9th Way Insignia

Business Analyst

• Evaluates workflows, organizational processes and procedures and develops enterprise- wide or large-scale computer/information management system solutions.
• Designs architecture to include the software, hardware, and communications to support the total requirement.
• Provides present and future cross-functional requirements and interfaces.
• Ensures systems are compliant and compatible with open systems architecture standards.
• May provide daily supervision to project staff.
• Responsible for leading a team of business analysts to identify, document, prioritize, and communicate business requirements and translate them into actionable solutions.
• Ensures that both current and future-state processes, capabilities, and technology align with the organization’s strategic objectives and compliance mandates.
• Involves close collaboration with stakeholders, cross-functional teams, external partners, and end users to drive continuous improvement in product delivery, user experience, and operational efficiency.
• Provides governance, guidance, and mentoring to junior analysts while standardizing processes and methods across the organization.

Business Analyst Manager

Site Reliability Engineer

• Analyzes and defines security requirements for computer systems, which may include mainframes, workstations, and personal computers.
• Designs, develops, engineers, and implements solutions that meet security requirements.
• Responsible for integration and implementation of the computer system security solution.
• Gathers and organizes technical information about an organization's mission goals and needs, existing security products, and ongoing programs in computer security.
• Performs risk analyses of computer systems and applications during all phases of the system development life cycle.
• Mentorship and training of junior DevSecOps Engineers.
• Leads the strategic design, implementation, and continuous improvement of enterprise-wide DevSecOps practices, tools, and pipelines.
• Focuses on integrating security and compliance at every stage of the software development lifecycle, ensuring reliable, scalable, and secure delivery of applications and services.
• Key technical leader, the Chief DevSecOps Engineer collaborates with product managers, solution architects, engineers, security teams, and IT operations to foster a culture of automation, rapid iteration, and continuous learning.
• Champions best practices in infrastructure as code, automated testing, continuous integration/continuous delivery (CI/CD), and zero-trust architecture, while meeting stringent federal and agency-specific compliance requirements.

Chief DevSecOps Engineer

Full-stack Engineer

• Manages the software engineering process.
• Reviews and analyzes system specifications, interfaces and requirements.
• Prepares programming specifications.
• Analyzes existing systems and subsystems for reusability benefits and needed changes.
• Prepares design plans and written analyses, unit and test scripts, and documentation.
• May lead a software development team and mentor junior software engineers.
• Responsible for architecting, developing, and implementing complex software solutions that meet rigorous standards for performance, security, reliability, and compliance.
• Involves working closely with cross-functional product teams, including product managers, UX designers, systems engineers, and DevSecOps personnel, to deliver high-quality solutions that support mission-critical operations.
• Provides strategic technical guidance, mentors other engineers, evaluates emerging technologies, and contributes to continuous process improvements across the entire product development lifecycle.

Principal Software Engineer

QA Engineer

• Develop and execute a Quality Assurance (QA) Plan and provide updates as necessary throughout the task order's performance in accordance with established business practices.
• Validate and ensure the integrity of data through its journey from the source systems to the Data Warehouse repository and any resulting product made available to any user.
• Perform defect tracking and reporting, quality control and quality analysis and provide documentation to support the verification section of the QA plan to ensure the project outputs meet the defined acceptance criteria.
• Develop and implement a comprehensive QA strategy that aligns with company policy and project objectives.
• Establish and maintain IT quality standards and metrics.
• Oversee the development and execution of test plans and scripts for software validation.
• Manage both manual and automated testing processes.
• Continuously evaluate and improve QA processes and methodologies.
• Hire, train, and evaluate QA team members.
• Provide leadership and guidance to ensure team cohesion and professional growth.
• Collaborate with IT project managers, developers, and business stakeholders to ensure quality objectives are met.
• Communicate QA progress, risks, and results to senior management.
• Identify potential quality risks in software releases and create risk mitigation strategies.
• Lead the investigation and resolution of quality issues.
• Maintain comprehensive documentation of QA processes and test outcomes.
• Generate regular reports on QA metrics and performance.

