Acosta

Customer Business Manager

Acosta

full-time

Posted on:

Origin:  • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Job Level

Mid-LevelSenior

About the role

  • Be retailer experts and thoroughly execute client plans; grow our client's business within each Retailer faster than the category and the Retailer themselves
  • Create and sustain client satisfaction by assisting in the development of business plans and owning clients’ execution strategies with assigned retailers
  • Drive client growth across brands through deep knowledge of retailer operations and merchandising strategies, insights, effective selling, and execution
  • Own development and maintenance of strong relationships with Clients and Customers within a geographic region, including understanding their goals and objectives
  • Present targeted strategic client plans to build brand promotion strategies and strengthen brand activation
  • Accountable for execution of strategic plans for Clients’ brands to Retailers, including sales, share, distribution, promotion, pricing, merchandising and financial management
  • Responsible for ongoing Client Team communication: provide status, opportunities, manage expectations and needs associated with achievement of Client’s business plan
  • Communicate and transfer knowledge about Customer changes and insights across CROSSMARK positions to be the “customer experts”
  • Consistently and exclusively use CROSSVIEW as the business planning, communication and execution framework
  • Assist Business Account Manager(s) in development of targeted strategic Client plans
  • Sell additional services to Clients through analysis of Client strategy and performance insights
  • Provide feedback and assist in preparation for CROSSVIEW Business Reviews and participate in presentations where appropriate
  • Work in office and field environments; may require travel within the US and bringing sample products to account calls

Requirements

  • Bachelor’s degree preferred or a minimum of 3 years’ experience in the CPG industry preferred
  • 5+ years of sales experience
  • PC knowledge and skills in Word, Excel, email and PowerPoint
  • Communication skills, including listening, presentations, written and verbal skills
  • Insights-based, consultative selling and negotiation skills
  • Intermediate Microsoft Office skills including Excel with pivot tables, Word, Outlook, PowerPoint
  • Retailer knowledge and respect with/by the retailer
  • Understanding of our client's strategy and client expectations
  • Ability to understand and communicate insights
  • Persuasive selling and professionalism
  • A valid driver’s license
  • Ability to travel within the US for customer, client or company meetings on an as needed basis
  • Ability to bring sample products to the account calls
  • English is the primary language skill; bilingual skills may be required based on business necessity