1-800 CONTACTS

Digital Marketing

• Deliver personalized experiences on web and app storefronts; Lead innovative campaigns that test and optimize targeted messaging across channels, boosting retention, acquisition, and cross-sell growth; Refine customer segmentation within Marketing Automation Platform and analyze performance in Adobe and Tableau; Launch and monitor A/B personalization tests across web and app storefronts; Interpret campaign test performance and translate into key takeaways; Guide timely and accurate execution of projects via Jira; Build and maintain cross-functional relationships with web and app teams to improve personalization

Senior Digital Marketing, Storefront

Marketing

• Increase glasses purchases among contact lens customers
• Convert glasses shoppers into buyers
• Improve retention of glasses customers
• Develop strategies to identify and target contact lens customers who may need glasses and segment our glasses customer base
• Partner with CRM, marketing operations, and creative teams to promote glasses at pivotal moments in the contact lens customer journey
• Engage glasses customers with campaigns featuring new styles and targeted promotions to encourage repeat purchases
• Craft compelling, on-brand messaging for different customer segments and partner with creative teams
• Continuously test and optimize campaigns to enhance messaging, targeting, and personalization
• Track campaign performance, generate reports, and share insights to inform future strategies

Senior Lifecycle Marketing Manager

Backend Engineer

• Develop innovative consumer-facing API’s and services
• Create and maintain consumer facing websites
• Collaborate with Machine Learning engineers to leverage the models they are producing
• Collaborate with iOS engineers so they can leverage the APIs you are producing
• Monitor the performance and problems in production applications
• Contribute to the development and maintenance of code in a collaborative and inclusive environment
• Collaborate and own software architecture decisions
• Work with Engineering Managers and Product Owners to prioritize work within an agile development methodology
• Translate requirements into designs and well-architected code backed by automated tests
• Collaborate with and mentor team members

Senior Full Stack Developer, Python

Sales

• Utilize web analytics and sales data to monitor and optimize traffic, sources, audiences and conversion
• Run continuous experimentation using A/B testing tools, RTBs, offers and persuasive copy
• Manage product presentation on the website including RTBs, language, images, descriptions, and categorization
• Create engaging visuals and compelling copy to highlight key products and promotions
• Map customer journeys and build sales funnels optimized for fast loading times and mobile-first
• Regularly gather and act on user feedback
• Partner with marketing and pricing teams to plan and execute online promotions, discounts, and special offers
• Integrate personalization and targeting capabilities into the website customer experience
• Stay up to date with industry trends, competitor activities, and customer preferences to inform merchandising decisions

Senior Manager, Web Sales and Marketing

• Play a key part in delivering personalized experiences on web and app storefronts.
• Lead innovative campaigns that test and optimize targeted messaging across channels, boosting retention, acquisition, and cross-sell growth.
• Refine customer segmentation within Marketing Automation Platform and analyze performance in tools like Adobe and Tableau to identify insights and guide next steps.
• Launch and monitor A/B personalization tests across web and app storefronts; interpret campaign test performance and translate into key takeaways for the business/next steps; distribute results to teammates and stakeholders.
• Guide timely and accurate execution of projects through creative and development in project management tool (Jira); build and maintain cross-functional relationships with web and app teams.

Senior Digital Marketing Associate

Full-stack Engineer

• Develop and maintain platform services and internal applications using C#, SQL, AWS, and modern web frameworks
• Create and maintain code that seamlessly integrates with 3rd party services
• Build comprehensive automated tests to ensure quality
• Participate actively in collaborative code reviews and pull requests
• Support and contribute to our CI/CD pipeline processes
• Complete projects independently or in a pair while collaborating effectively with the team
• Participate in occasional on-call rotation to support 24/7 production systems
• Work within a Kanban flow in Jira and coordinate priorities with Product Manager

Software Engineer

Customer Success Manager

• Who we are: SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery; owned by KKR, focused on making vision care simpler and more accessible
• Collaborate with copywriters and other designers to design assets for email and other CRM channels — SMS, push notifications, and merchandising opportunities across web and app
• Work directly with CRM marketing partners to translate business strategies into tangible creative assets
• Coordinate creative campaigns with Acquisition, Product (site & app), and Social teams
• Take projects from concept to completion
• Test, learn, and iterate

Graphic Designer, Email & CRM

• SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery, focused on making vision care simpler and more accessible
• Member of the 1-800 Contacts Creative Team responsible for developing and expressing brand identity in marketing materials
• Design campaigns for marketing projects including digital, social media, email, animation and video
• Concept ideation, interpret creative briefs, and execute creative concepts through delivery
• Focus on paid media campaigns in display and social to drive prospects to landing pages with cohesive messaging
• Collaborate closely with copywriters, marketing partners, other marketing designers, and UX designers to implement cohesive campaigns
• Communicate creative ideas in presentations and maintain consistency with brand voice and style guidelines

Marketing Designer

Marketing Operations

• Campaign Development & Execution: Design, implement, and manage multi-channel automated marketing campaigns (email, SMS, social media, etc.) to drive customer engagement, nurture leads, and increase conversions
• Lead Management: Oversee segmentation and nurturing strategies to ensure prospects are moved through the sales funnel efficiently
• Collaboration: Work closely with cross-functional teams, including sales, content, and product marketing, to ensure alignment on messaging, goals, and strategies
• A/B Testing & Optimization: Conduct A/B testing on email templates, landing pages, and campaigns to continuously optimize performance
• Customer Journey Mapping: Create and optimize customer journeys to deliver the right message at the right time, increasing customer satisfaction and lifetime value
• Automation Workflows: Develop and refine lead nurturing workflows that move prospects through the customer journey