Student Advisor

• Provides educational advising, career/life planning, assistance with student registration processes, and support services to first generation, and/or low income, and/or students with disabilities in compliance with the TRIO SSS Grant
• Reports to the appropriate Associate Dean of the Glenwood and Spring Valley campuses
• Provides one-on-one student advising, as well as coordinates various tasks in support of campus level student services
• Participates in academic advising, retention, and recruitment activities as well as assistance with tracking and reporting activities
• Assists students with problem-solving and goal identification; analyzes situations and determines required actions
• Communicates professionally and collaboratively with a diverse group of students, faculty, staff and community partners; keeps detailed and accurate manual and or electronic records
• Assists with promoting the vision and mission of Colorado Mountain College
• Works as a member of the campus team, responding to the evolving demographic, technological and community needs, and providing leadership and support in the development of new and enhanced student success programs

Student Support Services Coordinator – Academic Advisor II

• Oversees a caseload of students assigned to as the primary point of contact with the school
• Monitors student participation and works to contact students who do not attend;
• Using the GO Outreach Box to identify SS struggles;
• Using Guided Outreach, or GO Box, ensures a Strong Start at the school and identifies students showing signs of academic decline as determined by course grades, log-ins, course activity and missing assignments, and initiates appropriate student support interventions;
• Arranges support conferences as needed to address performance concerns;
• Assists students in creating plans to Student Support plans;
• Oversees the onboarding process for assigned students;
• Moderates homeroom activities and facilitates Social Emotional Learning programs;
• Provides a reactive response to students who reach out for support;
• Provides proactive outreach to students identified at risk using GO Outreach Box;
• Provides ongoing re-registration support;
• Serves as a liaison between the student, Learning Coach and teachers to ensure that all school personnel understand how to contact and communicate with the student in a manner that builds ties between the student and the school;
• Provides outreach, training, and support to families who respond to Students First Check In surveys as it relates to family engagement to enhance the sense of community and belonging;
• Provides individualized attention and support to students and Learning Coaches identified for training gaps or requested networking within the school community;
• Serves as a point of contact for all non-instructional issues after placement, ensuring students have all necessary equipment and know both how and when to access their courses;
• Initiates meaningful contact by phone with students and their Learning Coach;
• Participates in the live online orientation sessions;
• Oversees weekly office hours/help sessions to support new families through the Strong Start process;
• Serves as a liaison between students and/or Learning Coaches and teachers and/or administration;
• Identifies school programs, resources, assistance to help each family make the most of what the schools have to offer;
• Increases professional knowledge and skills by attending required staff meetings; participating in school and K12 sponsored Professional Development and seeking other professional learning opportunities.

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Student Support Services Coordinator – Academic Advisor II

Student Support Advisor