Technical Program Manager

• Act as the primary liaison between the organization and the cloud managed services provider
• Orchestrate initiatives across Service, DevOps, SRE, R&D, Security, Compliance, Product Management, FinOps, and Customer Success teams
• Drive incident management processes, change advisory board reviews, capacity planning, and SLA compliance monitoring
• Coordinate security operations, PCI-DSS compliance, vulnerability management, and third-party risk management assessments
• Oversee and report on the end-to-end release lifecycle
• Provide regular executive reporting on platform health, SLA performance, incidents, risks, and program milestones
• Support the expansion of the cloud platform to additional regions and product lines
• Own the planning and execution of service transition activities

Cloud Technical Program Manager

• Own a technology portfolio of workplace and base-building technology initiatives, spanning pilots, phased deployments, and global real estate rollout
• Drive the delivery of integrated workplace experience platforms, including employee‑facing applications that unify services such as desk reservation, amenities, and site access into a single cohesive experience
• Simplify and expedite the adoption of workplace technology that facilitates exceptional business outcomes
• Develop, maintain, and communicate a Real Estate Technology Roadmap covering workplace applications and base-building systems that is updated continuously based on deployment learnings and business alignment
• Sequence initiatives to balance learning, risk, operational readiness, and long-term scalability
• Partner with internal product development teams as an active Customer Zero for workplace and building technologies
• Translate CREWS business needs into clear, implementation-ready technical requirements
• Manage global vendor relationships for real estate software and technology, including vendor intake, evaluation, pilot governance, and lifecycle decisions, in conjunction with cross-functional partners

Real Estate Technology Program Manager

• Drive end-to-end MS/DSP SoC development from architecture freeze through production, including IP selection, design services management, and foundry engagement.
• Build and maintain integrated schedules across internal and external covering architecture definition, IP procurement, RTL design, verification, physical implementation, and tapeout.
• Coordinate resolution of critical open architecture trades on the overall signal chain including hybrid vs. full digital beamforming, SERDES, IF sampling strategy, ADC/DAC analog interface configuration, and element count.
• Track and mitigate technical risks related to power budget, IP maturity (non-silicon-proven DAC), NDA/legal pipelines, and IT/CAD infrastructure readiness.
• Align overall DSP requirements including digital beamforming specifications and analog/digital interface definitions between FEIC, Modem, and system-level teams to ensure coherent operation across the full phased-array signal chain.
• Manage design services partners and IP vendors including SOW execution, milestone reviews, and technical accountability.
• Monitor critical path milestones through tapeout and first silicon bring-up, maintaining schedule confidence through proactive risk management.
• Support power, area, and cost optimization trades in collaboration with design and systems engineering teams.
• Oversee the post-silicon development phases including bring-up, bench-validation, characterization, qualification and production ramp.

Principal Technical Program Manager – DSP/Mixed-Signal ASIC Development

• Own a technology portfolio of workplace and base-building technology initiatives, spanning pilots, phased deployments, and global real estate rollout
• Drive the delivery of integrated workplace experience platforms, including employee‑facing applications that unify services such as desk reservation, amenities, and site access into a single cohesive experience
• Simplify and expedite the adoption of workplace technology that facilitates exceptional business outcomes
• Develop, maintain, and communicate a Real Estate Technology Roadmap covering workplace applications and base-building systems that is updated continuously based on deployment learnings and business alignment
• Sequence initiatives to balance learning, risk, operational readiness, and long-term scalability
• Partner with internal product development teams as an active Customer Zero for workplace and building technologies

• Lead program execution - managing key partner or customer programs ensuring that all internal and external resources execute against the agreed plan
• Lead the program process/framework, as well as lead the Data Analysis/ Reporting dashboard team member
• Support Ford charging programs by identifying, structuring, communicating, and working cross functionally to execute program efficiencies
• Use operational experience and data to close feedback loops between Ford teams(HW/SW/System/App/external vendor/Customer Support/Business verticals to manage milestones on network strategy, site deployment, product introductions and ongoing operations.
• Support necessary cadences with third-party vendors necessary for releasing public charging software
• Support the team's operating rhythm by hosting standing meetings across working teams and leadership levels while managing accountability for follow-up actions.
• Growth mindset to expand program and team to deliver at scale.
• Ability to consider voice of the customer(s) in program development and execution

