Solutions Engineer

• Build and maintain strong partnerships across manufacturers, distributors, and end users to achieve regional and National End User growth objectives
• Conduct a minimum of 10 end user sales visits and create a minimum of 10 opportunities weekly
• Maintain identified allocated sales growth of open pipeline TOP opportunities & close TOP opportunities in SFDC
• Hold regular strategy sessions with aligned manufacturers to discuss pipeline, top distributor and end-user engagement, POS numbers, and future planning targets
• Drive revenue growth through opportunity creation, pipeline management, and execution of LineDrive’s strategic selling principles
• Weekly review of Salesforce pipeline to ensure data accuracy, close out unviable opportunities, and plan to close key deals
• Analyze territory coverage from previous quarters to inform future planning and time allocation
• Enhance sales effectiveness through training, planning, and efficient administrative management

Solutions Consultant – MRO Industrial Sales

• Lead the design and delivery of a high-impact Genesys Cloud CX implementation for an enterprise client
• Serve as the technical authority on the Genesys Cloud platform
• Own the end-to-end solution architecture across routing, IVR, outbound dialer, reporting, and integrations
• Translate complex business and operational requirements into scalable, resilient contact center architectures
• Design and oversee data extraction strategies leveraging the Genesys Cloud Analytics API, Platform API, conversation detail records, and event streaming
• Own outbound dialer architecture, including campaign design, dial attempt extraction, and compliance considerations
• Troubleshoot complex platform issues across routing, telephony, integration, and reporting layers
• Produce architecture diagrams, integration specifications, and reference documentation

Senior Genesys Cloud CX Solution Architect

• Develop configuration: Create registration entities, data flows, task templates, data visualization experiences, and other configurations in support of developing Luma Solutions that will be delivered as part of the product
• Test and troubleshoot configuration: Perform in-team testing of configuration and assist is handing test cases to the QA group for release testing. Troubleshoot configuration to understand why it is not producing desired results.
• Contribute to documentation: Write draft documentation of configuration and workflows and collaborate with the Documentation team to develop final customer-facing documentation
• Train internal and external users: Train members of other Dotmatics teams and early customers on how to use Luma Solutions configuration and the workflows it supports
• Champion quality and best practices: Actively participate in the development of best practices for Luma configuration, and ensure these best practices are followed in the development of Luma Solutions.
• Provide input into new product features: Use new product features in Luma Solutions and provide feedback on the experience, participate in user experience testing, and provide input to the Product team about features that will enable the best Solutions
• Provide input into the Solutions roadmap: Prototype ideas for new Solutions capability and provide input on how the prototypes can inform the Solutions roadmap

Solutions Architect

• Listen to internal and external clients to formulate and clarify their needs;
• Propose different solutions and write recommendations, reports and other technical documents related to the domain;
• Help clients consider new IT solutions and propose value‑added options;
• Design the target functional, software and technical architecture of solutions;
• Identify software components to be used in the solutions;
• Contribute to the preparation of tender documents and to product selection;
• Ensure integration, transition and alignment of the various platforms within the overall plan;
• Monitor and support the development of business solutions;
• Support development teams during project delivery;
• Coordinate opportunity/feasibility studies, including technical and financial analyses, to choose among new or existing technologies and recommend the best modes of ownership, acquisition or consumption, whether operated internally or externally;
• Identify risks and ensure the viability, functionality and integrity of solution architectures during migration, delivery, operation and maintenance phases;
• Diagnose problematic situations and intervene to resolve complex issues, ensuring the implementation of permanent fixes, with a continuous improvement approach;

Azure Solution Architect

• Providing leadership, direction, development and resource management of a technical team of engineers supporting GEH Nuclear.
• Managing complex issues within the functional area of expertise, be involved in long-term planning and contribute to the overall engineering strategy.
• Develops, refines, and executes standardized work processes and methods to improve efficiency, coordination, and communication with internal and external stakeholders.
• Leads development, integration, and improvement of design processes that meet business needs across the organization in support of engineering teams, sub-contractors, Engineering, Procurement, and Construction (EPC) partners and customers.
• Provide technical oversight and direction, resource and schedule management, and project support to the Design Process team.
• Provide engineering management and technical leadership within a team environment, working with engineering disciplines, project management, project engineers, project/product stakeholders, customers, partner organizations, and suppliers to advance the planning, design, execution, and delivery of new plant projects.

