Abbott

Procurement

• Partner with cross-functional leaders to forecast demand for goods, materials, and services
• Develop procurement plans, cost estimates, and timelines to support business needs
• Evaluate, select, and negotiate with suppliers for key contracts and purchases
• Establish purchasing policies, standards, and evaluation tools for supplier selection
• Analyze purchasing trends and identify opportunities for bulk buying and cost savings
• Monitor market price trends and new product offerings to optimize spend
• Manage and strengthen relationships with key suppliers, vendors, and subcontractors
• Ensure consistent delivery of quality, service, and reliability from suppliers
• Lead, coach, and develop a high-performing purchasing team
• Oversee team performance, resource allocation, and achievement of targets

Senior Manager, Packaging Procurement

Customer Support

• Ensure the assigned district meets or exceeds revenue, margin, renewal, and customer retention objectives for the existing customer base.
• Own and manage ongoing customer relationships, serving as the primary escalation point and trusted partner for executive-level stakeholders.
• Develop and execute long-term strategic account plans and short-term execution tactics to achieve renewal, retention, and value expansion goals.
• Drive value creation and customer satisfaction by delivering outstanding day-to-day service and experience, improving Net Promoter Score (NPS), profitability, and retention.
• Provide leadership across the post-sale customer lifecycle, including oversight of cross-functional implementation, service, and support teams to ensure successful onboarding, adoption, and sustained performance.
• Identify and execute value expansion and growth opportunities within existing accounts to increase Core Diagnostics share.
• Anticipate customer risks and competitive threats within current accounts and initiate proactive retention and mitigation strategies.
• Manage long-term customer contracts, ensuring adherence to pricing, margin, and profitability policies; support Sales Ambassadors during renewal and expansion discussions.
• Maintain ownership of district revenue forecasting related to renewals, expansions, and contractual commitments.
• Ensure contract compliance, service-level adherence, and timely resolution of customer issues and escalations.
• Partner closely with Service, Technical Support, Marketing, Finance, Contracts & Pricing, and other cross-functional teams to deliver a seamless and consistent customer experience.
• Maintain accountability for quality system effectiveness and compliance with all applicable policies, procedures, and regulatory requirements.
• Manage, coach, mentor, and develop a staff of Sales Ambassadors to drive continuous improvement in customer outcomes.
• Recruit, develop, and retain top talent while fostering a diverse, inclusive, and performance-driven culture.
• Model Abbott’s values, demonstrate effective change leadership, and build strong internal and external partnerships.
• Make decisions regarding work processes or operational plans and schedules to achieve district and regional objectives.
• Develop, monitor, and appropriately adjust the annual budget for department(s).

Customer Experience District Sales Manager – CoreDx

Account Executive

• Promotion, management and growth of Abbott Pediatric Nutritional products in hospital and office settings
• Developing and supporting territory sales goals in each hospital and office settings for Similac and PediaSure
• Hospital negotiations and contracting
• Comprehensive knowledge of all products, clinical studies, protocols and guidelines as well as the ability to deliver the information in a selling environment
• New product launches

Pediatric Sales Representative

Sales

• Drive the long-term growth of Freestyle Libre products
• Develop a robust talent pipeline of high performers
• Build strategic relationships with senior healthcare stakeholders
• Lead complex negotiations with regional stakeholders

Regional Sales Director – Midwest

Consultant

• Responsible for compliance with applicable Corporate and Divisional Policies and procedures
• Understands and contributes to the business unit strategy
• Consulting toward business process owners on tools and solutions based on own area of IT expertise
• Influence and partner with business leaders to manage and align the process specific IT portfolio
• Oversee and control project capital/RCE expenditures and ROI

IT Business Consultant

Full-stack Engineer

• Learn and improve our existing Go-based health care platforms
• Design and implement services and components utilizing Go for cloud-based platforms
• Developing high-volume, low-latency services for a global health care platform
• Collaborate with internal and external partners to develop and integrate with APIs
• Ensure performance, uptime, and scale, maintaining high standards of code quality
• Contribute to significant architectural and operational decisions

