Acosta

Sales

• Lead and manage a team of 10 District Sales Managers overseeing sales across a major retailer.
• Drive performance metrics, including revenue, sales volume, attachment rate, conversion rate, and customer satisfaction scores.
• Develop and implement regional sales strategies to surpass performance targets within the telecommunications sector.
• Analyze sales data, market trends, and in-store performance to identify areas of opportunity and improvement.
• Partner with store leadership and cross-functional internal teams to optimize execution, promotions, merchandising, and staffing.
• Provide ongoing training, coaching, and mentorship to District Managers to build bench strength and ensure executional excellence at the in-store level.
• Monitor compliance with operational standards, brand guidelines, and customer experience protocols.
• Serve as a subject matter expert and key decision-maker for strategic planning, forecasting, and field execution.

Regional Sales Director

Manager

• Serve as the retailer expert for assigned accounts, owning day-to-day execution of client strategies and ensuring flawless in-store and retailer-level execution across brands.
• Grow client business faster than the category and the retailer, leveraging deep knowledge of retailer operations, merchandising strategies, and customer insights to drive measurable results.
• Build and sustain strong relationships with both Clients and Retail Customers within an assigned geographic region by understanding their goals, priorities, and success metrics.
• Own execution of strategic business plans across all client brands, with accountability for sales, share growth, distribution, promotion, pricing, merchandising, and financial performance.
• Develop and present targeted, insight-driven client plans that strengthen brand activation, improve promotional effectiveness, and align with retailer strategies.
• Act as the primary point of communication for Client Teams, providing proactive updates on performance, opportunities, risks, and progress against business plans.
• Translate customer insights and retailer changes into clear, actionable recommendations, ensuring cross-functional teams remain informed and aligned as true “customer experts.”
• Consistently use CROSSVIEW as the standardized framework for business planning, communication, execution, and performance tracking—driving visibility, efficiency, and consistency internally and with clients.
• Collaborate with Business Account Managers and internal partners to refine strategic plans and optimize execution based on retailer and category dynamics.
• Identify and sell incremental opportunities and services by analyzing client strategies, brand performance, and category trends to unlock additional growth.
• Support and participate in CROSSVIEW Business Reviews, providing performance insights, recommendations, and client-ready materials to drive informed decision-making.
• Deliver exceptional client satisfaction by owning execution strategies end-to-end and ensuring commitments are met with professionalism, urgency, and accountability.

Customer Business Manager

• Lead the day-to-day management of multiple retail sampling programs under the guidance of the Account Manager.
• Coordinate sampling schedules, retail partner logistics, and product purchases to ensure timely execution.
• Liaise with field teams to communicate activation details, briefing materials, and brand standards.
• Monitor field execution through live updates, photos, and feedback to ensure quality and compliance.
• Lead the development of client-facing documents such as status reports, recaps, timelines, and budget trackers.
• Participate in client and internal status meetings; capture action items and follow up as required.
• Contribute to creative brainstorming and problem-solving to enhance consumer engagement and program results.
• Track and reconcile program expenses and invoices with accuracy.
• Manage the creation and maintenance of detailed program databases (sampling locations, product SKUs, performance metrics, etc.).
• Compile post-program reports including photos, metrics, and key learnings.
• Support the AM in analyzing sampling data and consumer feedback to identify trends and opportunities for optimization.
• Support larger team on XM activations as needed.
• Stay up to date with industry trends and best practices in event marketing and understand the local market.

Field Manager

Administration

• Manage all LOA, Return to Work and Accommodation requests, including FML, PLOA, MLOA, STD, LTD, and ADA LOAs.
• Make determinations based on state and federal regulations.
• Ensure ongoing claim management is within company service standards and industry best practices.
• Coordinate efforts at each stage in the LOA process including the Return to Work process and Accommodation requests.
• Communicate decisions and ongoing expectations with claimants and supervisors.
• Main contact for disability and ADA carriers, as well as physicians, associates, supervisors, and HRBPs.