• Own the master release timeline across all engineering teams, with a particular focus on the POS release cycle.
• Map and track cross-team dependencies; surface conflicts early and drive resolution before they become delays. Facilitate go/no-go checkpoints.
• You can approve a go based on readiness data; all no-go decisions escalate to the CTO and Head of Product.
• Manage the release calendar so teams on different schedules do not collide. Establish and enforce change control: once scope is locked, late changes require formal approval with an impact assessment.
• Define and maintain RACI matrices for release activities across Engineering, QA, Technical Writing, Marketing, and Customer Success.
• Run release readiness reviews that include all involved departments, not just engineering.
• Serve as the single point of accountability for program-level release status visibility across the organization.
• Proactively identify risks to timelines, scope, and quality across all teams.
• Maintain a risk register and drive mitigation plans.
• Escalate to the CTO and Head of Product when cross-team conflicts cannot be resolved at the team level.
• Convert tribal knowledge into documented, repeatable processes: release runbooks, checklists, onboarding guides.
• Define and maintain the release process end-to-end so it is survivable if any individual is unavailable.
• Establish templates for cross-team planning: dependency maps, risk registers, status reports.
• Identify bottlenecks and gaps; propose and implement improvements using retrospective data.
• Design and own the organization-wide status reporting system: template, cadence, format, and a compilation mechanism so the report assembles itself.
• Author program-level status reports directly covering cross-team releases, dependency health, risks, and milestones.
• Partner with engineering leadership to mature delivery practices and introduce tooling that improves velocity and visibility.
• Establish program-level metrics (cycle time, release predictability, dependency-related delays) and use them to drive improvement.

• Manage individual program ownership with excellent communication skills to follow up that the processes remain current, are reviewed/revised accordingly, and are updated and shared, including Asset Life Cycle & Reliability; CapEx development; D&C Closeout, Commissioning, and Asset Data Gathering; and MEP employee comfort systems
• Provide support to the Regional Engineering Manager on existing or escalating MEP troubleshooting and repairs within the area
• Partner with the Regional Engineering Manager and Project Managers on new builds and projects ensuring consistency to standards and GREF Programs
• Partner with area Site Teams in the creation, recommendation, and approval of site-specific engineering programs
• Use data trends to identify potential system problems and proactively work with teams in solutioning/verification including Hot/Cold Calls and SEV1 (Emergency) and SEV2 (Urgent) Reactive Work Orders
• Assist the Site Teams and the Regional Engineering Manager with Corrigo MEP Assets and Preventative Maintenance Programs, validating that Assets are current with applicable JACS coding and PM programs meet equipment requirements for life expectancy and longevity
• Manage warranty program including ensuring all device warranty dates are recorded
• Partner with area SFM's and FM's on obtaining site specific information for Global Engineering, Sustainability, and other requests on low/no cost initiatives to drive and improve customer satisfaction
• Verify MEP standards are programmed and met at site locations while identifying potential design impacts
• Identify value add opportunities and partner with Regional Engineer Manager in development of narrative
• Manage equipment PM schedules
• Partner with other Engineering Program Managers to maintain consistency across the regions with process creation and improvement, high risk work notification, contract SLA and SOW review and updates, and information gathering deliverables
• Set priorities for the team to ensure task completion
• Coordinate work activities with other supervisors based on policies, procedures, and business plan

Engineering Program Manager

• Manages end-to-end programs of moderate to high complexity, spanning multiple teams and functions.
• Develops detailed plans, optimizes workflows, and ensures deliverables align with strategic objectives.
• Proactively identifies, analyzes, and manages program risks, issues, and dependencies, demonstrating good judgment in developing and deploying mitigation strategies.
• Drives consensus and influences without direct authority among cross-functional stakeholders to achieve program objectives.
• Facilitates effective communication between technical and non-technical teams, providing clear program status and communicating challenges to stakeholders.
• Tracks and measures project outcomes, identifying opportunities for continuous improvement and process optimization.
• Removes impediments to enable engineering development and holds team members accountable for deliverables.
• Proactively follow up with team members to ensure on-time delivery of their committed outputs.

Technical Program Manager, E2E Programs

• Partner with business units (Finance, Supply Chain, HR, etc.) to identify 'unmet needs' and translate them into technical AI requirements
• Architect end-to-end AI systems, including data ingestion, model selection (LLMs, SLMs, or Traditional ML), orchestration (RAG, Agentic workflows), and UI integration
• Act as a 'Trusted Advisor' to senior leadership, demystifying AI and providing clear narratives on how AI drives competitive advantage
• Collaborate with Data Scientists and Engineers to ensure the final product aligns with the original business vision and meets performance benchmarks
• Ensure all AI solutions adhere to global security, privacy (GDPR/DPDP), and ethical AI standards

Senior Technical Program Manager

• Own the development and maintenance of integrated program schedule, budget, resource identification, and priority discussions for large NPI programs from conception through product sunset.
• Coordinate deliverables, execution, and Detailed Schedules with Subsystem Program Managers to escalate visibility to critical path activities.
• Provide cross-functional product leadership, working across Sourcing, Manufacturing, Projects, Services, and external parties to ensure that critical product development milestones are achieved.
• Facilitate issue resolution with close connection to the product Systems Engineer and Product Manager, including development of contingency plans and scenario planning.
• Lead communication and escalation of programmatic and technical risks to the program.
• Lead coordination for change management execution to the product bill of materials.
• Assures compliance to engineering processes to maintain a high quality standard of work outputs.

