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About the role
Key responsibilities & impact- Coordinate day-to-day HR activities across the employee lifecycle, including onboarding, offboarding, and employee changes
- Prepare and maintain employment documentation (offers, contracts, amendments)
- Maintain accurate employee data in HR systems (HRIS) and ensure data integrity
- Serve as a point of contact for general HR inquiries, escalating as appropriate
- Support benefits administration by coordinating required information with internal teams and external vendors
- Provide basic guidance to employees and managers on HR processes and policies
- Support routine employee relations and performance-related processes, escalating more complex matters as needed
- Assist with employee engagement activities and feedback initiatives
- Support the Regional HR Manager and HR team with day-to-day operations, HR projects, and reporting
- Manage HR helpdesk tickets and ensure timely and accurate responses to employee inquiries
- Support compliance with U.S. and Canadian employment laws and company policies through accurate recordkeeping
- Maintain documentation for audits, reporting, and internal controls
- Assist with coordination of external HR vendors (e.g., benefits, background checks)
- Support onboarding activities to ensure a smooth new hire experience
- Assist with coordination of employee engagement initiatives and local events
- Contribute to a positive and inclusive work environment
- Support recruitment-related activities in partnership with the Talent Acquisition team, contributing to a positive and efficient candidate experience
Requirements
What you’ll need- Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience
- Approx. 3 years of experience in HR coordination, HR operations, or administrative support within HR
- Exposure to employee lifecycle processes (e.g., on-boarding, off-boarding, HR documentation)
- Basic knowledge of employment practices, HR policies, and compliance requirements
- Experience coordinating with external vendors (e.g., benefits, background checks)
- Excellent communication skills with a proactive, hands-on, and service-oriented mindset
- Strong understanding of USCAN labor laws and employment policies
- Ability to support HR processes and compliance-related activities with guidance
- Ability to collaborate across countries while ensuring local HR processes run smoothly
- Strong attention to detail and problem-solving skills to ensure accuracy in HR processes
- Ability to work in a fast-paced, global environment and manage multiple priorities effectively
- Proficiency in HRIS systems and Microsoft Office (Excel, Word, PowerPoint)
Benefits
Comp & perks- Recognition & Rewards – Bonus programs and excellence awards
- Continuous Learning – Development programs, coaching, and workshops
- Wellbeing Focus – Flexible culture, health initiatives, and work-life balance
- Fun & Connection – Team challenges, sports activities, and annual events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR coordinationHR operationsemployee lifecycle processesemployment practicesHR policiescompliance requirementsattention to detailproblem-solving
Soft Skills
communication skillsproactive mindsetservice-oriented mindsetcollaborationability to manage multiple prioritiesability to support HR processes