Team Lead, Hospital Implementation

Recare

Team Lead overseeing hospital implementations in a HealthTech company. Driving AI-driven improvements and managing cross-functional stakeholder communications.

Posted 7/9/2026full-timeRemote • 🇩🇪 GermanySeniorWebsite

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

You take end-to-end responsibility for hospital implementations and manage timelines, dependencies, risks and quality standards – including the further development of governance, processes and delivery structures.
You analyze clinical processes and develop training, change and rollout concepts to sustainably implement our solutions in hospitals.
You manage key stakeholders on the client side (e.g., executive management, IT, medical leadership) and ensure clear communication as well as professional escalation management.
You lead and develop our implementation and onboarding team with a focus on performance, quality and scaling.
You bring an AI-native mindset: you think about processes from the outcome, use AI as a natural work tool, and enable your team to set new implementation standards faster, smarter and more data-driven.
You ensure close cross-functional alignment with Sales, Integration/IOP, Product, Support and Customer Success – from handover to stabilization.
You further develop our rollout governance and delivery structures (standards, templates, capacity planning, milestone tracking).
You coordinate technical interface topics together with Integration/IOP (e.g., APIs, tests, go-lives) as well as tickets and backlogs.

Requirements

What you’ll need

You have at least 5 years of experience in implementation, customer delivery or project management – ideally in SaaS, HealthTech or similarly complex environments with multi-stage customer projects.
You have several years of leadership experience and have successfully led, coached and developed teams.
You have experience in healthcare, ideally in the hospital setting, and understand clinical processes and structures.
You have a strong command of project management and confidently manage scope, timelines, risks and escalations.
You are experienced in stakeholder management, e.g., at clinic and C-level, and are comfortable liaising with executive management, IT and medical decision-makers.
You have strong process and methodological skills (standards, templates, quality gates) and work data-driven with tracking and reporting.
You like taking ownership for end-to-end delivery, work in a structured way and can confidently prioritize in complex, parallel projects.
You combine clear communication, assertiveness and team orientation – also in challenging situations and during escalations.
You are willing to be on-site at hospitals regularly and actively get involved in customer workflows (currently approx. 40%, expected to decrease over time).
You have very good German skills (C1/C2) and good English skills, as well as strong written communication.

Benefits

Comp & perks

Flexibility – need to pick up your child from daycare? Like to exercise during lunch? We support you. We are a remote-friendly company offering flexible working hours.
Edenred card – which you can use according to your needs.
Additional day off – to celebrate your birthday with loved ones, you get the day off.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Project ManagementProcess DevelopmentData-Driven Decision MakingQuality StandardsChange ManagementTraining DevelopmentGovernance StructuresRisk ManagementAPI CoordinationMilestone Tracking

Soft Skills

Clear CommunicationTeam OrientationAssertivenessProblem SolvingEscalation Management