Student Advisor

Bertelsmann SE & Co. KGaA

Student Advisor role focuses on academic support for Alliant University degree or certificate students. Engaging in outreach, advising, and providing student services to enhance student success.

Posted 7/31/2026full-timeRemote • California • 🇺🇸 United StatesEntry Level💰 $50,000 - $54,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in academic advising and student services, ensuring student success through effective communication, problem resolution, and customer service. Proficient in utilizing CRM software and Microsoft Office Suite to support student progression and administrative functions.

Highest-signal resume keywords

Bachelor’s DegreeMaster’s Degree in College Student Personnel ServicesAcademic AdvisingCustomer Service SkillsProficient in Microsoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Excellent CommunicationSensitivity to Cultural DiversityTact and DiscretionProfessionalism

Tools & Technologies

Campus Nexxus StudentSalesforceStarfishCRM Software

Industry Keywords

Post-Secondary InstitutionStudent OutreachCourse RegistrationDegree AuditsTuition PaymentsFinancial Aid Assistance

About the role

Key responsibilities & impact

Work to ensure the academic student success of Alliant’s student population enrolled in Alliant degree or certificate programs
Perform a variety of academic advising and student service functions, including student outreach, course registration, degree audits, tuition payments and financial aid assistance
Monitor the progression of students from admission to commencement
Ensure open lines of communication with campus departments to proactively resolve student issues and provide exceptional customer service
Handle sensitive information necessitating considerable use of tact, discretion and judgment; and must exhibit a high level of professionalism

Requirements

What you’ll need

Bachelor’s Degree from an accredited four-year college or university
Master’s Degree in College Student Personnel services preferred
Two (2) years of professional experience in a post-secondary institution preferred
Proficient computer skills, in particular with Microsoft Office Suite, Campus Nexxus Student, Salesforce/Starfish or other CRM software
Excellent customer-service skills, including sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse background

Benefits

Comp & perks

Medical/Prescription
Dental
Vision
Health Care & Dependent Care Flexible Spending Accounts
Voluntary Life and AD&D
Voluntary Benefit Plans: Accident, Critical Illness, or Hospital Indemnity Insurance
Legal Plan
Transportation Spending Account
Employee Tuition Waiver