Team Lead

• Lead, manage, coach and mentor the service team in the assigned region
• Manage, coach, mentor and support a team of approximately 16 service technicians
• Conduct customer visits
• Support field technicians with preventive maintenance, repairs, troubleshooting, phone support and upgrades
• Achieve revenue utilization targets and annually defined KPIs
• Ensure the use of relevant Danaher Business System tools for process improvement
• Further develop robust daily management and participate in Kaizen events
• Apply problem-solving processes to implement root-cause and corrective actions
• Promote the service business, employee effectiveness and efficiency, and professional development

Technischer Service-Teamleiter bei Leica Biosystems für Krebsdiagnostikgeräte in Deutschland

Service Team Lead

Technischer Service-Teamleiter bei Leica Biosystems, einem Krebsdiagnostikunternehmen.
Führung von 16 Servicetechnikern sowie Steuerung von Kundenservice, KPIs und Prozessverbesserungen in Deutschland.

• Lead, coach and support a small team of SEA Managers with a focus on feedback, professional growth and high standards.
• Manage a small number of SEA accounts while supporting the wider team with technical guidance and expertise.
• Prioritize, delegate and empower, setting clear ownership and accountability across your team.
• Act as the SEA subject matter expert, developing best practices and frameworks while driving knowledge sharing across the team.
• Own the SEA technology stack and lead the adoption of new tools, platform features and automation opportunities.
• Act as the primary point of contact with Google, Microsoft and other SEA partners.
• Support performance investigations and root cause analysis, providing SEA expertise where needed.
• Collaborate closely with Vertical Managers and stakeholders, ensuring SEA best practices support business objectives and future growth.

SEA Team Lead ensuring high-quality SEA execution and team leadership

SEA Team Lead

SEA Team Lead at We Love X managing a high-performing team and driving operational excellence in SEA execution. Collaborate with stakeholders to align SEA with business objectives and growth strategies.

• Operational leadership and coordination: You are responsible for sales processes for drugstores, grocery retail (LEH) and specialty channels.
• Ownership: You take end-to-end responsibility for process stability and internal alignment between Sales, Supply Chain, Product, Commercial & Ops.
• Forecasting and budget control: At product level, you maintain close coordination with Key Account Managers and relevant teams.
• Interface management: You ensure that projects run smoothly (e.g., displays, new products, promotions, legal approvals, certificates, operational rollouts).
• Sparring & coaching: You establish clear communication and prioritization routines to align the team.
• Process improvement & scalability: You increase structure and precision in individual steps (e.g., display setups, master data/product parameters, workflows) to boost efficiency, reliability and speed.
• Sparring partnership: You work directly with the Director of Sales on vision, further development of the B2B retail setup and the implementation logic for new products and rollouts.

Team Lead for B2B retail operations in the DACH region at Glow25

Team Lead B2B, Retail DACH

Lead B2B retail operations for Glow25 in the DACH market, ensuring process stability and team alignment. Collaborate closely with sales, supply chain, and product teams to drive efficiency.

• Lead and motivate your coaching team with a focus on development, feedback and performance
• Plan and implement instructional support for existing and new trainings; onboard new coaches
• Ensure quality through KPI analysis, regular feedback and documentation of all process workflows
• Identify and implement automation opportunities (e.g., HubSpot Workflows, Skedulo) in coaching and support processes
• Contribute strategically to projects (e.g., optimizing feedback systems, process improvements)
• Collaborate cross-functionally with Training, Delivery, Learning, Customer Success and Client Operations to ensure smooth operations
• Stay close to operational work through documentation and workflow optimization, while your main responsibilities remain strategic management, team leadership and quality assurance.

Team Lead Tutor leading and developing a coaching team

Team Lead Tutor – Instructor

Team Lead Tutor leading a coaching team in delivering data and AI education. Focusing on quality assurance and coaching team performance in a remote setting.

