Solutions Engineer

• Lead end-to-end enterprise implementations, from discovery to post-go-live
• Align cross-functional teams and manage project delivery, risks, and change
• Conduct operational audits to identify workflow gaps and automation opportunities
• Design scalable, configurable solutions using Tennr’s platform and APIs
• Reimagine processes with automation best practices, not just replicate legacy systems
• Collaborate with Product, Engineering, and Sales to shape solutions and delivery scope
• Maintain documentation, enable knowledge transfer, and improve internal delivery tools
• Support sales strategy, mentor junior team members, and influence product roadmap

Enterprise Solutions Engineer

• Own the AI First architecture for JSSI's software delivery lifecycle, rolling out spec-driven delivery models and bringing AI agents into day-to-day engineering across teams, working toward a target of 100% of all code being generated by AI.
• Lead integration and adoption of AI tools, agents, agent skills, and services across specification, development, review, testing, documentation, and release, driving both technical connection and day-to-day uptake by engineering teams.
• Build and maintain AI frameworks enabling scalable fine-tuning and prompt engineering pipelines, inference, experiment tracking, observability, and model governance.
• Architect multi-agent systems (orchestration, reasoning, planning, autonomous task execution) on layered, distributed architectures (queues, caching, APIs, database schemas) operated by teams of coding agents.
• Translate Agile artifacts (epics, user stories, acceptance criteria) and product inputs into structured, agent-ready specifications that coding agents implement.
• Set technical standards for API design and interoperability, along with the guardrails, evaluation frameworks, and agent behavior boundaries that ensure responsible, predictable AI deployment.
• Design, build, and evaluate MCP servers that expose JSSI enterprise systems as model-ready tools, and define criteria for assessing third-party MCP integrations for security, reliability, and production readiness.
• Design, build, and maintain agent-based automation that coordinates LLMs, tools, APIs, and enterprise data (Salesforce, email, BI tools, data lakes) into cohesive, production-grade workflows.
• Establish patterns for agent reliability, observability, fallback behavior, and lifecycle management in production.
• Develop enterprise-grade internal and external applications and services (dashboards, microservices) that operationalize and extend automation initiatives.
• Create and refine AI prompts, then monitor, troubleshoot, and optimize automations for accuracy, performance, and business value.
• Build trusted relationships with cross-functional stakeholders, develop deep business insights and understanding, and translate them into a prioritized pipeline of high-impact, value-added opportunities.
• Support infrastructure teams in building CI/CD pipeline automation, security scanning, and policy-enforcement agents, providing reusable patterns and ongoing architectural support so they can extend and maintain it.
• Operate on the front line of AI delivery, building enterprise-class products firsthand and treating rapid experimentation as an operational-excellence discipline, deploying and learning in tight cycles toward a future state of deploying to production many times per day.
• Partner with engineering teams and leadership to shape engineering-practice standards, governance, and metrics that improve speed, quality, consistency, and business impact.
• In a fast-moving AI landscape, partner with Engineering, Product, and Executive leadership to refine processes, define metrics that quantify impact, scale proven workflows into repeatable delivery models, and manage dependencies and technical risk across concurrent efforts.
• Guide and mentor AI Engineers and AI Verification Architects through technical leadership and influence rather than direct people management, fostering a calm, supportive, and solution-oriented culture.
• Recognize the growing importance of citizen developers to the business, and provide the guidance, partnership, best practices, and insight that help their teams succeed.
• Ensure responsible AI practices: fairness, explainability, model monitoring, ethics, and regulatory alignment.

AI Solution Architect

• Own the health of Heidi's strategic enterprise accounts (BILH, Franciscan, and others), including building and maintaining account health dashboards.
• Respond to session-loss and integration incidents against a sub-2-hour initial response target, and help define realistic SLAs across incident severities.
• Identify recurring failure patterns and drive the architectural improvements that fix root causes — not repeated surface-level patches.
• Build systems that live inside clinical workflows: shape how Heidi integrates with the EHRs that run American healthcare, so integrations feel native rather than bolted on.
• Turn clinical and billing complexity — payer constraints, compliance requirements, health-system-specific rules — into systems that absorb that complexity so clinicians never see it.
• Write clean, testable, observable code for workflows that clinicians, operators, and downstream systems depend on.
• Own outcomes, not just code: care whether what you build actually reduces churn risk and improves account health, not just whether it technically works.
• Ship agentic workflow functionality — AI-assisted extraction, reconciliation, and drafting — with human review, auditability, and clear controls.
• Partner closely with the GTM and Enterprise account teams during US business hours, since our largest customers depend on real-time coverage rather than a 24-hour turnaround.
• Operate independently while looping in the NA Regional Integration TL on roadmap, prioritization, and cross-initiative dependencies.

