Solutions Engineer

• Lead the Solution Cycle – Collaborate closely with account executives, product specialists, and partners to drive the technical aspects of the sales cycle from discovery to close.
• Understand Institutional Needs – Engage with education institutions to deeply understand their unique challenges and strategic goals, mapping them to Salesforce’s solutions.
• Position Salesforce as a Strategic Partner – Clearly articulate how Salesforce platform and products, including but not limited to Agentforce for Education, align to institutional initiatives.
• Apply Industry and Technical Expertise – Translate education business processes into impactful technology solutions, differentiating Salesforce capabilities to both technical and non-technical stakeholders.
• Support RFP and Proposal Processes – Lead the technical response to RFPs and RFIs, ensuring alignment with institutional priorities and clearly demonstrating Salesforce’s value.
• Collaborate Across Teams – Work effectively with account teams, solution specialists, professional services, and Salesforce partners to align Salesforce solutions with institutional needs.
• Stay Ahead of Industry Trends – Continuously build expertise in education challenges and technology trends, incorporating insights into solution recommendations.
• Achieve Performance Goals – Meet quarterly and annual objectives related to customer engagement, solution development, and revenue contribution (NNAOV).
• Invest in Professional Growth – Participate in training, certifications, and mentorship programs to continuously enhance expertise and effectiveness in the role.
• Drive Consumption & Value Realisation - Support consumption and activation efforts — including account QBRs, health checks, and technical workshops — to drive product adoption, NCR, and reduce attrition risk.
• Consumption Estimation & Use Case Scoping - Partner with account teams to define and document use cases, estimate credit consumption, and build consumption plans that set customers up for successful adoption of AI and Data products.

Solution Engineer – Higher Education

• Support system integration activities, including mapping and transformation of data between SAP TM and other enterprise systems
• Own SAP TM system configuration, end-to-end transportation processes, and related procedures
• Troubleshoot and resolve SAP TM system issues, identifying root causes and implementing corrective actions
• Document SAP TM configurations, selection and planning profiles, batch jobs, and ensure documentation is up to date and well maintained
• Ensure SAP TM environments across ECC and S/4HANA remain synchronized and consistent over time
• Perform integrated quality assurance testing for transportation planning and management scenarios
• Ensure test scripts are adequate and complete to cover all transportation scenarios for successful end-to-end testing before deployment to production
• Lead an active role in low-level design, testing, and implementation phases of projects, collaborating closely with the business transportation team
• Write functional and technical specifications for new developments and system enhancements
• Analyze transportation-related data and develop logical business application solutions in collaboration with IT and user teams
• Review SAP TM system customizations and replace with standard solutions wherever feasible
• Comply with the Systems Development Life Cycle (SDLC) methodology and governance standards.

SAP Transportation Management Solution Engineer

• Responsible for multiple tasks within requirements, verification, and interfaces for the Sentinel program
• Performing tasks dealing with interface definition, requirement decomposition, compliance tracking, verification planning and verification execution

Human System Integration Engineer – T03/T04

• Support our sales team for integration buildouts that support our largest and most critical deals.
• Serve as the go-to expert for API and ERP/ecommerce/marketplace system integrations, including NetSuite, Temu, Macy’s, and others.
• Act as a technical escalation point for large or at-risk deals and integration projects.
• Mentor junior Solutions Architects and establish internal best practices and reusable patterns and documentation for integration design.
• Interface directly with customers to collect user requirements and system documentation.
• Evaluate and improve the processes around scoping, documenting, and delivering integration projects.
• Coordinate with executive-level stakeholders internally and externally to ensure alignment on integration priorities.
• Support high-stakes merchants, developers, and partners on integrations projects that are built by them.
• Other duties/responsibilities as necessary.

Lead Solutions Architect

• Lead the strategic vision and technical roadmap for AI initiatives across Banner Health's enterprise
• Collaborate with technology executives and clinical leaders to identify transformative AI opportunities
• Design scalable architecture frameworks that balance innovation with security and compliance
• Mentor cross-functional teams on AI best practices
• Evaluate emerging technologies like generative AI and machine learning models
• Establish governance frameworks for responsible AI deployment
• Translate complex technical concepts into compelling business cases

Technical Solution Architect II

• Develop and grow client base by marketing talent solutions services
• Conduct in-person and virtual meetings with C-level executives and key decision makers
• Select well-matched candidates to fulfill client job orders
• Maintain on-going contact with client companies and contract professionals
• Resolve customer service issues to maintain high customer satisfaction
• Meet and exceed weekly business development goals