Quality Assurance Manager

Manager

• Responsible for all aspects of project performance and provides overall direction to all project activities and personnel
• Formulate and enforce work standards, assigns project schedules, reviews work, supervises project personnel and communicates policies and organizational goals and objectives to all project personnel
• Provide verbal and written skills required at all management levels to maintain complete project control
• Identify risks and implement mitigation strategies to ensure project success
• Ensure all projects adhere to federal regulations, VA policies and cybersecurity standards
• Work with stakeholders, including VA leadership, healthcare providers, and external partners, to define project requirements and objectives
• Provide regular updates to stakeholders on project status, risks, and outcomes
• Act as a liaison between technical teams and non-technical stakeholders, translating business needs into actionable technical solutions
• Lead and mentor IT teams, fostering a culture of collaboration and innovation
• Monitor and evaluate team performance, ensuring accountability and continuous improvement
• Identify skill gaps within the team and arrange for professional development or training
• Ensure high-quality and reliable delivery of IT services to VA facilities and users
• Respond to and resolve IT incidents and outages efficiently
• Implement processes for ongoing improvement of IT service delivery
• Contribute to the design and architecture of IT systems that enhance VA services
• Stay informed about emerging technologies to recommend innovative solutions
• Oversee integration of new systems with existing VA infrastructure
• Establish and monitor key performance indicators (KPIs) to measure project and service delivery success
• Provide detailed reports on project progress, financials, and outcomes to VA leadership

Release/Delivery Manager

Program Manager

• Provides executive Director level management to overall contract operations involving multiple programs and cross functional groups of personnel on multiple projects at multiple locations.
• Operates In Accordance With (IAW) process and best practices including the Software Development Lifecycle (SDLC), Information Technology Infrastructure Library (ITIL).
• Serves as primary customer interface and maintains and manages relationships with all levels of the client organization.
• Is intimately aware of overall program and business area status to include all related projects and the potential impact or risks.
• A program level subject matter expert with unique technical knowledge and ensures quality and performance standards are achieved on all task/delivery orders, project operations and associated risk.
• Plans and organizes the work effort and oversees the execution to include assigning resources, managing personnel, risk management, cost/schedule and overall contract Performance.
• Provide oversight of the service delivery teams and ensure that they fulfill all the contractual requirements specified in the Performance Work Statement, and that all services delivered meet 9th Way Insignia’s high standards of quality.
• Ensure all contractually required deliverables are prepared and undergo quality assurance reviews ahead of a timely submission.
• Coordinates with corporate Program Management Office (PMO) to ensure delivery teams are utilizing the standard processes, forms, templates for internal support requests, deliverables required at the top contract level, Task Order (TO) financial tracking and forecasting, and corporate progress and status reporting.
• Manages all direct labor costs associated with the contact and ensures the incurred costs remain within budget.
• Ensures resources assigned to the contract have the technical abilities to perform the duties and responsibilities of their roles.
• Ensures all program related deliverables such as Reports, Design Documents, Standard Operating Procedures (SOPs), etc., required of the contract are prepared in advance of the contractually specified due dates, to allow enough time for a quality review prior to delivery to the customer.
• Communicates directly with the customer to ensure they are satisfied with the quality of the services the delivery team is providing.
• Routinely prepares reports and delivers status and progress review presentations to corporate leadership.
• Responsible for developing the communications plan and managing it in the execution of the Task Order to ensure all information is disseminated accordingly.
• Identifies internal and external Risk and enters risks and mitigations into both the customer’s and 9th Way Insignia’s Risk and Issues tracking systems.
• Coaches and mentors the junior subordinate Project Managers on the team in the performance of their duties and helps them develop individual career development goals and plans.
• Ensures there are succession plans in place for any Key personnel on the delivery team and identifies cross training opportunities to ensure there is no critical role or capability that is single threaded through one individual contributor.

Backend Engineer

• Produce enterprise and solution architecture views (conceptual to logical to physical) that follow TOGAF conventions
• Assess current posture and recommend a staged roadmap using CISA ZTMM v2.0 pillars and crosscutting capabilities
• Document identity, device, micro segmentation, and policy decision patterns (PDP/PEP, ABAC) and guide them through governance to decision
• Turn use cases into implementation and test plans for cloud and on-prem systems; contribute to test reports and after-action findings
• Build Power BI dashboards and monthly/quarterly scorecards with drilldowns by pillar/capability so leaders can see progress at a glance
• Ensure designs reflect NIST SP 800207 Zero Trust, OMB M2209, TIC 3.0, and relevant federal directives/handbooks
• Support system owners through control selection, inheritance, evidence, and continuous monitoring; account for FedRAMP baselines when cloud services are in play
• Make documents and diagrams of Section 508–conformant and consistent with Federal compliance

Technical Architect

Security Analyst

• Serve as a customer-facing liaison for the Zero Trust Program, building trust with system owners and stakeholders.
• Engage directly with system owners to gather technical and process information.
• Translate Zero Trust requirements into actionable steps tailored to each system’s environment.
• Develop and maintain intake forms, meeting schedules, follow-ups, and progress trackers.
• Ensure that baselines, BGAs, and implementation plans reflect real customer input, not solely tool-driven analysis.
• Support creation of implementation packages by feeding validated customer data into deliverables.

