reporting needs to key stakeholders throughout the organization, for example deferred revenue and receivable flux reporting.
• Perform review and analysis of complex revenue contracts under ASC 606 and apply revenue recognition policies.
• Work collaboratively with FP&A and financial reporting and others within the organization to assist in understanding our revenue recognition as well as help provide guidance on revenue trends, variances, and forecast methodology.
• Participate in various accounting and billing system projects to promote more timely and accurate financial reporting.
• Support business process improvements and projects for quote to cash process.
• Collaborate with other departments including sales, legal, billing engineering, and product to support projects and business process improvements as noted above.
• Leverage AI to streamline internal processes and develop new insights for the business.
• Assist team with international audits, accounting research, and special projects as needed.

Senior Revenue Accountant

Engineering Manager

• Lead and mentor a multi-disciplinary group of talented engineers, focusing on the development and operation of core database, data pipeline, and platform services.
• Contribute to and execute on the organization’s long-term technical vision for data storage, processing, and retrieval, ensuring security, quality, and clean architecture principles.
• Drive operational efficiency across all managed systems, including defining and achieving service level objectives (SLOs) for mission-critical databases and data platforms.
• Collaborate with Product, Data Science, and other Engineering teams to enable new product features and analytical capabilities by optimizing and scaling our data infrastructure.
• Maintain rigor in system reliability, focusing on automated testing, observability, disaster recovery, and continuous performance improvements for relational and NoSQL databases.
• Facilitate the professional growth of team members in technical depth, effective cross-functional collaboration, and sound decision-making.
• Partner with other managers to define and execute the overall platform strategy, leveraging public cloud resources and modern CI/CD practices.

Sales

• Lead the comprehensive growth strategy and roadmap for bringing ACHQ to franchisors and franchisees.
• Act as a strategic partner and the definitive voice of ACHQ to C-level executives in the franchise marketplace.
• Collaborate cross-functionally with Product, Marketing, and Customer teams to refine our Ideal Customer Profile, market differentiation, and industry communications.
• Execute upon the strategy by identifying, targeting, and closing sales into incremental new partners, focusing on acquisition, revenue generation, and land-and-expand opportunities.
• Build and nurture a "community" of Franchises by acting as a thought leader, gathering critical market intelligence, and translating those needs into actionable feedback for internal teams to evolve the strategy and roadmap.
• Lead from the front by owning and managing key C-Level relationships, being highly present at industry trade fairs and shows, and personally driving major sales negotiations.
• Lead and inspire a growing team, being directly responsible for hiring key team members and setting a high-performance culture.
• Own commercial analyses that provide actionable insights into business metrics, issues, and opportunities, and develop and execute plans to realize measurable growth.
• Oversee all aspects of pricing and legal negotiations for franchise sales, working closely with internal support teams.

Commercial Director – Franchise Sales

Performance Marketing

• Design, implement, and optimize multi-channel demand generation campaigns across the entire buyer's journey.
• Develop new lead acquisition channels while partnering with lifecycle and sales teams to create and optimize conversion paths.
• Collaborate across product marketing, lifecycle marketing, events, and sales to ensure a coordinated and seamless buying journey.
• Create targeted demand generation campaigns for the U.S. market alongside scalable digital initiatives.
• Monitor and analyze KPIs across existing and new activities to identify opportunities for additional investment or strategic reallocation.
• Execute with a hands-on approach, working across internal teams and external vendors to accelerate demand generation initiatives.

Senior Demand Generation Manager

Financial Planning and Analysis

• Own the monthly financial close for Tech & Product, meticulously managing accruals and performing deep-dive variance analysis to ensure forecasting accuracy
• Act as a strategic partner to Technology and Product leaders, presenting and interpreting monthly financial performance (budget vs. actuals) and highlighting key trends and drivers to inform immediate business decisions
• Architect and manage the comprehensive headcount and vendor spend forecasts, proactively collaborating with HR and Procurement teams to manage the organization's resource plan
• Develop and maintain sophisticated, driver-based financial models, specifically owning the data & hosting (AWS) forecast using customer-centric cost modeling principles
• Conduct and synthesize advanced financial analysis (e.g., R&D spend visibility, product investment ROI) into clear, concise, and actionable recommendations for senior business stakeholders
• Support the annual budget process and contribute to the preparation of materials for quarterly Board of Directors updates, providing a critical view of our strategic investments.

Financial Analyst

Account Executive

• Proactively engage with high-intent leads to build and manage a robust sales pipeline.
• Conduct strategic discovery to qualify opportunities, assess high-value prospects, and understand their unique goals and needs.
• Deliver compelling product demonstrations tailored to diverse international audiences, positioning our solution to drive value and adoption.
• Collaborate cross-functionally to ensure seamless handoffs of complex opportunities to the Account Executive team, maintaining deal momentum through multi-departmental transitions.
• Consistently achieve and exceed sales quotas through sophisticated negotiation, effective objection handling, and cultivating relationships that generate sustainable referral business.