Client Solutions Manager, Technology

• Act as a technical Subject Matter Expert (SME) for DLP and CASB products for customers and colleagues.
• Act as a mentor for analysts and other junior resources.
• Lead solution troubleshooting, upgrades, patching, and break/fix scenarios in customer environments.
• Collaborate with Program Analysts (PA) and other SSE’s to develop, configure, and tune policies/rules for customers’ systems.
• Ensure optimal system configuration and server tuning to future-proof growing customer environments.
• Escalate complex problems via a defined escalation path to product vendors and internal resources.
• Utilize internal CRM for problem tracking and project development; inspect change requests for accuracy.
• Assist the team in meeting all customer Service Level Objectives (SLOs).
• Maintain awareness of industry trends, security news, and best practices.
• Participate in on-call rotations after hours and on weekends, serving as a point of escalation as necessary.
• Provide flexibility with schedule to cover job requirements.
• Perform other duties as assigned.

Security Solution Engineer I – Information Protection

• Determine appropriate architecture, design, and services for cloud migrations and new applications
• Execute technical feasibility assessments and develop proposals for moving identified workloads to AWS, Azure, and Google Cloud
• Assess application and workload characteristics to define migration approaches, including rehost, replatform, refactor, or replace
• Develop and maintain migration runbooks, documentation, reusable tooling, policy, and process documentation to improve consistency, compliance, and operational efficiency
• Support migration execution for selected applications, components, and supporting infrastructure
• Implement cloud-native infrastructure, deployment, and operational patterns that support secure, repeatable, and efficient migrations
• Collaborate with architects, engineers, product teams, security, operations, customers, and other stakeholders to resolve issues, remove blockers, and align on migration decisions
• Support compliance assessments and ensure application design aligns with cloud architecture standards and operational requirements
• Support cloud onboarding, application readiness, and post-migration stabilization efforts
• Contribute to cloud onboarding, migration, and adoption improvements by identifying opportunities for automation, optimization, and technical debt reduction

Senior Cloud Solution Architect

• Lead architecture design for cloud, data, AI, and security solutions delivered through partners and resellers.
• Develop repeatable solution frameworks and reference architectures aligned to Arrow and Microsoft priorities.
• Support partner enablement, including technical workshops, architecture guidance, and co-selling motions.
• Engage with customers, partners, and internal sales teams to shape complex opportunities and drive deals forward.
• Collaborate with hyperscaler teams (Microsoft/AWS) on co-sell opportunities, incentives, and GTM alignment.
• Drive adoption of Azure, Fabric, AI/Copilot, and security solutions across the partner ecosystem.
• Provide executive-level advisory to customers on cloud strategy, modernization, and innovation.
• Act as a trusted advisor to key partners, helping them build and scale cloud solution practices.
• Enable partners on Azure architecture , CSP models and managed services delivery.
• Support partner differentiation through solution packaging, IP development, and vertical use cases.
• Participate in joint account planning and pipeline acceleration activities.
• Partner with sales leadership to shape deals and influence technical win strategies.
• Contribute to proposals, RFPs, and solution designs that align with customer outcomes.
• Accelerate pipeline through architecture validation, demos, and technical storytelling.
• Drive revenue influenced through solution design and partner engagement.

Cloud Solution Architect

• Serve as the senior technical point of contact for partners integrating with NinjaTrader APIs, providing expert guidance on authentication, endpoints, data models, and architectural best practices
• Partner directly with external engineering teams to debug complex integration issues, conduct code reviews of their implementations, and accelerate time-to-production
• Collaborate closely with Technical Account Managers to deliver a seamless partner experience, translating business requirements into technical solutions and providing real-time support during critical integration milestones
• Diagnose and resolve complex API issues spanning WebSocket connections, REST endpoints, and real-time data feeds, often under time pressure with high-value partners
• Own the quality standard for API support, establishing best practices for troubleshooting, documentation, and partner communication that the broader team can follow
• Build and enhance internal tools, scripts, and diagnostic utilities that improve support efficiency and enable faster issue resolution
• Drive continuous platform improvement by synthesizing partner feedback into actionable recommendations for Product and Engineering, influencing the API roadmap
• Mentor junior team members on technical troubleshooting, partner communication, and maintaining composure in high-stakes situations
• Develop deep expertise in NinjaTrader's evaluation platform, trading systems, and API architecture to provide authoritative technical leadership

Senior Solutions Engineer, Evaluation Services

• Ownership of technical strategy across complex regional accounts, proving value and fit, identifying new use cases, and growing customers over time.
• Run thorough discovery across technical and business stakeholders, surfacing objectives, constraints, and success criteria to drive strategic account planning, identifying must-win accounts and adapting strategy as conditions shift.
• Build and deliver tailored demos and sandbox environments that connect product capabilities to prospect problems, with clear success criteria, exit gates, and multi-stakeholder coordination.
• Recommend reference architectures across regulated and commercial IT environments, addressing security, compliance, performance and scalability concerns while resolving technical objections and partnering with Services on SOW inputs.
• Articulate Vasion's differentiators versus alternatives and provide AEs, partners, and the broader SE team with reusable assets, competitive positioning, and technical selling skills.
• Mentor and develop team members on competitive positioning, discovery, and demo craft. Raise the technical bar across the team.
• Surface field insights that sharpen Product, Engineering, Marketing, Services, and CS and feed Sales and partners with reusable assets, expansion opportunities, and strategic partnerships.