Fleet Systems Technical Program Manager

• Work with Engineering counterparts to define and design solutions and services.
• Collaborate with Engineering and business stakeholders.
• Engage with caregivers and manage the release of solutions.
• Establish identity of solutions/services in the ecosystem.
• Connect with and support the caregiver community.
• Collaborate with business and project teams for success in a fast-paced environment.

Senior Engineering Program Manager

• Drive the engineering roadmap, strategy, and execution of critical cross-functional initiatives
• Define requirements and technical roadmap with engineering, product, and cross-functional teams to launch programs at lightning speed
• Design and improve engineering processes, planning rhythms, and execution frameworks
• Clearly communicate roadmap, progress, and insights to key teams and stakeholders
• Do whatever it takes to ensure engineering teams are operating effectively — unblock them and keep them moving at a rapid pace
• Take ownership of any major blocker to the company's success
• Drive strategic initiatives across the company as needed

• Partner with business and technology leaders to shape program vision, scope, success metrics, and multi-year roadmap.
• Translate strategic goals into a sequenced portfolio of projects and workstreams, with clear sequencing, dependencies, and outcomes.
• Make reaccommodation on program scope, sequencing, and resource allocation within agreed guardrails; negotiate trade-offs directly with senior stakeholders.
• Define and track business value and outcome metrics for the program - not only on-time and on-budget delivery, but adoption, performance, and impact against business goals.
• Establish benefits realization plans and partner with business leaders to measure achievement of expected outcomes following implementation.
• Own program budget planning, forecasting, and accountability in partnership with Finance.
• Maintain an integrated view of the program over time, anticipating future phases and dependencies.
• Orchestrate multiple concurrent workstreams within the program, owning integrated plans, sequencing, and cross-workstream dependencies.
• Directly run the day-to-day project management for workstreams within the program, including intake, planning, requirements gathering, risk and issue tracking, testing, deployment, and handoff to operational teams.
• Oversee the integrated delivery of additional related projects through assigned project managers.
• Facilitate sprint ceremonies (standups, planning, retrospectives) and partner with business analysts and technical leads to refine and prioritize backlogs.
• Identify and mitigate program-level risks; proactively escalate when intervention is needed.
• Maintain accurate program status, reporting, and budget tracking across all workstreams.
• Lead through influence in a matrixed environment, including functionally leading and coordinating cross-functional program teams - project managers, business analysts, engineers, and external vendors.
• Direct the work of external vendors and agency partners on program deliverables.
• Serve as the primary point of contact and trusted advisor for executive sponsors, business partners, and external vendors within the program.
• Lead executive steering committees and governance forums, preparing decision materials and facilitating resolution of strategic issues.
• Coordinate change management, adoption, and communications planning across affected divisions so that new platforms and ways of working land successfully.
• Anticipate and surface organizational impacts of program decisions; build coalitions to address them.
• Communicate program health, progress, decisions, and tradeoffs to audiences ranging from working teams to the Leadership Team.
• Contribute lessons learned, templates, and standards back to the Technology PMO; help mature UUSA's program management practice.
• Apply and refine UUSA's project and program governance, tools, and methodologies at the program level.
• Conduct post-phase reviews to assess what worked, identify root causes when things did not, and improve future delivery.

Senior Technology Program Manager

• Define and manage program timelines and delivery across multiple concurrent workstreams, serving as the primary escalation path for program health, dependencies, and prioritization decisions.
• Define and work within an agile project governance framework, driving team velocity across development and QA in partnership with the product owner.
• Act as "The Navigator," anticipating risks and ensuring the solution progresses deliberately from development through pilot, market entry, and national rollout without losing momentum or direction.
• Operate as the "Air Traffic Controller," managing cross-team dependencies, sequencing priorities and keeping every workstream moving without collision.
• Serve as the "Engine," driving resolution on risks, blockers, and dependencies, and escalating with the right context and urgency to keep the program moving.
• Develop and maintain a working knowledge of the enterprise technology ecosystem spanning hardware and software integrations, middleware, and connected platforms.
• Partner with the product owner, solution architects, engineers, and operations to align on technical strategy, validate approaches, and ensure sequencing decisions reflect both product direction and operational reality.
• Identify process gaps, design solutions, drive cross-team alignment, and ensure successful handoff to operations for training and adoption.
• Build and present executive-level program status decks to internal leadership and franchise stakeholders, adapting communication for technical, operational, and executive audiences.