LOA Administrator

Account Manager

• Develop and execute growth plans based on strategic intent
• Provide direction to Customer Managers to optimize annual/quarterly Client business plans
• Drive the Business Planning process working closely with cross-functional business partners
• Improve key metrics based on analysis of promotion, spending, and volume forecasts
• Manage base volume forecasts, item distribution, promotional strategy and innovation
• Attend Customer Sales Calls with the Customer Manager Team where appropriate
• Develop and deliver content as part of the CROSSMARK Business Review process

Business Account Manager – CPG

Strategy

• Proactively develop and deliver innovative solutions (Product Distribution, Shelving & Merchandise Optimization) to Acosta Clients/Customers in a mutually agreed upon retail priorities and sales objectives.
• Utilizes advanced product/service knowledge and understanding of the Client/Customer's business to develop customized proposals that present creative solutions to successfully sell products and develop attractive value propositions.
• Establish and maintain focused relationships with Acosta Clients/Customers and identify business challenges and develop strategic retail execution plans to optimize growth.
• Use Data Analytic tools & reports to conduct a needs analysis, determine project scope and specifications, and identify solutions. Be recognized as an subject matter expert in the Retail Strategy in the CPG Industry.
• Conduct needs analysis and make recommendations to the Client/Customer
• Create and present Client/Customer proposals to influence revenue generation and meet individual targets/quotas.
• Be a thought leadership through effective communication of vision, active coaching and personal development, while comparing retail results to goals and taking appropriate action to correct when necessary.
• Proactively study retail trends, review sales initiatives, and identity competitive pressures to develop and modify retail strategies and tactics accordingly. Anticipates business challenges; recommends process, product, or service improvements.
• Perform special assignments as requested.

Manager, Retail Business Strategy

• Manage all LOA, Return to Work and Accommodation requests, including FML, PLOA, MLOA, STD, LTD, and ADA LOAs.
• Make determinations based on state and federal regulations.
• Ensure that on-going claim management is within company service standards and industry best practices.
• Main contact for disability and ADA carriers, as well as physicians, associates, supervisors and HRBPs.
• Educate and train the field on LOA process to ensure compliance.
• Track and codes documentation in accordance with internal workflow processes.

Recruitment

• Collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies.
• Source candidates through various channels, including job boards, social media, networking events, and employee referrals.
• Conduct initial screenings and interviews to assess candidate qualifications and fit.
• Manage the full recruitment cycle, from job posting to offer and onboarding.
• Build and maintain a pipeline of qualified candidates for future hiring needs.
• Develop and maintain strong relationships with candidates and hiring managers.
• Utilize data and analytics to measure recruitment effectiveness and make data-driven decisions.
• Stay up-to-date with industry trends and best practices in talent acquisition.

Talent Acquisition Partner – Contract

• Develops relationships with store managers/personnel to achieve directed short and long-term performance objectives at assigned stores within a geographic territory.
• Activities center on wall-to-wall sales coverage including new item speed-to-shelf, schematic compliance, item and pricing surveys, promotion selling and product merchandising, resulting in incremental sales volume.
• Sells promotional programs for displays at independent natural retailers purchasing from distributors.
• Sells incremental quantities for display and TPR based on OI programs through the distributors.
• Develops relationships with store managers and buyers through impeccable communication and follow through.
• Obtains distribution and placement of client new items at independent natural retailers through distributors such as UNFI and/or Kehe.
• Identifies and corrects voids.
• Merchandises manufacturer’s products to obtain best possible shelf placement.
• Attends retailer resets when requested.
• Completes audits and pricing surveys in stores as requested.
• Communicates competitive and market activity to management.
• Utilizes supplied technology to report on results.
• Sets and reviews performance against objectives with Sales Manager.