Senior Software Engineer, Cloud

Architect

• Own end-to-end administration of Jenkins, GitLab, Red Hat Satellite, and Ansible Automation Platform, including upgrades, patching, monitoring, and capacity planning
• Design and implement CI/CD pipelines (GitLab CI/CD, GitHub Actions, or equivalent) to support infrastructure automation and developer workflows
• Manage Red Hat Satellite lifecycle functions (content views, activation keys, errata) to ensure consistent and timely Linux patching across Ubuntu and RHEL environments
• Develop, maintain, and optimize Ansible playbooks and roles; administer Automation Platform components such as job templates, workflows, and execution environments
• Partner with security and compliance teams to ensure adherence to internal policies, audit requirements, and industry best practices, including vulnerability remediation and patch governance
• Create and maintain runbooks, documentation, and training materials; mentor team members on automation and scripting best practices
• Evaluate new platform capabilities and version updates, providing recommendations and roadmaps for upgrades and enhancements
• Drive operational efficiency through automation, scripting, and continuous improvement initiatives.

Senior Specialist, IT Architecture

Marketing

• Lead field execution of strategic marketing initiatives to achieve revenue, growth, and market penetration goals across DBS.
• Serve as the voice of marketing in the field, ensuring alignment between national strategy and regional needs.
• Partner with sales teams to ensure effective deployment of products, programs, and educational initiatives to HCPs and patients.
• Design and execute regionally tailored marketing campaigns based on local market dynamics.
• Analyze performance metrics (e.g., account growth, program effectiveness, win/loss trends) and optimize strategies accordingly.
• Drive patient and physician engagement programs, including partnerships with Patient Advocacy Groups.
• Build and maintain strong relationships with KOLs, top accounts, and industry stakeholders.
• Lead local marketing initiatives end-to-end, including planning, execution, measurement, and optimization.
• Translate data and insights into actionable strategies to improve targeting, messaging, and program ROI.
• Provide competitive intelligence and field insights to inform product marketing and commercial strategy.
• Support local launches and limited market releases, including reporting and performance tracking.
• Engage in continuous market learning through customer visits, conferences, and research.
• Ensure compliance with all FDA regulations, company policies, and quality standards.
• Travel up to 50% (domestic).

Field Marketing Manager – Deep Brain Therapies

Customer Success Manager

• Provides comprehensive engineering, sales, educational, and technical support.
• Responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.
• Acts as a clinical interface between the medical community and the business.
• Demonstrates the ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
• Provides additional back-up support to CRM Sales Representatives.

Associate Clinical Specialist, CRM

• Under general direction, the CRM Associate Clinical Specialist provides comprehensive engineering, sales, educational, and technical support.
• This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.
• Acts as a clinical interface between the medical community and the business.
• Demonstrates the ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
• Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis.
• Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.
• Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
• Provides additional back-up support to CRM Sales Representatives.

Director

• Lead Abbott Structural Heart’s Field Clinical organization, including Field Clinical Leads (FCLs) and Specialists
• Drive excellence across clinical trials, physician training, and commercial readiness
• Ensure seamless execution from pre-market clinical studies through post-approval commercialization
• Set strategy, governance, and standards to enable high-quality trial execution
• Support TAVI and TMTI programs with scope to expand
• Oversee clinical trial execution, ensuring protocol adherence and data quality
• Establish standards for procedural support and clinical excellence across investigational and commercial cases
• Lead clinical readiness for commercial launches
• Optimize field logistics, case coverage models, and resource allocation

Senior Director, Field Clinical and Procedural Excellence

General Counsel

• Provide legal advice to Abbott’s Heart Failure Division
• Identify and resolve complex legal issues
• Conduct reviews and revisions of payor agreements and provide legal guidance on DMEPOS and IDTF operations
• Draft, negotiate, and review a wide range of agreements
• Advise on marketing programs and promotional materials to ensure legal compliance and sound advice