Senior Integrations Engineer

• Join sales calls as the technical lead—running product deep-dives, whiteboarding architectures, and fielding detailed questions from prospects' engineers, architects, and technical decision-makers.
• Translate customer requirements into a clear picture of how M0's application, distribution, and issuance layers fit their stack, and translate M0's capabilities into the customer's language.
• Own technical discovery, demos, and proofs-of-concept, and scope integration work with the customer to move deals toward close.
• Exercise judgment on escalation—surfacing roadmap and product-fit questions to Product, and handing off implementation, scoping, and technical blockers to Integrations Engineering with clean, complete context.
• Handle technical objections and security, compliance, and architecture questions, and lead responses to RFPs and RFIs.
• Act as the feedback loop from the field to Product, bringing back patterns, gaps, and competitive signals that shape the roadmap.

Solutions Architect

• Craft standardized to customized consulting engagement proposals for the implementation of the CorityOne EHS+ Platform.
• Understand the customers’ needs and training requirements and help create a strong commitment to delivering the solution effectively.
• Foster a strong partnership with Cority professional services and partner organizations to create profitable implementation projects.
• Help customers understand change management and the vision for successfully deploying the solution.
• Work with Product and Services team to help create more optimized and turn key delivery for key products.
• Utilize expert knowledge of subject matter and software offerings to guide customers through a complex sales process to solutions that solve their real-world problems.
• Gather customer requirements to produce implementation strategies, cost estimates, and streamline the sales to services transition.
• Facilitate workshops with prospects and customers to help with alignment of stakeholders, identify where modern software eliminates manual work and connects with other enterprise tools, prioritize needs to plan a successful sometimes multi-phase project and access customers EHS+ technology maturity and advise them on their next best step.
• Develop business cases using tangible and intangible benefit statements and calculating a return on investment to justify the project.
• Analyze project outcomes to improve the estimation processes over time.
• Work closely with the Sales, Solution Engineering, Product, and Professional Services Teams to promote successful sales strategies, increase efficiency, and facilitate the development of package offerings.
• Support various sales engagements simultaneously at various stages of their process.
• Maintain a strong knowledge base of product roadmaps and their impact on existing customers and new opportunities.
• Stay familiar with changing industry and regulatory requirements.
• Collaborate with the services team to clarify project scope with customers during project escalations.

Solutions Consultant

• Own the 0→1: define the product vision, strategy, and roadmap for the Employer vertical, from first customer conversations through first shipped products and early revenue.
• Be the connective tissue across Turquoise's employer subject-matter experts, translating deep employer and broker knowledge into a concrete product plan—supported by dedicated solutions engineering and flexible engineering resourcing.
• Develop and defend your own point of view on employer ecosystem dynamics—plan design, self-insurance, incentives, steerage, care navigation, and direct contracting—and use it to make sharp prioritization calls.
• Relentlessly drive early-stage concepts through iteration, execution, and enhancement, validating with real employer and broker customers and making the calls that move the vertical forward under uncertainty.
• Turn Turquoise's pricing and contract data assets into products that solve concrete employer and broker problems.
• Facilitate airtight coordination across disciplines within Turquoise—Engineering, Design, GTM, and Solutions—and across key external stakeholders including benefits leaders, brokers, consultants, and TPAs.
• Be the customer's voice: build direct relationships with employer benefits teams and their advisors and bring their reality back into the roadmap.
• Continuously hone industry and subject matter expertise, staying ahead of market trends and regulatory developments (e.g., CAA transparency and fiduciary obligations) so Turquoise anticipates the tailwinds and headwinds in the employer space.

Founding Product Manager, Employer Solutions

• Support the development and execution of ultra-pure water (UPW), wastewater treatment, water reuse, and related utility systems for semiconductor and advanced manufacturing facilities.
• Provide technical leadership during project planning, system integration, commissioning, startup, troubleshooting, and operational optimization activities.
• Develop and implement semiconductor-focused standards, commissioning documentation, and execution methodologies to improve project consistency and delivery effectiveness.
• Collaborate with engineering, operations, construction, and end-user teams to ensure systems are designed for operational efficiency, maintainability, reliability, safety, and long-term scalability.
• Evaluate facility and utility layouts to recommend improvements that enhance operational access, maintenance strategies, constructability, and overall system performance.
• Serve as a technical resource for semiconductor manufacturing requirements, helping internal teams understand industry expectations, design philosophies, operational drivers, and critical utility performance requirements.
• Support factory and utility startup activities, including system turnover, operational readiness, functional testing, performance verification, and ramp support.
• Assist in identifying technology gaps, execution risks, and process improvement opportunities associated with semiconductor water and wastewater systems.
• Participate in the development of technical training materials and educational sessions for both internal personnel and external customers.
• Interface with clients, equipment suppliers, integrators, and project stakeholders to align technical requirements, operational objectives, and project execution strategies.
• Contribute to lessons learned, best practices, and continuous improvement initiatives to strengthen Aquatech’s long-term microelectronics capabilities.