Customer Manager

• Deliver principal goals in volume, share, and sales fundamentals (Merchandising, Assortment, Pricing, Shelving) for assigned customers at the lowest possible cost.
• Maximize company revenue through brokerage, commissions, and bonuses while overseeing manufacturer expenditures and operating within budget.
• Develop and sell strategic Customer Business Plans. Align cross-functional teams—including Sales, Marketing, Technology, and Retail—to execute in-store presence and business objectives.
• Serve as the primary contact for principal-specific issues. Build and maintain strong relationships with customers, principals, and trade partners. Represent the company professionally in industry forums and committees.
• Identify and pursue new business opportunities. Demonstrate pioneering skills to expand principal portfolios and drive volume growth.
• Manage trade-marketing funds in accordance with company and principal policies. Minimize sales-related deductions and ensure financial accountability.
• Coordinate communication between General Managers, principals, and Account Managers. Partner with Retail Sales Managers on major initiatives such as product launches and promotional drives.
• Monitor market pricing and competitive activity. Provide timely feedback and insights to principals and internal teams to refine strategies.
• Utilize advanced tools (Excel, PowerPoint, RW3, IRI Analyzer) to develop conceptual presentations and improve business outcomes. Demonstrate strong analytical and Category Management skills.
• Mentor Business Managers, Account Managers, and Retail Selling Organization members. Share learnings and best practices to build organizational capacity.
• Provide actionable feedback to General Managers and principals. Proactively manage personal development and stay current on industry trends and initiatives.

Senior Business Manager

• Achieve Sales Goals: Deliver principals’ volume, share, and sales fundamental goals (merchandising, assortment, pricing, and shelving) at the lowest possible cost while maximizing company revenue through brokerage, commissions, bonuses, and contest earnings.
• Strategic Communication: Communicate principals’ priorities to Retail Sales Managers, Sales Technology Managers (IT), Marketing Managers, Business Managers, and the retail selling organization to ensure in-store presence and business objectives are met.
• Leadership and Reporting: Report directly to the General Manager or Team Leader, managing and participating in the development, design, and presentation of Acosta introduction to new principals.
• Relationship Building: Develop and maintain strong relationships with principals and customers, proactively communicating with key principals to foster collaboration and success.
• Team Collaboration: Coordinate ongoing communication between General Managers and key principals and collaborate with Retail Sales Managers on major retail initiatives such as new product introductions, selling drives, and contests.
• Market Insight: Coordinate principals’ market visits and key account calls, utilizing your knowledge of customer, market, and principal to successfully sell principals’ specific programs and initiatives.
• Strategic Utilization: Leverage insights from Senior Vice President, General Manager, Team Leaders, and Senior Business Managers to develop conceptual sales presentations that deliver principals’ objectives.
• Feedback and Improvement: Provide feedback on the effectiveness of principals’ strategies, selling programs, and initiatives to both the principal and the General Manager, and offer suggestions on how to build organizational capacity and improve our business.
• Information Management: Maintain current account distribution information, review market pricing reports for accuracy and competitive activity, and collect and report all competitive activity.
• Skill Development: Proactively manage your personal skill development plan and share customer/manufacturer information with team members to help build organizational capacity.
• Compliance and Financial Management: Ensure all client procedures and policies are followed, achieve client proprietary system expertise to manage promotional plans and fund balances, and monitor and take corrective action as necessary in financial management, such as deductions.
• Additional Duties: Perform other duties as assigned to support the overall success of the business.

Business Manager, CPG

• Oversee and manage the overall digital merchandising program, setting priorities and direction for the team.
• Manage and mentor a direct report, providing coaching, workload management, and performance guidance.
• Coordinate systems and data globally in support of digital initiatives, partnering with global, regional, and country managers.
• Partner closely with the marketing team to align digital merchandising initiatives with campaign strategy, seasonal opportunities, and brand guidelines.
• Report findings utilizing established tools and develop executive-level summaries of program performance and trends.

Digital Manager

Financial Planning and Analysis

• Own the Oracle Fusion Financials roadmap (e.g., GL, AP, AR, FA, CM, Expenses), ensuring alignment with enterprise strategy and Finance leadership priorities
• Serve as the primary in-house expert for Oracle Fusion Financials, reducing reliance on contractors and consultants over time
• Translate Finance business needs into clear, actionable technology strategies and integration plans
• Develop and execute OCTO-aligned technology roadmaps, including application lifecycle planning, integration strategy, and modernization initiatives
• Act as a strategic connector between Finance, Technology, and Transformation teams, ensuring initiatives deliver measurable business outcomes
• Monitor emerging Oracle and Finance technology trends and assess applicability to Acosta Group’s operating model
• Support M&A technology due diligence related to Finance systems
• Lead Finance-system integration planning and execution to enable rapid, low-risk business integration
• Create and refine integration playbooks, scenarios, and roadmaps using industry best practices
• Lead cross-functional workstreams to deliver Finance-related initiatives on time and within scope
• Track and report performance of OCTO-led Finance initiatives against defined success metrics
• Manage and influence relationships with Oracle, system integrators, and other strategic partners
• Ensure compliance with internal controls, audit requirements, and applicable regulatory standards