Counsel, Commercial – Heart Failure

Account Manager

• Build and maintain strong relationships with physicians, HF clinics, administrators, and key stakeholders.
• Deliver clinical, technical, and strategic presentations to drive therapy understanding and adoption.
• Lead pricing discussions, contract negotiations, and value‑based conversations.
• Plan and execute educational events focused on hemodynamics, GDMT, published data, biomarkers, patient selection, and local case studies.
• Provide day‑of‑procedure support and post‑operative troubleshooting as needed.
• Meet or exceed sales targets and execute quarterly business plans.
• Collaborate closely with Marketing, Professional Education, and Commercial Excellence teams.
• Track territory performance, customer engagement, and pipeline activity.
• Conduct quarterly business reviews with key accounts to assess performance and identify growth opportunities.
• Partner effectively with Clinical Account Representative to support priority accounts with a unified strategy.
• Develop long‑term relationships with both new and existing customers.
• Submit timely and accurate sales reports, forecasts, and competitive insights.
• Identify, qualify, and convert new business opportunities across implanting and community sites.
• Use market insights to understand customer needs, emerging trends, and competitive dynamics.
• Build and execute territory strategies to increase market share and drive sustainable adoption. Maintain strong knowledge of CardioMEMS, competitive products, and alternative therapies.
• Provide on-call technical, clinical, and engineering support for field questions and procedural needs.
• Offer procedural case coverage across the region, ensuring high-quality support for implanting teams.
• Support HF clinics with training, education, clinical data collection, and new product introductions.
• Adhere to FDA regulations, company policies, quality standards, and operating procedures.
• Maintain accurate documentation of sales activities, customer interactions, and expenses.
• Work collaboratively with internal partners, customers, contractors, and vendors. Interact with patients, when necessary, in a professional, compliant manner.

Territory Manager, CardioMEMS

IT Support

• Support the development and maintenance of project timelines and schedules
• Track project tasks and follow up on deliverables to ensure timely completion
• Monitor project progress and identify potential risks or issues, escalating when appropriate
• Maintain project documentation, including meeting notes, action logs, risk registers, and status updates
• Capture key decisions and communicate updates to stakeholders
• Assist in the preparation and distribution of regular project status reports
• Follow up on action items from meetings to ensure closure
• Collaborate with cross-functional teams to support successful project execution
• Help ensure vendors comply with required processes, documentation, and training
• Ensure compliance with corporate and divisional policies and procedures
• Contribute to team discussions, problem-solving, and continuous improvement efforts.

IT Specialist

• Provide scientific and medical leadership to the MSL team to ensure professional and credible relationships with thought leaders and external experts of strategic importance to ADC in Canada.
• Ensure a strong medical and scientific presence for ADC in key academic centers by facilitating research and educational initiatives, while supporting requests for medical and scientific information on ADC products or therapeutic areas.
• Work collaboratively and cross-functionally with other in-field leadership and teams while maintaining functional independence.
• Support commercial teams while managing proactive and independent MSL initiatives.
• Oversee MSL delivery of credible presentations on scientific matters to healthcare providers, individually or in groups (e.g., meetings, clinical sessions)
• Help identify key opinion leaders (KOLs) for consultant and advisory roles and support the marketing team in selecting speakers for bureaus, product theaters, and educational events.
• Attend relevant scientific meetings and conferences in North America.
• Manage staffing for the medical affairs section of exhibit booths at scientific meetings and congresses, serving as the single point of contact for this area.
• Ensure the MSL team develops summaries of key data and other scientifically relevant information to inform ADC strategic priorities and initiatives.
• Ensure all MSL team activities and interactions comply with applicable local and national laws, regulations, guidelines, codes of conduct, company policies, and accepted best practices.
• Guarantee timely completion of all required training by the MSL team.
• Collaborate with the Candian Medical Director, Regional MSL Directors in US and other members of the North America Medical Affairs Leadership team to pull through strategic priorities.
• Report directly to the North America Field Medical Director.

Senior Manager, Packaging Procurement

Customer Experience District Sales Manager – CoreDx

Pediatric Sales Representative

Regional Sales Director – Midwest

IT Business Consultant

Senior Software Engineer, Cloud

Senior Specialist, IT Architecture

Field Marketing Manager – Deep Brain Therapies

Associate Clinical Specialist, CRM

Associate Clinical Specialist, CRM

Senior Director, Field Clinical and Procedural Excellence

Counsel, Commercial – Heart Failure

Territory Manager, CardioMEMS

IT Specialist

Medical Science Liaison – Regional Director, Diabetes Care Division