Senior CRM System Administrator

SchoolMint

Senior CRM System Administrator managing HubSpot and Salesforce for K-12 Enrollment Solutions. Collaborating with teams to optimize CRM performance and reporting metrics.

Posted 6/22/2026full-timeRemote • California • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Manage, configure, and maintain CRM platforms (HubSpot and Salesforce).
Implement workflows, custom fields, integrations, and data hygiene processes.
Collaborate with Sales, Marketing, and Customer Success teams to optimize CRM usability and performance.
Oversee system infrastructure related to CRM and other business software tools.
Monitor performance and ensure system reliability and security.
Track and report key SaaS metrics such as MRR, ARR, CAC, LTV, churn, and customer engagement.
Develop dashboards and regular reports to provide visibility into performance and growth.
Partner with Finance and Executive teams to align metrics and reporting with business goals.
Provide training and documentation to end-users as needed.

Requirements

What you’ll need

Bachelor’s degree in Accounting, Computer Science, or a related field.
3–5 years of experience in system administration, with a focus on CRM platforms.
Strong background in CRM backend configuration, automation, and integration for Salesforce and HubSpot.
Strong understanding of CRM data structures and reporting tools.
Experience with SaaS business models and associated KPIs/metrics.
Familiarity with system integrations, APIs, and automation tools.
Proven experience in end-to-end system migration projects.
Certifications in Salesforce.
Strong analytical and problem-solving abilities.
Excellent communication and collaboration skills.
Detail-oriented with a passion for process improvement.
Hard-working, independent, and able to thrive in a fast-paced environment.

Benefits

Comp & perks

Comprehensive Health Benefits: Medical, Dental, Vision, Employee Paid Life Insurance, and Disability Insurance.
Paid Time Off Benefits: PTO, Sick Days, Floating Holidays, Volunteer Day, and Winter Recess.
401(K): Including employer contribution after a 90-day waiting period.
Professional Development: Educational Assistance Program, industry conference access, and internal training resources.
Inclusive Culture: Work in a no-jerks-allowed environment where teamwork and creativity are central to our success.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRM managementbackend configurationautomationintegrationdata hygienereporting toolssystem migrationSaaS metricsAPIsdashboard development

Soft Skills

analytical skillsproblem-solvingcommunicationcollaborationdetail-orientedprocess improvementindependenceadaptabilitytime managementteamwork

Certifications

Salesforce certification