Cybersecurity Analyst

Architect

• Design and document system architecture aligned with business goals and technical requirements.
• Lead development of high-level and detailed architecture diagrams, interface specifications, and integration patterns.
• Guide software development teams in implementing scalable and maintainable systems.
• Ensure architectural solutions meet federal security, accessibility (Section 508), and performance standards.
• Collaborate with stakeholders to gather system requirements and propose optimized solutions.
• Conduct design reviews and recommend improvements across platforms and applications.
• Support DevSecOps integration, data interoperability, and cloud-native architecture planning.
• Monitor system performance and provide recommendations for optimization and modernization.
• Participate in Agile development lifecycle and contribute to technology roadmap planning.

Senior Software and Systems Architect

• Develop and oversee the enterprise test strategy, plan, and schedule for multiple system releases.
• Lead test planning, execution, and reporting activities across functional, integration, regression, and user acceptance testing (UAT).
• Manage defect lifecycle and triage process in coordination with developers and stakeholders.
• Coordinate testing resources, environments, data sets, and tools across multiple test phases.
• Ensure traceability between requirements, test cases, and results.
• Provide oversight and guidance to automated testing efforts including CI/CD pipeline integration.
• Generate test metrics, dashboards, and executive summaries to support decision-making.
• Collaborate closely with VA stakeholders to ensure testing supports compliance with business and technical needs.
• Utilize test management tools such as ALM, JIRA, or Zephyr in a DevSecOps environment.

Test Manager

• Support the implementation and maintenance of cybersecurity controls across project systems.
• Assist in the preparation and submission of documentation to support Authority to Operate (ATO) processes.
• Perform vulnerability assessments and coordinate remediation with technical teams.
• Monitor system compliance with NIST, FISMA, and VA security policies.
• Analyze security event data and report incidents or anomalies to senior staff.
• Assist with Plan of Action and Milestones (POA&M) tracking and resolution.
• Support risk management processes and security audits.
• Collaborate with engineering teams to ensure secure system design and implementation.
• Maintain up-to-date knowledge of federal cybersecurity trends and tools.
• Support the Consolidated Corporate Support Services (CCSS) 2.0 contract for the Department of Veterans Affairs.

• Elicit, define, and document detailed business and functional requirements.
• Facilitate requirement gathering sessions with VA stakeholders and system users.
• Create and maintain use cases, process flows, user stories, and acceptance criteria.
• Translate business needs into system requirements for technical teams.
• Support user acceptance testing (UAT) and validation of delivered solutions.
• Ensure traceability of requirements from inception through implementation.
• Assist with change management and communications regarding system updates.
• Analyze operational data to identify opportunities for process improvement.
• Collaborate in Agile ceremonies, including backlog refinement and sprint planning.

Senior Business Analyst

Project Manager

• Track and report project status, deliverables, milestones, and risks across multiple workstreams
• Maintain project schedules, RAID logs, action item trackers, and stakeholder communications
• Coordinate with project managers and technical leads to gather updates and monitor performance
• Facilitate documentation reviews, version control, and storage in project repositories
• Support meeting coordination, agenda development, and note-taking for recurring team meetings
• Assist with internal and external reporting, dashboard development, and data entry
• Ensure alignment with program governance, compliance standards, and documentation requirements
• Help maintain SharePoint sites, templates, and digital collaboration tools
• Support process improvement initiatives and contribute to operational efficiencies

Project Analyst

Software Engineer

• Design and model data structures to support enterprise financial and administrative systems for the Department of Veterans Affairs
• Ensure scalable, secure, and efficient database architectures aligned with VA operational and modernization goals
• Develop, test, and maintain application features in alignment with technical specifications
• Participate in Agile development teams, including sprint planning and retrospectives
• Collaborate with business analysts and architects to translate requirements into code
• Write clean, scalable, and secure code following industry best practices
• Conduct unit testing and peer code reviews to ensure high-quality software delivery
• Participate in continuous integration and deployment processes
• Document code, APIs, and system configurations for maintainability
• Work with QA teams to support defect resolution and performance tuning
• Follow VA cybersecurity, Section 508, and data protection standards

Developer

• Lead technical implementation efforts across a suite of enterprise applications supporting VA financial and administrative systems.
• Design, develop, test, and maintain high-quality software applications and modules.
• Lead technical design discussions and review software architecture with stakeholders.
• Mentor junior developers and enforce coding standards and best practices.
• Contribute to DevSecOps implementation and CI/CD pipeline integration.
• Develop RESTful APIs and support integration with external systems and platforms.
• Collaborate with business analysts and QA teams to ensure requirement alignment.
• Ensure solutions meet VA cybersecurity and accessibility (Section 508) requirements.
• Troubleshoot and resolve complex software bugs and performance issues.
• Document system design, development processes, and technical specifications.

