Lead Solutions Architect

ShipBob, Inc.

Lead Solutions Architect driving strategy and execution of complex integrations at ShipBob. Mentoring team members and improving internal processes for the fulfillment platform.

Posted 5/28/2026full-timeRemote • Alabama, Arizona, California, Colorado, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin • 🇺🇸 United StatesSenior💰 $146,291 - $185,000 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Support our sales team for integration buildouts that support our largest and most critical deals.
Serve as the go-to expert for API and ERP/ecommerce/marketplace system integrations, including NetSuite, Temu, Macy’s, and others.
Act as a technical escalation point for large or at-risk deals and integration projects.
Mentor junior Solutions Architects and establish internal best practices and reusable patterns and documentation for integration design.
Interface directly with customers to collect user requirements and system documentation.
Evaluate and improve the processes around scoping, documenting, and delivering integration projects.
Coordinate with executive-level stakeholders internally and externally to ensure alignment on integration priorities.
Support high-stakes merchants, developers, and partners on integrations projects that are built by them.
Other duties/responsibilities as necessary.

Requirements

What you’ll need

6+ years of experience in roles that demand both customer interaction and technical prowess (e.g. Solutions, Sales Engineering, technical account management).
6+ years of experience with integration development, APIs or IPaaS systems.
Strong track record of delivering complex API integrations in ecommerce, logistics, or SaaS environments.
Demonstrated experience leading cross-functional technical initiatives and mentoring or managing others.
Deep understanding of RESTful API design and ERP/Ecommerce platform architecture (e.g. NetSuite, Shopify, BigCommerce)
Excellent written and verbal communication skills demonstrated through a track record of clearly and concisely conveying information and ideas to all levels of the organization.
Familiarity with integration platforms (e.g. Workato, Celigo, Boomi, Paragon).
Familiarity with the 3PL/logistics space is a strong plus.

Benefits

Comp & perks

Medical, Dental, Vision & Basic Life Insurance
Paid Maternity/Parental Leave Program
Paid Holidays & Flexible Time Off Program
Paid Sick Leave
Wellness Days (1 day/quarter)
401K Match
Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)

ATS Keywords

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Hard Skills & Tools

API developmentintegration developmentRESTful API designERP architectureecommerce architectureIPaaS systemscross-functional technical initiativesmentoringdocumentationscoping

Soft Skills

customer interactioncommunicationleadershipproblem-solvingcollaborationmentoringorganizational skillstechnical escalationalignmentprocess improvement