IT Systems Administrator

Substack

IT Systems Administrator managing internal IT operations at Substack. Responsible for IT onboarding, vendor management, and SOC 2 compliance.

Posted 6/4/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 - $160,000 per yearWebsite

Tech Stack

Tools & technologies

Jamf

About the role

Key responsibilities & impact

Own internal IT operations end to end
Administer Okta across our full tool stack — managing SSO, SCIM provisioning, and app integrations
Onboard and offboard users across both Okta and non-Okta applications
Add and deactivate tools in Okta as our stack evolves
Manage and track access for vendors and contractors, ensuring appropriate permissions are granted and revoked promptly
Own the new hire IT onboarding experience — from laptop setup to tool access on day one
Manage device enrollment, configuration, and compliance through Iru
Maintain hardware inventory and manage device lifecycle
Serve as the point of contact for IT tool vendors
Identify integration requirements for new tools and manage their setup and deprecation
Maintain documentation on our tool stack, access policies, and vendor relationships
Partner with our Systems Team to support SOC 2 compliance efforts
Help implement and manage our future compliance platform, such as Vanta
Ensure IT processes around access, onboarding, and offboarding meet audit requirements

Requirements

What you’ll need

3–5 years of experience in a corporate IT or systems administration role, ideally at a tech company
Hands-on Okta experience — you've set up SSO integrations and managed provisioning, not just administered existing configs
Experience with an Apple-focused MDM — Iru/Kandji, Jamf, or similar
Familiarity with SOC 2 requirements and ideally experience working in or toward a SOC 2 environment
Experience with compliance platforms like Vanta or Drata is a plus
Strong communicator who can work cross-functionally with operations, engineering, and external vendors
Organized and process-oriented — you document what you build and build for repeatability.

Benefits

Comp & perks

Substack’s compensation package includes a market-competitive salary
equity for all full-time roles
exceptional benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

OktaSSO integrationsSCIM provisioningdevice enrollmentdevice configurationhardware inventory managementcompliance managementaudit requirementsMDMdocumentation

Soft Skills

strong communicatorcross-functional collaborationorganizational skillsprocess-orientedattention to detail