3stepIT

AI Engineer

• The AI Engineer will be responsible for designing, developing, and deploying AI solutions on cloud platforms.
• Collaborating with cross-functional teams to integrate AI capabilities into existing systems.
• Creating scalable, efficient, and secure AI infrastructure.
• Developing, programming, and training complex AI algorithms.
• Uncovering and pulling data from a variety of sources; creating, developing and testing machine learning models.
• Building and implementing AI applications using embedded code or application program interface (API) calls.
• Mentoring/helping team members in the field of AI.

Business Development Rep

• Identify organizations actively researching IT Asset Disposition (ITAD), data security, and hardware lifecycle solutions using ZoomInfo Intent, LinkedIn Sales Navigator, and other sales intelligence tools.
• Build targeted prospect lists by identifying enterprise decision-makers at Director level and above.
• Maintain a consistent pipeline of qualified target accounts aligned with business priorities.
• Execute structured multi-channel outbound campaigns through phone, email, and LinkedIn using established messaging frameworks.
• Deliver consistent daily outreach activity while maintaining a professional and personalized approach.
• Qualify inbound responses and seamlessly escalate high-potential opportunities to the North America Business Development Leader.
• Build relationships with prospective customers and generate qualified meetings for the commercial team.
• Maintain accurate CRM records with exceptional attention to detail.
• Track prospect activity, engagement, and outreach progress.
• Provide feedback on outreach campaigns, messaging effectiveness, and prospect engagement.
• Collaborate with leadership to continuously improve business development processes and campaign performance.

Business Development Representative

Financial Planning and Analysis

• The Pricing & Financial Modeling Manager leads the development and execution of advanced funding & pricing strategies, financial models, and portfolio valuation tools for technology lifecycle management, leasing programs, and asset recovery services.
• This role is a key strategic partner to commercial, finance, and investment teams, responsible for structuring scalable, capital-efficient, and risk-optimized solutions for enterprise clients, data centers, and public sector organizations.
• This role is responsible for building and maintaining advanced financial models used to evaluate lifecycle economics, residual value optimization, leasing and project finance structures, and portfolio monetization opportunities related to enterprise IT and data center assets.
• The role also includes the preparation and oversight of credit and funding files ensuring robust financial analysis, risk assessment and documentation to support internal approvals, external financing partners and capital deployment decisions.
• The position drives strategic commercial initiatives across technology lifecycle management, and data center lifecycle solutions while helping drive financially sustainable and scalable business growth.
• The Pricing & Financial Modeling Manager works cross-functionally with global stakeholders to support the funding & pricing strategy, investment analysis, asset recovery initiatives, and operational decision-making.
• The role also contributes to continuous improvement efforts by enhancing funding & pricing methodologies, valuation frameworks, and financial reporting capabilities.

Senior Manager – Pricing and Financial Modeling

Operations

• Drive and support the development of services, processes, and system solutions throughout their lifecycle, ensuring successful implementation and long-term effectiveness.
• Identify opportunities to improve services through digitalization, automation, and AI, delivering better efficiency and customer outcomes.
• Partner with cross-functional teams to translate business needs into practical solutions and ensure smooth execution.
• Define, document, and maintain processes, workflows, and service standards to support consistent operations.
• Manage rollout activities, including planning, communication, training, and stakeholder engagement, to ensure successful adoption.
• Analyze performance data and user feedback to identify improvement opportunities and drive measurable business results.
• Promote standardized and scalable ways of working that enhance operational efficiency and support future growth.
• Act as a key link between business and technology teams, ensuring solutions meet both operational and customer needs.

Customer Operations Development Specialist

Recruitment

• Own and deliver end-to-end recruitment for all US-based hiring needs
• Partner with leaders to understand hiring needs and align talent acquisition activities
• Proactively source and build talent pipelines using LinkedIn Recruiter and other channels
• Act as a trusted advisor to hiring managers, guiding decision-making
• Champion diversity and inclusion, supporting a diverse talent pool
• Ensure a high-quality candidate experience from first contact to offer
• Drive improvements in recruitment processes and contribute to employer branding initiatives
• Contribute to the development of global talent acquisition practices

Talent Acquisition Partner

Human Resources

• Coordinate day-to-day HR activities across the employee lifecycle, including onboarding, offboarding, and employee changes
• Prepare and maintain employment documentation (offers, contracts, amendments)
• Maintain accurate employee data in HR systems (HRIS) and ensure data integrity
• Serve as a point of contact for general HR inquiries, escalating as appropriate
• Support benefits administration by coordinating required information with internal teams and external vendors
• Provide basic guidance to employees and managers on HR processes and policies
• Support routine employee relations and performance-related processes, escalating more complex matters as needed
• Assist with employee engagement activities and feedback initiatives
• Support the Regional HR Manager and HR team with day-to-day operations, HR projects, and reporting
• Manage HR helpdesk tickets and ensure timely and accurate responses to employee inquiries
• Support compliance with U.S. and Canadian employment laws and company policies through accurate recordkeeping
• Maintain documentation for audits, reporting, and internal controls
• Assist with coordination of external HR vendors (e.g., benefits, background checks)
• Support onboarding activities to ensure a smooth new hire experience
• Assist with coordination of employee engagement initiatives and local events
• Contribute to a positive and inclusive work environment
• Support recruitment-related activities in partnership with the Talent Acquisition team, contributing to a positive and efficient candidate experience

Human Resources Coordinator

Sales

• Source IT hardware for resale through established enterprise, MSP, broker, and leasing networks
• Negotiate buy-side pricing for servers, networking, storage, components, and end-user devices
• Match inventory with qualified global buyers across enterprise, OEM, broker, and refurbishment channels
• Maximize sales margins through effective sell-side negotiation and long-term relationship management
• Manage and forecast sales pipeline accurately within CRM systems
• Coordinate with logistics, audit, and data sanitization teams to ensure smooth and compliant deal execution
• Handle customer relationships end-to-end, including post-sale support, disputes, and RMAs
• Monitor market pricing, demand trends, and platform developments across technology hardware products