Service Desk System Administrator – Associate or Experienced

Boeing

Service Desk System Administrator providing critical first-line support and system administration for classified programs at Boeing. Leveraging Windows System Administration experience and active security clearance.

Posted 6/3/2026full-timeCalifornia, Florida • 🇺🇸 United StatesJuniorMid-Level💰 $78,200 - $112,700 per yearWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Provide first-level technical support and troubleshooting for end users, including hardware, software, and network issues
Assist with system provisioning, user account management, and access control in accordance with security policies
Monitor system performance and maintain system health and security
Document incidents, service requests, and resolutions accurately in the ticketing system
Collaborate with senior system administrators and cybersecurity teams to escalate and resolve complex issues
Participate in on-the-job training, self-study, and mentorship programs to develop technical and security skills and keep them current
Communicate clearly and professionally with users, management, and team members to ensure timely issue resolution
Adhere to all security protocols and compliance requirements relevant to classified environments

Requirements

What you’ll need

Active Top Secret U.S. Security Clearance (U.S. Citizenship Required)
1+ years of related experience for level 2, 3+ for level 3
Windows System Administration experience
Experience supporting classified networks preferred
Familiarity with common IT support tools such as ticketing systems, remote desktop, and diagnostic utilities (e.g. Jira Service Desk)
Knowledge of Active Directory, user account provisioning, and group policy management
Basic scripting or automation skills (e.g., PowerShell, Bash)
Certifications such as CompTIA Security+, Network+, or CISSP preferred
Associate’s or bachelor’s degree in computer science, information technology, cybersecurity, or related

Benefits

Comp & perks

Health insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Paid time off and unpaid time away from work

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Windows System AdministrationActive Directoryuser account provisioninggroup policy managementscriptingautomationPowerShellBash

Soft Skills

technical supporttroubleshootingcommunicationcollaborationdocumentation

Certifications

CompTIA Security+Network+CISSP