Manager, IT Strategy – Integration, Oracle Finance

• Own the Oracle Fusion HCM roadmap (e.g., Core HR, Talent, Payroll, Benefits, Learning, Recruiting), ensuring alignment with HR, Technology, and enterprise objectives
• Serve as the primary in‑house expert for Oracle Fusion HCM, reducing dependency on external consultants and ensuring long‑term platform stewardship
• Translate HR and workforce needs into clear, scalable technology strategies and integration plans
• Develop and implement OCTO-aligned technology strategies and roadmaps, including application lifecycle planning, integration patterns, and modernization initiatives
• Act as a strategic liaison between HR, Strategy, Technology, and Transformation teams, ensuring alignment and execution across initiatives
• Monitor and assess emerging HCM and HR technology trends to inform platform evolution and investment decisions
• Support M&A technology due diligence related to HCM systems and people data
• Lead HCM integration planning and execution to enable smooth workforce transitions and rapid business integration
• Create and refine integration playbooks, scenarios, and roadmaps using industry-leading practices
• Lead cross-functional initiatives to identify, prioritize, and deliver HCM-related programs
• Monitor and report on the performance and outcomes of OCTO-led initiatives
• Manage relationships with Oracle, system integrators, and strategic partners
• Ensure compliance with data privacy, security, and regulatory standards related to HR systems

Manager, IT Strategy – Integration, Oracle HCM

• Deliver principals’ volume, share, and executional fundamentals while minimizing selling costs and maximizing Company revenue (including brokerage, commissions, bonuses, and contest earnings).
• Manage and oversee manufacturers’ expenditures at the customer level.
• Deliver Corporate revenue goals within agreed timelines and operate within the approved Corporate Budget.
• Develop and maintain effective systems to manage trade marketing funds in compliance with Acosta and principal guidelines, while working to minimize sales-related deductions.
• Develop, sell, and execute Customer Business Plans aligned to principals’ priorities and business objectives.
• Serve as the primary point of contact for customers on principal-specific initiatives, including Category Management, consumer shopping behavior, and promotion strategies.
• Develop and maintain strong, professional relationships with customers, principals, and industry partners, representing Acosta positively within the trade and on industry committees.
• Proactively communicate with key principals and coordinate ongoing communication between General Managers, Account Managers, and principals.
• Provide feedback to principals and General Managers on the effectiveness of strategies, selling programs, and initiatives.
• Demonstrate strategic planning capabilities to protect existing business and drive volume growth.
• Identify and pursue new business opportunities through business development and pioneering initiatives.
• Effectively leverage customer, market, and principal insights to sell programs, initiatives, and Company objectives, engaging Marketing, Technology, and Administrative resources as needed.
• Communicate principals’ priorities clearly to Sales Managers, Business Managers, Account Managers, Marketing, Technology, and the Retail Selling Organization to ensure strong in-store execution.
• Collaborate with Retail Sales Managers on major retail initiatives, including new product launches, selling drives, and contests.
• Coordinate principals’ market visits, key account calls, and customer-facing activities.
• Maintain accurate account distribution and pricing information; regularly review market pricing reports and report competitive activity.
• Demonstrate strong analytical capabilities, including Category Management, to improve business results.
• Use technology and systems (RW3, IRI Analyzer, demographics tools, Excel, PowerPoint, and related platforms) to develop conceptual, retail-ready selling presentations and tools.
• Assist in the recruitment, interview, and onboarding of new principals.
• Support the development of Business Managers, Account Managers, and the Retail Selling Organization.
• Share best practices, insights, and learnings proactively to build organizational capability.
• Maintain current knowledge of industry initiatives and apply fact-based, conceptual selling approaches to improve results.