Accurx

Product Marketing

• Define the strategy for product marketing and sales enablement as Accurx becomes an AI-native company.
• Identify the highest-impact work, introducing AI workflows that change how the team operates.
• Ensure Accurx's story is consistent, compelling and evidence-based across our products, audiences and channels.
• Build the processes that let the team keep pace and finding creative ways to drive awareness and engagement.
• Work with the Sales Enablement Manager to ensure teams have the right messaging, evidence and market knowledge to win.

Senior Product Marketing Lead

Customer Support

• Resolving inbound queries: Manage a high volume of live chats and emails via Intercom with clarity, precision, and warmth. You will directly own your individual customer service scores, response times and quality
• Technical triage & escalation: Act as a first-line contributor to incident response. You will triage inbound workflows and escalate bugs to our technical team
• Project contribution: Support cycle-level initiatives, e.g. testing new AI tools or rolling out process changes, alongside the opportunity to own specific operational areas.
• Becoming a subject matter expert: Master our platform inside out. You’ll handle backend operations and leverage AI tools to optimise your workflows.
• Knowledge centre maintenance: Update our external Help Centre and internal macro libraries in real-time as you uncover gaps.
• Cross-functional collaboration: Use frontline insights for our Product, Customer Success, and Go-To-Market (GTM) teams, running "buddy shifts" to share knowledge across the business.
• Championing clinical excellence: Maintaining strict adherence to SLAs and the highest standards for data integrity, privacy, and safety.

Customer Support Specialist

Implementation Specialist

• Driving deep transformation by leading big-scale rollouts for complex products like Scribe
• Standing firm on implementation plans and managing commercial expectations
• Owning the AI journey, becoming the go-to expert on emerging AI features
• Closing the feedback loop by reviewing practice cohorts after go-live
• Using internal AI dashboards to handle data management and automate repetitive tasks
• Looking for ways to improve processes and having the autonomy to change them

Implementation Manager

Manager

• Own our privacy frameworks end-to-end: Maintain and continuously improve the ROPA, data mapping and third-party risk programme so they're accurate, scalable and understood by the people who use them.
• Lead the DPIA process: Run end-to-end assessments for new products, features and integrations, ensuring higher-risk processing gets proper scrutiny and a consistent standard of output.
• Be the internal authority on NHS IG: Lead our annual DSPT submission and own day-to-day NHS Information Governance compliance, building deep expertise the business can rely on.
• Act as the primary advisory point: Handle the majority of data protection and IG queries from across the business, giving practical, well-reasoned guidance and knowing when to escalate.
• Own supplier due diligence: Lead vendor privacy reviews, including DPA reviews, TIAs, DPIAs for high-risk suppliers and security questionnaire reviews.
• Handle individual rights requests: Lead on complex or sensitive DSRs, ensuring responses are accurate, timely and well-considered.
• Build privacy culture: Design and deliver training and awareness activities that make privacy feel practical and relevant, not a blocker.

Senior Privacy Manager

Executive Assistant

• As an Executive Assistant at Accurx, you'll be partnering with our Chief Product Officer and Chief Technology Officer, who joins later this year.
• Running a constantly changing diary and scheduling meetings, ensuring both Execs are spending time on core company priorities and deadlines.
• Acting as the primary point of contact between Execs and internal or external stakeholders, seamlessly screening, drafting, and responding to emails.
• Working closely with the Chief of Staff (Product & Tech) to ensure the smooth running of the Leadership forum and supporting executive oversight of key product, research, data, and design decisions.
• Owning the preparation of high-quality materials and presentations for the board on critical Product & Tech matters.
• Identifying and implementing process improvements within the assistant function while fostering a collaborative environment amongst other EAs.
• Planning smart, cost-efficient travel itineraries and organising internal and external events, including offsites, socials, and user events.

Business Development Rep

• Leading our efforts in the complex acute care sector by identifying high-value NHS Trusts and constructing a high-velocity sales pipeline from zero.
• Moving past traditional vendor relationships to become a strategic advisor, aligning our vision with the long-term transformation goals of NHS leadership.
• Directly linking acute service pain points to our AI Scribe and Total Triage tools, proving their value through high-stakes clinical pilots.
• Generating the tangible data and "real-world" proof points required to show how our solutions measurably improve patient outcomes and staff retention.
• Translating successful local projects into broad, trust-wide implementations that fundamentally change how healthcare is delivered.

Business Development Manager

Analytics Engineer

• You’ll own and evolve the presentation layer of our data warehouse, optimising databases, schemas, views, and tables to power accurate, efficient reporting and analysis.
• You’ll design and maintain high-impact, self-serve data models that enable teams across the business to confidently make data-driven decisions.
• You’ll partner with BI and Analytics teams to deeply understand reporting needs and deliver models that fuel actionable insights and compelling narratives.
• You’ll continuously improve data model performance and warehouse design, making our data infrastructure faster, more scalable, and easier to use.
• You’ll set and uphold standards for data quality, governance, and documentation, ensuring consistency, clarity, and trust in our data assets.
• You’ll support strategic data initiatives, collaborating across teams to propose smart, scalable solutions and drive automation where it matters most.
• You’ll champion self-serve analytics, training and empowering colleagues to confidently explore and use data via our BI tools.
• You’ll mentor teammates, share knowledge, and contribute to a strong data culture through code reviews, planning, and open collaboration.

Senior Analytics Engineer

Product Manager

• Own your product area end-to-end
• Drive delivery with your team
• Shape scalable integrations
• Raise the quality bar
• Manage risk proactively
• Be data-driven
• Contribute to the Product Community