• Fachliche Führung der Kollegen die im Healthcare Bereich Air Freight tätig sind
• Steuerung der Ressourcen: Wer übernimmt welche Aufgaben, Kunden und Verantwortlichkeiten
• Steuerung aller Export –Sendungen inkl. Eskalationsmanagement im Healthcare Bereich
• Hauptansprechpartner für Key Accounts im Healthcare Bereich
• Sicherstellung der SLA‘s für unsere Key Accounts im Healthcare Bereich
• Einhaltung von GDP-,IATA und Qualitätsvorgaben
• Überwachung des Standards im Healthcare Bereich (Carrier, Frachtführer)
• Prozessoptimierung: Steuerung von Qualität, Kosten und Effizienz im Healthcare Bereich
• Pricing RFQ und Adhoc in Zusammenarbeit mit Air Export Team Leader
• Unterstützung bei Prozessen, auch im Air Import Bereich

Team Lead Air Freight Export overseeing healthcare logistics operations in Berlin

Team Lead, Healthcare, Air Freight Export

Team Lead Air Freight Export managing healthcare logistics operations at DSV in Berlin. Ensuring compliance and quality standards in air freight processes for sensitive goods.

• You take end-to-end responsibility for hospital implementations and manage timelines, dependencies, risks and quality standards – including the further development of governance, processes and delivery structures.
• You analyze clinical processes and develop training, change and rollout concepts to sustainably implement our solutions in hospitals.
• You manage key stakeholders on the client side (e.g., executive management, IT, medical leadership) and ensure clear communication as well as professional escalation management.
• You lead and develop our implementation and onboarding team with a focus on performance, quality and scaling.
• You bring an AI-native mindset: you think about processes from the outcome, use AI as a natural work tool, and enable your team to set new implementation standards faster, smarter and more data-driven.
• You ensure close cross-functional alignment with Sales, Integration/IOP, Product, Support and Customer Success – from handover to stabilization.
• You further develop our rollout governance and delivery structures (standards, templates, capacity planning, milestone tracking).
• You coordinate technical interface topics together with Integration/IOP (e.g., APIs, tests, go-lives) as well as tickets and backlogs.

Team Lead overseeing hospital implementation for HealthTech company

Team Lead, Hospital Implementation

Team Lead overseeing hospital implementations in a HealthTech company. Driving AI-driven improvements and managing cross-functional stakeholder communications.

• In the role of Team Lead Process Excellence (m/f/d) you take on a central leadership position and actively shape how epay and cadooz operate.
• You are responsible for Process Excellence, Business Process Management governance and contribute to sustainably increasing efficiency, transparency and measurable business value across the company.
• Together with your team you drive optimizations, automation and the scalable deployment of AI.
• You are the driving force for the meaningful and scalable application of AI in processes and pass on this expertise to the team.
• You act as a strategic sparring partner for management and implement measurable improvements across the entire organization.

Team Lead driving Process Excellence and AI implementation at epay.

Team Lead Process Excellence

Team Lead responsible for Process Excellence and scalable AI implementation at epay. Collaborating with teams to enhance efficiency and transparency in operations.

• Technical and operational leadership of the short-haul/local distribution team
• CoDi pick-up operations including management and further development of staff
• Responsibility for dispatching the short-haul fleet (piece goods & carrier vehicles) and management of external contractors
• Ensuring efficient and seamless processes across the entire short-haul/local transport area
• Strategic and operational collaboration and negotiation with regular transport contractors
• Central point of contact for internal departments and interface management within the freight forwarding/transport organization
• Responsible for procurement of special-purpose vehicles, including price negotiations and cost optimization
• Monitoring service quality, especially for premium services (on-time performance, delivery)
• Ensuring correct and timely preparation of billing
• Active involvement in and management of seasonal and capacity planning
• Responsible for onboarding new customers, including process setup and optimization
• Analysis of KPIs and derivation and implementation of optimization measures

Senior Team Lead CoDi managing logistics processes at DSV in Neutraubling

Senior Team Lead CoDi

Senior Team Lead CoDi at DSV overseeing logistics teams and processes in Neutraubling. Focused on operational excellence and team development in a global transport and logistics company.

Team Lead jobs in Germany

See all jobs on JobTailor