Microelectronics Systems Integration Engineer

• Install, upgrade and troubleshoot the Avaya Aura suite of products, including Communication Manager (CM), Application Enablement Services (AES), System Manager (SMGR), Session Manager (SM), Session Border Controller (Client), AADS, and Messaging.
• Perform assessments of existing customer systems and provide feedback on migrations or upgrade level of effort.
• Integrate Avaya Aura with Call Center solutions, as needed.
• Configure SIP circuits between Aura and SBCs such as AudioCodes.
• Support Microsoft Teams Calling using Direct Routing.
• Oversee Carrier Voice Network Management and third-party connectivity.
• Perform infrastructure patching and maintenance activities to ensure a secure and stable telephony environment.
• Configure E911 as required for compliance with FCC rules.
• Collaborate with the managed services team to support complex customer issues and P1 tickets.

Implementation Engineer – Unified Communications, Contact Center Solutions

• Deliver migration services to meet 11:11 Systems’ integrations strategy to customers.
• Provide feedback to leadership as necessary to ensure that escalated tickets are prioritized and triaged as appropriate.
• Triage incoming requests for 11:11 Systems’ migration strategy and plan out technical requirements with the team.
• Act as a technical lead for the Cloud Integration team to resolve customer migration / integration problems.
• Escalate and work alongside teams within 11:11 Systems, e.g. Operations, Infrastructure, Development etc.
• Practice extreme ownership of project ticket(s) within area of responsibility.
• Follow 11:11 Systems’ best practices for service management.
• Deliver superior customer service while maintaining professional relationships.
• Own ticket escalations and ensure that it is followed on a consistent basis.
• Ensure that migration-related incidents and problems are mitigated.
• Collaborate with vendors for support needs.
• Ensure all escalated customer tickets are addressed and escalated to vendor support as needed in a timely manner.
• Enhance team efficiency by accepting ownership of new and different requests; exploring opportunities to add value to job accomplishments.
• Work supportively with colleagues, operating consistent with 11:11’s Code of Business Ethics and Company Values.
• Responsibly receive, transmit, and handle all company data and information per Company data handling agreements, work procedures, and policies.
• Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements.
• All other duties as assigned.

Lead Cloud Integrations Engineer

• Provide advanced support for KNAPP software products to 2nd Level Support Teams such as LOEs and Service Desk to maintain stable warehouse operations and guide complex incident handling.
• Analyze logs and system behavior to support root-cause analysis, identify recurring issues, and recommend strategic improvements.
• Analyze customer requirements and technical specifications for software changes and enhancements.
• Design, plan and implement software changes, including configurations, customizations and bug fixes.
• Coordinate software implementations effectively with on-site resources, service desk team, customers, and internal support teams.
• Perform and coordinate quality assurance to ensure functionality, performance and system stability.
• Create, coordinate, prepare and execute changes (RfCs) in alignment with established processes and quality standards.
• Maintain accurate documentation, including technical specifications, test results and implementation changes.
• Communicate effectively with customers to clarify requirements, provide updates and ensure satisfaction.
• Collaborate closely with software development, project teams, service desk and service delivery team.
• Train new KNAPP Software Engineers and customers on relevant software functionality, implementation standards, troubleshooting practices and operational best practices.

