Solutions Architect I

ShipBob, Inc.

Solutions Architect I at ShipBob managing integrations for large ecommerce merchants. Collaborating with sales and partnerships teams to ensure integration success with leading ecommerce technologies.

Posted 7/2/2026full-timeRemote • Alabama, Arizona, California, Colorado, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Support our sales team for custom integration build outs for large merchants.
Researching upstream APIs and systems, and building ERDs (entity relationship diagrams), including field mapping.
Build RFPs (request for proposal) for custom work needed for customers to send to SI partners.
Work hand-in-hand with the partnerships team across new general-purpose integrations, collect feedback, and translate it back to developers for roll out across our existing and future customer base.
Interface directly with customers to collect user requirements and system documentation.
Project managing integrations alongside our SI partners, including keeping internal stakeholders well informed.
Leverage resources available - SI (systems integrator) partners, internal ShipBob engineers, technical support, and sales engineering - to get projects done on time and on budget.
Ensure quality recommendations on architecture by building intimacy with upstream systems (e.g. Netsuite) and ShipBob’s API.
Other duties/responsibilities as necessary.

Requirements

What you’ll need

3+ years experience in roles that demand both customer interaction and technical prowess (e.g. Solutions, Sales Engineering, technical account management).
3+ years experience with integration development, APIs or IPaaS systems.
An established track record of driving cross-functional organizational alignment across groups such as Engineering, Sales, Marketing, Operations and Support.
Outstanding analytical and decision making skills that provide structure to complex and ambiguous situations.
Excellent written and verbal communication skills demonstrated through a track record of clearly and concisely conveying information and ideas to all levels of the organization.
Ecommerce experience and shipping/logistics experience is a plus.

Benefits

Comp & perks

Medical, Dental, Vision & Basic Life Insurance
Paid Maternity/Parental Leave Program
Paid Holidays & Flexible Time Off Program
Paid Sick Leave
Wellness Days (1 day/quarter)
401K Match
Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)

ATS Keywords

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Hard Skills & Tools

Entity Relationship DiagramsField MappingRFP DevelopmentUpstream API ResearchIntegration DevelopmentIPaaS Systems

Soft Skills

Analytical SkillsDecision MakingWritten CommunicationVerbal Communication