Senior Solutions Engineer

• Ownership of technical strategy across high-impact solution domains, driving systemic wins, scaling enablement, and converting field intelligence into product and practice improvements.
• Lead technical discovery across technical and business stakeholders, surfacing objectives, constraints, and success criteria to drive strategic account planning, identifying must-win accounts and adapting strategy as conditions shift.
• Build and deliver tailored demos and sandbox environments that connect product capabilities to prospect problems, with clear success criteria, exit gates, and multi-stakeholder coordination across complex federal scenarios.
• Recommend reference architectures across general IT, classified, and IL4 to IL6 environments, addressing security, compliance, performance, and scalability concerns while resolving technical objections and partnering with Services on SOW inputs. Provide technical foresight to identify and mitigate potential blockers in the POC. Contribute to the internal technical standards that scale across the business.
• Articulate Vasion's differentiators versus alternatives and provide AEs, partners, and the broader SE team with reusable assets, competitive positioning, and technical selling skills.
• Mentor and develop team members on competitive positioning, discovery, and demo craft. Raise the technical bar across the team.
• Surface field insights that sharpen Product, Engineering, Marketing, Services, and CS and feed Sales and partners with reusable assets, expansion opportunities, and strategic partnerships.

Staff Solutions Engineer

• Understanding the client’s needs, demonstrating the product and solution capabilities, scoping services, designing, and proposing delivery options, addressing any objections, and writing contracts and developing proposal options
• Developing and maintaining relationships with both the Armanino technology sales team and our software partner sellers at Sage to collaborate on sales initiatives
• Manage key aspects of sales for new business opportunities from demonstrations and scoping through proposal writing and contract negotiations
• Continuously build and maintain a robust pipeline and opportunities
• Actively participate in marketing initiatives to generate leads including webinars, tradeshows, industry events, etc.
• Participate in the domain technical and business discussions relative to project solution and direction
• Ensure that proposed solutions and business processes are aligned with organizational goals and objectives

Presales Solution Architect – Sage Intacct

• Lead customer demonstrations using internal environments and external tools and present technical collateral to customers.
• Assist Sales and Alliance teams in the business development phase to identify opportunities and understand a customer’s current system state.
• Maintain expertise in market segments including Social Services (SNAP, Medicaid/CHIP, TANF), Child Support, and Unemployment Insurance.
• Maintain knowledge of competitors' products, including their strengths, weaknesses, and how they promote their solutions.
• Maintain a deep understanding of product features, functions, inputs/outputs, and supported platforms like API, Batch, and Applicant Portals.
• Work closely with customers, Sales, and Product teams to define solutions that address the missions of government agencies.
• Provide technical feasibility assessments for new products to meet customer demand and requirements.
• Serve as the liaison between proposal teams, product engineering, and post-sales implementation teams.
• Maintain professional relationship with customers and ensures successful adoption of products.
• Identify gaps in offerings related to client requirements and work with product teams to develop plans to close those gaps.
• Serve as the Subject Matter Expert (SME) for RFQs, RFIs, and RFPs, helping define win themes and discriminators, and producing technical responses.

Government Solutions Consultant

• Support the full sales cycle, partnering with Account Executives through solution positioning, demonstrations, and deal closure.
• Act as a trusted advisor to higher education institutions, helping them reimagine creative, teaching, learning, and document workflows using Adobe solutions.
• Deliver compelling, hands‑on demonstrations of Adobe Creative Cloud and Document Cloud, tailored to academic, IT, and executive decision makers.
• Provide sales teams with technical pre-sales assistance and direction on business and technical requirements.
• Collaborate cross‑functionally with Sales, Customer Success, Marketing, and Product partners to ensure continuity from pre‑sales through post‑sales adoption.
• Translate customer needs into scalable solution architectures and recommended workflows across creative and document use cases.
• Participate in customer workshops, executive briefings, roadshows, Adobe events and industry conferences to drive thought leadership in higher education.

