System Administrator

• Responsible for installing new software releases and system upgrades.
• Evaluates and installs patches and resolves software-related problems.
• Performs system backups and recovery.
• Maintains data files and monitors system configuration to ensure data integrity.
• Arranges and administers security measures to restrict unauthorized use of data systems and databases.
• Coordinates any security investigations and executes preventative measures.
• Analyzes and resolves problems associated with operating systems.
• Detects, diagnoses, and reports related problems.

Systems Administrator I – Hybrid

• Image, configure, and upgrade servers with Linux operating systems
• Configure and manage multiple root slots hosting varied operating system images
• Provide design guidance and operational support for virtualized lab infrastructure
• Provide design guidance for lab storage solutions
• Provide guidance for hardware and software installation and configuration
• Collaborate with AI benchmarking, R&D, and performance engineering teams
• Design lab layouts, networks, and operational policies
• Prioritize and coordinate lab work activities
• Make recommendations on lab resource usage
• Oversee and support lab transitions
• Install, configure, and support job scheduling and resource management tools
• Serve as a technical mentor to junior system administrators and lab staff
• Communicate lab successes, risks, failures, and issues to management

HPC AI Linux Systems Administrator

• Own internal IT operations end to end
• Administer Okta across our full tool stack — managing SSO, SCIM provisioning, and app integrations
• Onboard and offboard users across both Okta and non-Okta applications
• Add and deactivate tools in Okta as our stack evolves
• Manage and track access for vendors and contractors, ensuring appropriate permissions are granted and revoked promptly
• Own the new hire IT onboarding experience — from laptop setup to tool access on day one
• Manage device enrollment, configuration, and compliance through Iru
• Maintain hardware inventory and manage device lifecycle
• Serve as the point of contact for IT tool vendors
• Identify integration requirements for new tools and manage their setup and deprecation
• Maintain documentation on our tool stack, access policies, and vendor relationships
• Partner with our Systems Team to support SOC 2 compliance efforts
• Help implement and manage our future compliance platform, such as Vanta
• Ensure IT processes around access, onboarding, and offboarding meet audit requirements

IT Systems Administrator

• Partner across the organization to identify, evaluate, and resolve issues related to the client computing environment and endpoint technology solutions
• Own the successful delivery of operational initiatives that improve the security, reliability, and compliance of the endpoint environment while maintaining an excellent end-user experience
• Manage the Endpoint Engineering support queue, including prioritization, triage, and driving timely resolution of incidents and requests
• Act as a point of escalation for the Service Desk and Desk Side teams, performing trend analysis and resolving complex or recurring technical issues
• Develop, refine, and maintain operational metrics, key risk indicators (KRIs), and reporting related to endpoint health, compliance, and performance
• Assist and mentor teammates through knowledge sharing, documentation, and hands-on guidance
• Partner closely with Security teams to ensure Endpoint Engineering risk issues are tracked, remediated, and resolved within defined SLAs.

Senior Systems Administrator

• Provide first-level technical support and troubleshooting for end users, including hardware, software, and network issues
• Assist with system provisioning, user account management, and access control in accordance with security policies
• Monitor system performance and maintain system health and security
• Document incidents, service requests, and resolutions accurately in the ticketing system
• Collaborate with senior system administrators and cybersecurity teams to escalate and resolve complex issues
• Participate in on-the-job training, self-study, and mentorship programs to develop technical and security skills and keep them current
• Communicate clearly and professionally with users, management, and team members to ensure timely issue resolution
• Adhere to all security protocols and compliance requirements relevant to classified environments

Service Desk System Administrator – Associate or Experienced

• Support government accounts and provide advanced system administration
• Handle lab operations support for hardware, network, and software environments
• Contribute to continuous improvement of lab processes and policies
• Mentor junior staff and support lab expansions and transitions

HPC AI Systems Administrator

• Analyzing, designing, implementing, administering, and maintaining IT infrastructure computer systems, including virtual systems, servers, storage, and backups.
• Assisting other teams, including Network, Security, Enterprise Applications, and Data Engineering.
• Participating in the technological selection of future hardware and software to upgrade the existing IT infrastructure.