• Own complex migrations end to end. Lead large-scale infrastructure migrations across teams and domains. This will involve scoping the work, sequencing dependencies, managing risk, and driving them to completion without surprises.
• Drive process across infrastructure. Establish and run the operating rhythms that keep programs healthy: planning cadences, status reporting, decision logs, risk reviews, and escalation paths. Make the process light enough that teams adopt it and rigorous enough that it actually works.
• Help managers build the right structures. Partner with engineering managers and leads to design the team structures, ownership boundaries, and working models a program needs to succeed. Spot gaps in accountability before they become problems.
• Own follow-ups relentlessly. Be the person who tracks every open item, owns the action register, and closes loops. Drive decisions and unblockers to resolution rather than letting them drift.
• Create clarity from ambiguity. Take loosely defined goals and turn them into scoped, sequenced, resourced plans with clear owners and measurable milestones.
• Manage risk and dependencies. Maintain a clear-eyed view of cross-team dependencies and risks; surface them early, drive mitigation, and keep leadership informed with honest, signal-rich updates.
• Communicate up, down, and across. Translate between deeply technical teams and senior leadership. Run effective program reviews and write the kind of crisp status that lets busy people make fast decisions.

Technical Program Manager, Infrastructure

• Lead and Manage a small team of program and project managers
• Drive the execution strategy for multiple complex programs within Fulfillment
• Bridge the gap between Global Fulfillment Executives, Plant Operations, and Core Engineering
• Ensure organization's clarity on investments, status, blockers, and success definitions
• Design feedback loops and governance models for technical initiatives

Principal Technical Program Manager, Fulfillment

• Drive parallel development FEIC chipsets from architecture definition through tapeout, silicon bring-up and production on accelerated & interleaved schedules.
• Build and maintain integrated schedules across multiple design services vendors and partners, tracking inter-variant dependencies and shared design elements.
• Coordinate closure of architecture trades, frequency planning and digital control interface selection.
• Track and mitigate risks related to vendor schedule and pricing divergences, antenna design strategy, band emission compliance, and cross-variant design reuse targets.
• Align FEIC specifications and analog interface definitions to ensure system-level compatibility, including analog I/O pin-map and footprint co-design.
• Manage antenna co-development, ensuring FEIC electrical specs are compatible with antenna integration and that end-product deliverable is aligned across stakeholders.
• Monitor performance, power, and yield targets and drive DFT and final test strategy definition with vendors.
• Coordinate multi-variant mask planning including metal-layer variants to minimize tapeout risk and cost across frequency and feature variants.
• Oversee the post-silicon development phases including bring-up, bench-validation, characterization, qualification and production ramp.

Principal Technical Program Manager – FEIC ASIC Development

• Lead execution of large-scale, cross-functional platform initiatives spanning infrastructure, developer tooling, and release systems
• Partner directly with engineering leadership to translate platform strategy into actionable plans, roadmaps, and measurable outcomes
• Drive clarity across complex, overlapping efforts by defining scope, sequencing, and dependencies
• Go deep on technical trade-offs when needed to unblock teams and accelerate decision-making
• Establish and scale execution frameworks that improve velocity, predictability, and quality across platform teams
• Identify gaps in systems, processes, or resourcing, and build the case for investment and prioritization
• Provide clear, concise updates to leadership, including progress, risks, and critical path dependencies

Staff Technical Program Manager – Platform

• Lead end-to-end delivery of complex, multi-team programs spanning Engineering, Product, and Design, from scoping through launch and operational handoff.
• Define and maintain the planning frameworks, milestone structures, and risk models that enable predictable delivery across your programs -- not just track against plans others set.
• Identify, escalate, and drive resolution of cross-functional dependencies, blockers, and tradeoffs with clear recommendations, not just status updates.
• Partner with Engineering and Product leadership to set and pressure-test roadmap sequencing, resource assumptions, and launch readiness criteria.
• Drive programs through the full product lifecycle, with particular focus on launch readiness, post-launch metric validation, operational handoff to sustaining teams, and ensuring downstream stakeholders -- including Business Development, Customer Success, Grid Operations, and partner-facing functions -- are informed, equipped, and ready to operate before a program is formally closed.
• Develop and share operational practices and retrospective learnings that raise the execution standard across the broader TPM team.
• Serve as a decision-support resource for your stakeholders -- synthesizing technical and schedule complexity into clear options and tradeoffs for leadership.
• Maintain cross-functional situational awareness across interdependent programs, surfacing risks and misalignments before they become escalations.

• Lead and coordinate large-scale programs that advance data strategy for the data warehouse
• Orchestrate end-to-end execution across multiple workstreams
• Collaborate with data engineering, software engineering, business intelligence, and stakeholders to drive programs to predictable outcomes

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