Software Implementation Engineer

• Develop and Deliver Superior Offerings to International and Commercial Clients
• Work with the executive team to develop compelling and innovative technical solutions that solve client problems, positioning Orbis product and service offerings (Catalyst, Pulse, Discovery) to build programs and deliver better outcomes for client missions
• Serve as the principal technical strategist for Orbis international and commercial portfolio: identify opportunities, assess technical feasibility, shape solution strategies, and develop proposals that position Orbis to win
• Coordinate closely with Product and Service Managers to understand product and service offerings; seek opportunities to drive new business and create synergies through capability reuse across programs and regions
• Contribute to program proposals, concept pitches, and pricing reviews, ensuring technical accuracy, alignment with firm quality standards, and clear articulation of the value Orbis delivers
• Represent Orbis at international industry forums, conferences, and partner engagements to build brand presence, gather competitive intelligence, and develop new opportunities in target markets
• Provide oversight of the end-to-end technical delivery operations across international and commercial programs, ensuring on-time, on-budget, on-mission execution from solution design through deployment and sustainment
• Architect solutions that maximize reuse of Orbis core products while meeting each clients unique operational requirements, integration needs, and deployment environment
• Anticipate client requirements and emerging needs to stay ahead of the mission and keep delivery teams focused on proactive, high-value outcomes
• Oversee solution implementation and integration, working closely with Product and Delivery teams to align roadmaps, manage resource constraints, and sequence deliverables across multiple concurrent programs
• Drive automation of deployment, testing, and release-management processes to maximize repeatability, minimize risk, and deliver consistent quality across distributed international environments
• Track implementation metrics, surface risks early, and drive swift resolution in partnership with program managers and client stakeholders
• Operate as an embedded member of the operations and delivery organization, identifying opportunities to refine, streamline, and strengthen technical delivery across programs.

Vice President – Technical Solutions

• Support fast-paced pre-sale and post-sale activities contributing to the development and implementation of complex technical products in pharmaceutical and biopharmaceutical manufacturing
• Develop customer-driven solutions, contribute to proposals and feasibility assessments, and coordinate implementation efforts
• Contribute to solution design by rapidly configuring existing systems
• Collaborate with suppliers or partners, and design custom elements when required
• Identify and engage with suppliers to source and evaluate technical solutions that meet functional, regulatory, and delivery requirements
• Maintain effective working relationships with supplier contacts to ensure responsiveness, collaboration, and alignment during solution development
• Collaborate with customers, Sales, and internal teams to gather, clarify, and interpret technical and application requirements
• Conduct nimble feasibility evaluations for specialized applications and custom requests using quick, iterative methods
• Apply fail-fast principles to assess technical viability early and support hands-on testing to accelerate decision-making
• Collaborate with internal teams (e.g., Engineering, Applications, Sales, finance) and assist in coordinating proposal inputs

Product Solutions Engineer

• Support fast-paced pre-sale and post-sale activities that contribute to the development and implementation of complex technical products in pharmaceutical and biopharmaceutical manufacturing.
• Collaborate with experienced engineers to help develop customer-driven solutions.
• Contribute to proposal development and feasibility assessments.
• Support project execution activities.
• Learn to evaluate design trade-offs and assist senior engineers in developing technically sound solutions through internal and external collaboration.
• Aid in the evaluation of suppliers for the development of solutions by gathering information, reviewing technical materials, and coordinating with senior engineers.
• Assist in maintaining positive working relationships through clear, professional communication.
• Assist in gathering and organizing customer requirements.
• Begin reviewing User Requirement Specifications (URS) and building Functional Requirement Specifications (FRS) in collaboration with customers, suppliers, and senior engineers when applicable.
• Support fast-paced feasibility evaluations by assisting with test setups, gathering input data, and helping senior engineers assess early-stage ideas and customizations.
• Recognize key technical constraints and contribute to quick go/no-go decisions.
• Participate in the proposal development by assisting with the interpretation of customer requests, gathering input from technical teams, assembling proposal content under guidance, and reviewing quotations.

Associate Product Solutions Engineer

• Partner closely with the VP to develop technical solution designs based on high-level client requirements and business objectives.
• Create and maintain reference architectures, reusable templates, and design blueprints to support global delivery consistency.
• Support the VP in preparing technical contributions for RFIs, RFPs, and internal documentation packages.
• Participate in internal pre-sales planning and technical discovery activities by providing input to the VP on scalable approaches, risks, and technology considerations.
• Help translate high-level business needs into clear, actionable architecture recommendations for internal teams.
• Document integration approaches and interface requirements for use by internal engineering and implementation teams.
• Contribute to internal post-project reviews to support continual refinement of solution design processes.