• Support and management of global Windows 2019/2022 forests and domains, including DNS, Active Directory (AD), Organizational Units (OU), Group Policy Objects (GPO), and account management
• Work with global locations on deployment of global manufacturing domains and ensure proper domain operations
• Understand existing Windows 2019/2022 domain environments to support system and device migrations from existing domains to new domains
• Perform cross-domain migrations
• Utilize patch management, SIEM, and system monitoring tools such as WSUS, CrowdStrike, and SolarWinds
• Participate in deployment, maintenance, and management of backup and recovery procedures and processes for Windows devices
• Ensure maximum system uptime in alignment with negotiated internal operations agreements
• Participate in drafting implementation plans
• Execute implementation plans
• Generate records to satisfy project management and change control requirements
• Participate in Self-Assessment Template (ASAT) IT compliance testing
• Draft procedures and work instructions in support of compliance goals
• Work with team members to rationalize and reduce locally performed compliance activities in favor of centralized compliance activities
• Travel as required to support global domain deployments, migrations, and support (limited)

IT System Administrator

• Support the company’s day-to-day IT operations, CRM administration, user onboarding, and technical maintenance of the company’s WordPress websites and related web infrastructure.
• Act as the internal IT point of contact for WordPress websites and related web infrastructure.
• Support WordPress administration, including users, permissions, access, plugins, themes, and basic configuration.
• Coordinate with external website developers, hosting providers, and maintenance vendors.
• Support website-related technical needs, including hosting, DNS, SSL, domains, backups, staging, uptime, security, and deployment coordination.
• Assist with basic website troubleshooting, light HTML/CSS edits, integrations, forms, APIs, and third-party tools.
• Maintain website documentation, access records, vendor contacts, and technical processes.
• Help ensure website updates, fixes, and vendor work are properly tested, tracked, and documented.
• Support daily IT operations for franchise partners and HQ staff.
• Assist with onboarding, offboarding, user accounts, access changes, MFA, and permission reviews.
• Provide internal helpdesk support, troubleshooting, and escalation management.
• Support Google Workspace and other SaaS platform administration.
• Maintain IT asset records, system inventories, SOPs, access lists, and internal documentation.

• Develops and maintains systems, tools and networks in support of pSemi's enterprise environment
• Manage the network infrastructure including switches, routers and firewalls
• Maintain the latest firmware revisions and security patches in support of the pSemi enterprise network which spans the globe
• Design, implement, and maintain a geographically distributed network, including LAN, WAN, Wi-Fi and SDWAN
• Analyze and evaluate networks, identify issues and provide solutions to ensure networks are performing optimally
• Manage, monitor and troubleshoot a complex network environment
• Design, implement and troubleshoot network performance issues and the security infrastructure
• Communicate technical information to other technical team members and to those who may not have knowledge of network terminology
• Manage several projects simultaneously from design to implementation
• Work closely with the software vendors to resolve issues and drive new features and infrastructures

Senior Systems Administrator, Network

• Maintains smooth operation of multi-user computer systems, including coordination with network administrators
• Interacts with users and evaluates vendor products
• Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery
• Develops and monitors policies and standards for allocation related to the use of computing resources
• Ancillary duties may include setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing system wide software and allocating mass storage space

Senior Systems Administrator – Systems Administrator 4

• Works under general and routine direction
• Uses discretion in identifying and resolving complex problems
• Has minor supervision and oversight responsibilities of junior level employees
• Applies methodical approach to problem definition and resolution

SharePoint System Administrator

• design, implement, troubleshoot, secure, and maintain dedicated Program Information Technology Infrastructure
• ensure Information Technology infrastructure solutions meet program requirements and schedules
• oversee system design, integration, hardware and software installation, configuration and disposition of servers and workstations
• provide technical solutions to a wide range of difficult problems
• contribute to the completion of specific programs and projects
• represent the organization by providing solutions to difficult technical issues

Windows and Linux System Administrator – Mid-Level/Senior

• Own Modern Access: Lead the end-to-end management of our Zero Trust (ZTNA) platform.
• Unblock & Partner with Stakeholders: Act as a strategic bridge between IT and our Engineering and Product teams.
• Advanced Debugging & Troubleshooting: Serve as the final escalation point for complex connectivity puzzles.
• Scale through Automation: Use scripting and Infrastructure as Code to manage global configurations.
• Master the Endpoint: Own the management and security posture of a global, hybrid fleet.
• Vulnerability Ownership: Design the remediation plan when a vulnerability is identified.
• Identity & SaaS Leadership: Manage our core productivity stack.
• Helping Hands: Provide IT service desk support as needed.
• Security Minded: Ensure a strong security posture across systems.
• AI Champion: Promote the use of approved AI solutions across our tech stack.

Staff IT Systems Administrator

• Expertly manage and deploy enterprise-grade Windows server systems, ensuring robust performance and reliability in high-demand environments.
• Oversee and optimize virtual server environments and infrastructure operations to maximize efficiency and scalability.
• Implement rigorous system hardening measures and continuous monitoring to maintain optimal security posture and compliance with industry standards.
• Apply critical security updates and remediate system vulnerabilities promptly, safeguarding infrastructure against evolving threats.
• Provide comprehensive support for remote access solutions such as Citrix and Windows Terminal Server, ensuring secure and seamless connectivity for distributed teams.
• Install, operate, and maintain high-performance server hardware and storage solutions, reinforcing a stable and resilient IT foundation.