Senior Developer

Controller

• 9th Way Insignia is a service-disabled, veteran-owned small business delivering cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and AI to government customers
• Oversee all accounting operations including billing, A/R, A/P, GL, cost accounting, revenue recognition, and payroll
• Prepare and present timely, accurate monthly and annual financial statements
• Manage all aspects of monthly close and consolidation
• Lead the transition from outsourced finance functions to a fully in-house team
• Serve as Unanet system SME for accounting functions; oversee integration and optimization
• Ensure compliance with GAAP, FAR, and government contract regulations
• Partner with the Pricer, Finance Operations Lead, and EVP of Human Capital to develop accurate pricing models and labor projections
• Develop and enforce internal controls to maximize protection of company assets and ensure efficiency
• Coordinate external audits and support the annual ISO and 401K audits
• Manage and mentor accounting staff including Staff Accountant and Program Financial Analysts

Corporate Controller

Accountant

• 9th Way Insignia is a service-disabled, veteran-owned small business providing cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and AI to government customers.
• Staff Accountant responsible for day-to-day accounting operations ensuring accuracy, compliance, and timely financial reporting.
• Manage accounts payable and receivable: process vendor invoices, expense reports, vendor payments; generate customer invoices and follow up on overdue balances.
• Perform monthly bank, credit card, and intercompany reconciliations and investigate discrepancies.
• Prepare and record routine and adjusting journal entries and support month-end and year-end close activities.
• Coordinate payroll with HR and payroll provider: gather timesheets, verify hours, reconcile payroll liabilities and benefits.
• Assist with preparation of monthly financial reports and provide variance analysis and ad-hoc analyses.
• Support Unanet time-and-expense administration, project setup, rate updates, and user troubleshooting.
• Document standard operating procedures and recommend process improvements and internal controls.
• Collaborate with Project Finance Analysts and project managers to ensure proper cost coding and budget adherence.

Staff Accountant

Solutions Engineer

• 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence.
• As a Senior Solutions Architect, you will serve as the technical lead across business development, capture, and proposal solutioning activities.
• Lead solution design for complex federal opportunities, ensuring integration of people, processes, and technology.
• Collaborate with business development, capture, and proposal teams to identify customer challenges and translate them into differentiated solutions.
• Guide solutioning workshops, discovery sessions, and technical proposal development.
• Develop architectures spanning cloud, DevSecOps, ServiceNow, cybersecurity, and analytics.
• Stay ahead of technology trends (e.g., Zero Trust, automation, AI/ML, data engineering) and apply them to government use cases.
• Create high-quality artifacts (white papers, demos, proposal sections, presentations, solution graphics).
• Assess internal and partner capabilities, define solution gaps, and shape teaming approaches.
• Mentor junior solution architects and engineers in solution development.

Senior Solutions Architect

Business Operations

• 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions.
• As a Business Operations Coordinator, you will act as a force multiplier for the corporate team. The Business Operations Coordinator will streamline calendars and communications, run the operating cadence (agendas, action items, follow-through), coordinate cross-functional initiatives, and produce crisp executive-level materials that keep our organization moving.
• Manage complex calendars, meeting logistics, and travel for senior staff; anticipate conflicts and priorities.
• Drive the executive operating rhythm: set agendas, capture decisions, publish action logs, and ensure follow-up to closure.
• Prepare briefings, talking points, and executive presentations; distill complex inputs into clear, concise outputs.
• Orchestrate multi-stakeholder projects across Operations, Human Capital, PMO, BD, and Finance; surface risks, owners, and dates.
• Stand up lightweight processes, SOPs, and templates that reduce rework and improve throughput.
• Draft and edit executive correspondence, announcements, and meeting read-outs; maintain version control and distribution lists.
• Build and maintain shared spaces (SharePoint/Teams/Drive) with clean naming, folder structures, and access controls.
• Run high-stakes meetings end-to-end (prep, facilitation support, timing, and capture).
• Serve as a polished front-line point of contact for internal leaders and external partners, exercising discretion at all times.
• Support strategic initiatives and time-bound task forces; create trackers, dashboards, and simple metrics.
• Handle confidential items with judgment; escalate issues promptly and appropriately.

Business Operations Coordinator

• 9th Way Insignia – service-disabled, veteran-owned small business delivering cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, and AI to government customers
• Support solution development for business development and proposal activities
• Assist in researching technologies, drafting technical content, and designing enterprise solutions
• Support solutioning workshops and technical writing for proposals
• Research customer requirements, federal technology trends, and competitive offerings
• Assist senior architects in developing architectures, technical volumes, and solution graphics
• Document processes, workflows, and solution designs for internal and external audiences
• Help integrate solutions across cloud, DevSecOps, cybersecurity, data analytics, and ServiceNow
• Contribute to white papers, capability statements, and presentations
• Build knowledge of federal acquisition processes and solutioning best practices