Clinical Account Representative, CardioMEMS

Abbott

Clinical Account Representative focusing on driving CardioMEMS utilization and managing key accounts. Collaborating with physicians and healthcare staff to optimize heart failure care pathways.

Posted 6/25/2026full-timeRemote • Arizona • 🇺🇸 United StatesJuniorMid-Level💰 $68,000 - $136,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for high‑volume, established accounts, ensuring seamless onboarding and patient monitoring workflows.
Achieve assigned sales and utilization targets within defined accounts.
Execute actionable quarterly business plans with clear activity goals and growth drivers.
Conduct routine account check‑ins to review program performance, identify barriers, and uncover new opportunities.
Deliver product demonstrations and participate in educational meetings to drive adoption and expand utilization.
Provide competitive insights, including customer feedback and market intelligence.
Provide coverage for Territory Managers during PTO, meetings, and peak demand periods.
Maintain CRM documentation for key accounts, including activity notes, opportunities, and follow‑ups.
Build and sustain strong relationships with physicians, APPs, HF clinics, and administrators.
Conduct quarterly account reviews in collaboration with Territory Manager to support program health, patient volume trends, and operational needs.
Support the execution of workflow optimizations to improve patient identification, onboarding, and monitoring processes.
Provide technical troubleshooting for remote monitoring issues and workflow challenges, escalating as needed.

Requirements

What you’ll need

Bachelor’s degree (Business, Life Sciences, Engineering, or related).
2-4 years in medical device or healthcare (inside or field).
Demonstrates consultative selling skills, including uncovering needs, asking strategic questions, and positioning solutions that drive utilization growth.
Track record of ≥100% to goal in the most recent performance year.
Account-facing experience with clinicians and administrators (e.g., HF clinics, service line leaders).
Proficiency with CRM (Salesforce preferred), Excel/analytics, and PowerPoint.
Comfortable delivering clinical/technical presentations to audiences of 10–50 stakeholders.

Benefits

Comp & perks

Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with high employer contribution.
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

consultative sellingaccount managementtechnical troubleshootingpatient monitoringworkflow optimizationsales performance trackingproduct demonstrationmarket intelligencedata analysisCRM documentation

Soft Skills

relationship buildingcommunicationstrategic questioningproblem solvingcollaborationpresentation skillscustomer feedback analysisadaptabilitygoal orientationteam support