Windows System Administrator

• Own and evolve the technology infrastructure that keeps Aero running — corporate cybersecurity, identity, device fleet, SaaS administration, and internal technical support.
• Administer Google Workspace as our core identity platform — user lifecycle, SSO, context-aware access, and audit logging.
• Implement and manage device trust policies and conditional access rules.
• Detect, investigate, and mitigate security events (phishing, account compromise, unauthorized device access), including coordinating company-wide communications with leadership.
• Evaluate and operate security tooling: VPN, firewalls, antispam, and anti-malware.
• Manage the full device lifecycle for MacBooks, iPads, iPhones, Windows machines, and peripherals: procurement, configuration, deployment, repair/replacement, and decommissioning.
• Operate Apple device management (Apple Business Manager, MDM profiles and scripts, managed Apple IDs); publish applications and updates to device groups.
• Administer core business platforms including Slack, Asana, and Metabase enterprise subscriptions.
• Evaluate third-party integrations and API access; review NDAs and access-level requirements for external agencies and vendors.
• Partner with Finance to track software spend, analyze trends by department, and build the annual software budget.
• Own user provisioning and deprovisioning across Google Workspace and all SaaS platforms.
• Serve as the primary point of contact for internal tech support via Slack, email, or the ticket system: account access, password resets, email configuration, and app connectivity.
• Design and maintain office network and security infrastructure: architecture, equipment procurement, configuration, and updates.
• Create and maintain documentation that accelerates onboarding and resolves common issues.

• Provide engineering solutions for various and unique problem sets and customers in a government software hosting facility.
• Deploy and maintain physical and virtual hardware infrastructure, to include virtual machines and containers.
• Perform routine maintenance and configuration changes to various physical and virtual hosts.
• Installation, configuration and troubleshooting of hardware and software issues on servers, workstations, and IT equipment.
• Maintain system backups and disaster recovery plans.
• Manage user accounts and permissions.
• Deploy and maintain software applications.
• Troubleshoot technical issues.
• Maintain documentation to include knowledge base, incident response actions, system configurations, and other information related to system administration.
• Provide technical support to customers, ranging from resolving technical issues to providing guidance and best-practices.
• Secure information systems and applications to current DoD guidance.
• Maintain configuration and security posture of information systems through continuous monitoring and routine security events/reporting.
• Participate in project planning using Agile methodology.
• Provide networking support to on-premises infrastructure.
• Understanding and familiarity of Linux operating system and virtual networking.

Systems Administrator

• provide support for enterprise-level Linux-based systems
• assist with installation, configuration, testing, and management of operating systems, hardware, and software
• participate in information security, systems analysis, planning, monitoring, and system documentation activities
• assist in installing, upgrading, patching, managing, and monitoring Linux systems, mostly RHEL
• assist in configuring, managing, upgrading, and patching RedHat Satellite servers and package repositories
• provide end-users and application users with support through incident management
• learn and assist in performing compliance audits on production systems during the patch cycle
• leverage SolarWinds Orion and Splunk for real-time monitoring and alerting
• assist in setting up IDM, Ansible, baseline OS image and location, Multi Factor Authentication (MFA)
• learn and assist in addressing vulnerabilities identified through compliance scans
• learn and assist in ensuring Critical Infrastructure Protection (CIP) compliance for air-gapped servers
• provide legacy support for older applications on older versions of RHEL
• assist in certificate management and deployment for services on responsible systems
• update Federal Information Security Act (FISMA) information for compliance

Linux Systems Administrator I

• Oversee JWICS operations for all Wing and subordinate unit SCIFs
• Manage Site-wide JWICS Command, Control, Communications, Computers, and Intelligence (C4I)
• Perform computer and server maintenance for JWICS
• Ensure timely completion of security patching
• Liaise with users to resolve network issues
• Conduct investigative administration for malware and unauthorized software
• Respond to critical incidents within designated timeframes
• Assist in the creation of SSO documents and reports

Senior Cyber Analyst, Sysadmin

• Design, implement, and maintain enterprise Linux infrastructure across on-premises data centers and cloud environments
• Review and analyze process and system specifications to ensure delivery requirements are met across hybrid Linux environments
• Architect and manage containerized infrastructure using Docker and container orchestration platforms
• Design and implement cloud infrastructure solutions on AWS and Azure
• Recommend enhancements and updates to Linux operating systems, system software products, Docker containers, and cloud infrastructure components
• Ensure the Company's Reliability, Availability, and Serviceability (RAS) metrics are sustained
• Document test plans and create/revise Bash, Python, or other scripting languages for automation
• Implement and update monitoring tools for Linux systems, containerized applications, and cloud resources
• Monitor operating system and cloud infrastructure performance to achieve optimum performance levels
• Mentor and supervise junior staff in project-level tasks, Linux administration best practices, Docker containerization, and cloud operations

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