Growth Sales Representative, Spanish Speaker

Business Intelligence Developer

• Act as a strategic consultant, using analytical prowess to answer critical business questions and guide decision-making for stakeholders, including VPs and executives.
• Design and build compelling visualizations, dashboards, and reports that distill complex quantitative analyses into clear, actionable insights for audiences at every level.
• Dive deep into data exploration, leveraging cutting-edge analytical techniques—from statistical inference to machine learning and LLMs—to uncover hidden patterns and opportunities.
• Champion data integrity by owning the validation, cleanup, and governance of core datasets in our Snowflake data warehouse, ensuring accuracy and reliability across the organization.
• Collaborate cross-functionally to understand reporting requirements, define key metrics, and deliver analytical solutions that meet the evolving needs of our business units.
• Deliver critical insights that directly improve operational efficiency and empower teams as an internal consultant and strategic partner.

Senior Business Intelligence Analyst

Product Designer

• Lead and mentor a team of product designers, guiding craft, confidence, and career development
• Champion and evolve the design system to enhance efficiency, accessibility, and consistency across product experiences
• Scale AI-native design practices and encourage use of AI for prototyping and ideation
• Partner with Product and Engineering leadership to align design with strategic priorities and business outcomes
• Review usability insights and customer feedback to drive data-informed user experiences
• Manage project timelines, balance team capacity, and drive operational excellence
• Architect scalable design frameworks and ensure consistent multi-journey experiences across the platform

Product Design Manager

Customer Support

• Own strategic direction for customer experience managers and translate company OKRs into tactical execution plans
• Recruit, coach, and mentor Support Managers and specialists; foster high-performance culture and develop leaders
• Lead integration of AI-driven solutions into support workflows for case deflection, agent assistance, and predictive support
• Analyze performance data to identify friction and implement process improvements for global scale and efficiency
• Partner cross-functionally with Support Operations, Enablement, Customer Success, Engineering, and Sales to advocate for customer needs
• Act as primary escalation point for complex customer issues within the region and interface directly with key customers

Senior Manager, Customer Experience

CRC 32,000,000 - CRC 44,000,000 per year

• Prepare journal entries, validate accruals, and perform balance sheet reconciliations during the month as well as during the month-end revenue close process
• Prepare monthly variance analyses and contribute to management reporting packages that provide business insights
• Manage key aspects of the billing and accounts receivable cycle; generate customer invoices, process change requests, make AR postings, and handle payment applications
• Manage the dunning process and serve as a primary escalation point to resolve customer billing inquiries
• Support business process improvements and projects for the quote-to-cash process
• Provide support for external audits; prepare schedules and provide documentation for revenue-related inquiries.

Revenue Accountant

Full-stack Engineer

• Collaborate with a cross-functional team through the full development lifecycle to design, build, and launch new features for the ActiveCampaign platform.
• Architect and develop custom Microsoft applications, components, and integrations to extend our marketing platform's capabilities.
• Optimize and scale systems for improved performance, stability, and reliability to support our rapidly expanding user database.
• Champion engineering excellence by producing high-quality, tested code, participating in peer code reviews, and helping to define team-wide best practices.
• Diagnose and resolve complex technical issues, identifying root causes to ensure platform stability and a seamless user experience.
• Evaluate and communicate technical tradeoffs, stay informed on industry trends, and advocate for new patterns and approaches to solve complex challenges.

Dynamics 365 Software Engineer

Translator

• Are you a strategic leader with a passion for global communication? As our next Localization Manager, you won't just be translating content—you'll be at the forefront of our global expansion, ensuring our platform speaks to customers in their language, literally and culturally. You'll act as the crucial bridge between our product, marketing, and engineering teams, delivering localized experiences that resonate with our diverse, international user base across over 170 countries. This isn't just about managing projects; it's about shaping our international presence and seeing your contributions directly impact the company’s ambitious growth trajectory.

Localization Manager

Product Manager

• We are seeking a visionary VP of Product, Growth & Ecosystem to lead the integration of our product platform with go-to-market, customer lifecycle and growth, and ecosystem strategies.
• This role sits at the intersection of product, growth, and agency/ecosystem partnerships — ensuring our autonomous marketing platform accelerates customer outcomes, strengthens partner ecosystems, and unlocks scale across agencies and strategic partners.
• You'll lead and develop our strategy for product-led growth, architecting key customer journeys, and collaborating across the business to translate strategic goals into tangible financial outcomes.

VP of Product, Growth & Ecosystem

Analyst

• We're building a world-class internal AI Value Creation team to help every department across the company—from Marketing to Customer Success to Product and Engineering—unlock meaningful, measurable value with AI.
• As a Business Analyst on this team, you’ll operate like an internal consultant, embedding yourself in business functions to identify and define the highest-value AI use cases.
• Your north star will be business impact.
• You’ll use structured interviews, deep process analysis, and sharp business acumen to identify where AI can solve real problems or create measurable efficiencies.
• Then, you'll partner with stakeholders and technical teams to build business cases, prioritize initiatives, and measure outcomes.
• If you're a strategic thinker with strong interpersonal skills, a passion for operational excellence, and an eye for AI opportunity, this role is your opportunity to be on the front lines of a company-wide AI transformation.