Abbott

Senior Account Manager

Abbott

full-time

Posted on:

Origin:  • 🇺🇸 United States • Ohio, Virginia

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Salary

💰 $75,300 - $150,700 per year

Job Level

Senior

About the role

  • Drive development of potential customers from cold calling, initial contact, closing business, contract negotiation/execution and ongoing account management
  • Manage relationships with assigned accounts as the primary contact and ensure customer satisfaction
  • Manage expectations and deliverables between customers, applications, and technical consulting staff
  • Coordinate and execute plans to increase use of company’s products through sales analysis and customer business reviews
  • Present contracts for reagents, capital equipment and service and interface with Sales Administration for accurate, timely responses
  • Utilize Salesforce.com and PowerBI to document sales activities, record opportunities, risks and territory reporting
  • Represent the company at professional meetings, trade shows, conferences, exhibits and promotional events
  • Develop sales plans to increase revenue from new and assigned accounts to meet revenue growth and gross margin objectives
  • Follow pricing guidelines to secure profitable business and carry out duties in compliance with company policies (Ethics and Compliance, Quality, Regulatory, etc.)
  • Exhibit professional behavior with internal and external business associates and perform other duties/projects as assigned

Requirements

  • Bachelor’s Degree (preferably in Business or Scientific field) or equivalent combination of education and experience
  • 5+ years of related Account Executive or Sales Management experience
  • 3+ years of related Account Executive or Sales Management experience in medical devices, diagnostics, or laboratory services
  • Salesforce or other CRM experience
  • Willingness to travel up to 75%
  • Experience growing new business through existing accounts and acquiring new accounts
  • Self-starter able to grasp knowledge through mentorship and shadowing
  • Ability to work independently and manage multiple tasks efficiently
  • Ability to manage difficult situations in a professional manner
  • Excellent presentation, oral and written communication skills
  • Computer skills with MS Office applications, including PowerPoint and Excel
  • Preferred: Additional training in laboratory services, laboratory product sales, and the diagnostic industry
  • Preferred: Knowledge of the substance abuse or toxicology market
  • Preferred: Proven history of successfully managing clients and/or accounts on a long term basis
  • Preferred: Demonstrated ability to recognize and capitalize on opportunities within existing customers