• Work with customers of all sizes to identify their pain points and use-cases that RecordPoint can assist with
• Identify novel use-cases, and design and build effective solutions and material for these
• Present to customers, both in person and remotely, to demonstrate our platform and solutions
• Create and develop technical solutions and POCs, leveraging the engineering team where needed
• Prepare commercial proposals and respond to RFPs, RFIs and other proposal requests
• Work with the sales teams to chase leads, convert customers, grow sales and upsell to existing clients
• Assist with identifying product enhancements and sharing these with the product, marketing and engineering teams
• Engage with existing customers to accelerate deployment and contribute to successful outcomes
• Promote RecordPoint and its developer platform at events, including conferences, tech meetups and user meetups
• Continuously develop, maintain and enhance technical sales assets and materials, and internal documentation
• Assist with the qualification of potential leads where technical expertise is required

Senior Solutions Engineer

• Coordinate software and hardware integration activities that enable the autonomy team to deploy and test their stack across a range of platforms, including small UAS, manned fixed-wing aircraft, and unmanned fixed-wing surrogate platforms.
• Drive sensor selection for EO/IR and A-PNT perception software testing on operationally relevant or surrogate platforms; support flight test engineers in sensor bring-up, characterization, calibration, and maintenance.
• Own the fly-fix-fly cycle for autonomy and perception software: integrate the Hivemind Pilot stack onto target hardware, verify correct deployment and configuration, define test objectives for flight test campaigns, help execute tests in the field, and analyze collected data to determine pass/fail status against objectives.
• Own sensor calibration and time synchronization processes for all A-PNT and perception sensors used in testing, including camera intrinsic/extrinsic calibration and camera-IMU temporal alignment.
• Establish data quality standards and curate data management processes for field-collected sensor data, ensuring that recordings from flight test campaigns are usable for offline analysis and algorithm development.
• Resolve technical and logistical ambiguities at the boundary between software development and flight test operations, and make command decisions that keep perception maturation efforts moving forward.

Senior Staff Engineer, Autonomy Integration

• Design and implement scalable integration solutions.
• Translate business and system requirements into technical specifications.
• Support Oracle ERH deployment initiatives.
• Partner with internal teams and external vendors.
• Ensure alignment between business needs and technical execution.
• Identify integration risks early and develop mitigation strategies.
• Ensure data integrity and system reliability throughout implementations.

Senior Integration Engineer

• Deliver customized, hands-on demonstrations of The Rebus® Platform to prospective and existing customers, tailoring each session to their specific warehouse operations and business goals
• Develop and maintain expertise in feature functionality and practical application of The Rebus® Platform and our full suite of product offerings
• Partner with sales to help companies across varying industries understand and evaluate the technical and operational fit of our products, leading evaluation cycles to gain product fit consensus
• Design, validate and document technical solutions to share with prospective customers
• Collect and analyze feedback from prospective customers to influence roadmap, collaborating with sales engineering, engineering, and product management teams to meet our prospects' business challenges and align with our internal business objectives
• Participate in RFI/RFP process and respond to technical assessments

Technical Solutions Consultant

• Design cloud-native AI and data solution architectures, including reference patterns, data flows, AI/ML workflows, and LLM orchestration that balance scalability, security, cost, and speed to value.
• Translate AI and data architectures into clear diagrams, executive-ready narratives, visuals, and roadmaps for technical and non-technical stakeholders.
• Advise clients on AI strategy, build-vs-buy decisions, governance, and ethical considerations.
• Integrate and orchestrate data across multiple platforms, including cloud data warehouses and lakes (e.g., Snowflake, BigQuery, Databricks) and external APIs.
• Collaborate with ML Engineers and Data Engineers to validate architectural alignment and integration feasibility.
• Conduct architecture reviews and risk assessments; identify and execute course corrections as needed.
• Architect AI solutions that leverage LLMs and RAG patterns to deliver interpretable insights and human-readable outputs from complex model results.
• Mentor junior architects and consultants; contribute to reusable accelerators, templates, and an internal knowledge base.
• Provide technical oversight across multiple client engagements, ensuring architectural consistency, delivery quality, and alignment between business requirements and implemented solutions.
• Provide hands-on guidance to engineering and data teams on API integrations, data pipelines, and AI service connectivity, ensuring solutions are scalable, secure, and maintainable.
• Stay current on emerging AI platforms, LLM tooling, and cloud-based data services, continuously evaluating how they can enhance our integration capabilities.

Solutions Engineer jobs in United States

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Enterprise Solutions Engineer

AI Solution Architect

Senior Integrations Engineer

Solutions Architect

Solutions Consultant

Founding Product Manager, Employer Solutions

Microelectronics Systems Integration Engineer

Implementation Engineer – Unified Communications, Contact Center Solutions

Implementation Engineer – Unified Communications, Contact Center Solutions

Lead Cloud Integrations Engineer

Software Implementation Engineer

Vice President – Technical Solutions

Product Solutions Engineer

Associate Product Solutions Engineer

Solutions Architect

Senior Solutions Engineer

Senior Staff Engineer, Autonomy Integration

Senior Integration Engineer

Technical Solutions Consultant

AI Solutions Architect