Senior Education Solutions Consultant

• Provides input into overall direction, development and integration of warehouse control systems, warehouse automation (AS/RS), and automated guided vehicles.
• Focuses on strategic initiatives and plans; is proactive, anticipatory, and driving in nature to provide significant value to divisions/functions.
• Plays a lead role in enabling the business to achieve their objectives through the effective use of technology and continuous improvement.
• Work with business leadership to document a clear vision of a business opportunities and how they support the business plan.
• Works with the Campus/Divisions to understand business strategy and define system requirements.
• Ensures sound integration of processes for assigned systems across FQ.
• Serves as Subject Matter Expert for assigned systems in the areas of: Integration, Warehouse Control Systems, Material Handling Equipment, AS/RS, and Automated-Guided Vehicle integration to Business Systems (SAP, SAP-EWM)
• Ensures relevant Automation systems data is available in First Quality Analytics platform.
• Leads the delivery of assigned Automation Systems projects on time, within budget and meeting business requirements.
• Ensures adherence to IT enterprise architecture principles and guidelines.
• Ensures all assigned solutions are designed, built, and deployed to meet or exceed application performance and maintainability requirements thus enabling scalability and continuous updates from software vendors.
• Stays current on emerging Automation Solution technologies.

Solution Engineer – IT Automation

• Own the end-to-end technical implementation for strategic clients, from initial data ingestion to complex group configurations in the Syndio platform.
• Use advanced AI prompt engineering to navigate product exceptions and architect creative solutions for unique client edge cases that 'out of the box' features don't yet cover.
• Ensure the platform isn't just 'live'; it’s embedded. You will design configurations that make Syndio an indispensable part of a client’s daily HR and compensation workflow.
• Work with modern integration tools and help migrate existing clients to our new, high-scale Implementation Platform.
• Provide direct feedback to the Core Engineering and Product Teams and in some cases directly build the core product to help shape.

Senior Forward Deployed Engineering Solutions Consultant

• Establish the complete vendor relationship and determine requirements and best practices for doing business in the assigned area.
• Identify laboratory decision makers and use effective approaches to facilitate engagement.
• Communicate effectively via phone, virtual meeting, and email in a compliant manner.
• Collaborate with Senior Strategic Solutions Managers, sales teams, and cross-functional partners.
• Ensure high-quality service delivery in a customer-focused manner.
• Respond promptly to customer inquiries and opportunities.
• Serve as a subject matter expert in hospital administration and laboratory operations.
• Maintain strong attention to detail and effective organizational skills, including Salesforce tracking.
• Meet and exceed assigned deliverables, goals, and initiatives.
• Maintain ongoing communication with leadership regarding progress and challenges.
• Maintain core knowledge of Caris offerings, competitive landscape, and industry issues.
• Maintain company assets including laptop and iPhone.
• Submit all paperwork, business plans, reports, and expenses accurately and on time.
• Perform ancillary projects or other related duties as assigned.
• Maintain HIPAA and compliance guidelines at all times.

Operational Solutions Manager

• Lead the development of technical solutions for federal, state, and local RFPs, RFQs, and white papers.
• Work closely with Client Solutions Managers, Proposal Managers and Writers, and Subject Matter Experts to craft solutions aligned with customer challenges, mission needs, and contract requirements.
• Architect secure, scalable, and cost-effective solutions that integrate Nava’s capabilities.
• Ensure all solutions comply with government security, accessibility, and interoperability requirements (FedRAMP, FISMA, Section 508).
• Balance compliance, feasibility, and innovation to develop winning technical approaches.
• Author and refine technical sections for proposals, including solution narratives, architecture diagrams, staffing approaches, and cost justifications.
• Develop technical white papers, concept papers, and capability statements to support capture efforts.
• Leverage AI/LLMs and automation tools to streamline technical writing while ensuring quality and compliance.
• Participate in color team reviews to refine solution approaches and strengthen proposal responses.
• In collaboration with Technical Writer(s), maintain a repository of reusable technical content to improve future proposal efficiency.
• Collaborate with business development and delivery teams to shape Nava’s go-to-market strategy and identify emerging technical needs in the government IT space.
• When appropriate, engage with government clients, partners, and subcontractors to align solutions with contract objectives and teaming arrangements.
• Represent Nava’s technical capabilities in pre-solicitation engagements, industry days, and client meetings.
• Support oral presentations and solution demonstrations for competitive procurements.
• Stay up to date on emerging technologies, AI advancements, cybersecurity best practices, and government IT trends.
• Evaluate new tools and methodologies to enhance solutioning efficiency, compliance, and innovation.
• Contribute to internal knowledge-sharing initiatives and help refine Nava’s technical solutioning playbook.

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