Technical Leader – Design Process, EPC Integration Engineering

• With a specific focus on product implementations, hires, monitors, and develops all resources
• Oversees individual performance goals and ensures appropriate assessments of delivery versus the stated goals, general performance, alignment with the JANA Values and Way, and development
• Conducts monthly 1-1s and quarterly and year-end reviews for direct reports, including fostering an environment of constructive feedback
• Manages and grows a strong team by fostering day-to-day working relationships with their to ensure alignment and successful client outcomes
• Creates and maintains a culture of exceptional client care, team synergy, learning, and growth
• Leads by example and inspires the JANA team in a positive, high-performance way, demonstrating a passion for our Culture, our People, and our Mission
• Oversees the development and deployment of programs or systems, coordinating all of the parties involved to ensure high-quality risk results output and troubleshooting efforts
• Establishes objectives and key results with the team members, and actively manages any areas of non-performance
• Proactively identifies and resolves resource project with the Project Managers
• Communicates and provides progress and status weekly reports
• Provides technical problem-solving and guidance to the direct reports
• Maintain effective communication with stakeholders, including senior management, project teams, clients, and other relevant parties. Provide regular updates and reports to stakeholders on team status, risks, and issues.

Software Implementation Manager

• Maintain thorough understanding of current and planned applications, tools and technologies.
• Lead Project solution design through implementations, overseeing critical milestones.
• Work with the sales team to drive sales cycles to completion.
• Lead design meetings with clients to identify their business process requirements and technical needs.

CX Presales Solutions Architect

• Lead executive-level discussions to define SAP transformation roadmaps, investment priorities, and cloud adoption strategies.
• Develop and articulate NorthStar architecture visions grounded in industry context and business models.
• Own end-to-end SAP architecture design across S/4HANA Cloud Public and Private Editions.
• Advise clients on the appropriate use of SAP Industry Cloud solutions and AI capabilities.
• Mentor junior and mid-level architects by sharing your reasoning and architectural frameworks.

Principal SAP Solution Architect

• Conduct deep discovery sessions to understand customers’ existing network environments, including CPE, access, transport, core, and OSS/BSS layers.
• Document network topologies, business process flows, and integration points with clarity, highlighting constraints, dependencies, and design assumptions.
• Help customers and internal stakeholders understand trade-offs and priorities when designing around a mix of new and legacy infrastructure and business operations.
• Collaborate with Sales Engineers and Account Executives to support technical discovery and qualification of prospects.
• Translate customer network requirements into tailored solutions that showcase the value and feasibility of gaiia’s platform.
• Build and implement workflows leveraging gaiia’s workflow builder.
• Provide architecture oversight and clarification during onboarding and implementation phases.
• Build an efficient and repeatable process for network scoping, deep dive, solution alignment, and implementation.
• Act as a subject matter expert for internal teams needing context on customer network design and implementation considerations.
• Partner with Product and Engineering to influence roadmap direction based on real-world customer network needs.
• Drive requirements to a team of highly-skilled software engineers to develop network provisioning automations based on your designs.

Workflow Solutions Engineer

• Partner with Account Executives to lead discovery conversations, identifying customer business goals, technical requirements, and constraints
• Own solution design, translating discovery insights into standardized recommendations and verification strategies
• Lead product demonstrations aligned to customer use cases, improve our master templates over time with learnings
• Own the setup and execution of proof of concepts and evaluations for mid-market opportunities
• Partner with Account Executives to address technical questions and progress opportunities through the sales cycle
• Collaborate with Customer Success, Service Delivery, Product, and Engineering to ensure solutions are feasible and aligned
• Build and maintain working knowledge of Trulioo’s Identity Platform, APIs, and key differentiators
• Contribute to internal knowledge sharing and approach best practices through documentation, demo assets, and FAQs
• Deliver a consistent, high-quality customer experience throughout the presales process

Solutions Consultant

• Support the Infrastructure Architecture team in the creation of solutions
• Conduct analysis to support these solutions across business and technical dimensions
• Solve enterprise-wide complex business requirements
• Demonstrate forward thinking around where the business is going and how technology can support these efforts
• Collaborate with the broader enterprise architecture team to create and maintain standards for the overall architectural vision
• Develop knowledge of the capabilities of current infrastructure portfolios of solutions across geographies
• Create proof of concepts for various technical concepts, developing documentation to describe and explain the concept and related solutions

Student – Solution Architect

• Connect customers with industry-leading technology solutions, such as AI, network connectivity and cybersecurity
• Drive end-to-end sales success, leading customer discovery and creating comprehensive technology roadmaps
• Develop relationships at all levels within customers' organizations and challenge client technical teams constructively
• Enable customers to prioritize initiatives and present a holistic view of how technology can integrate and enable customers' strategic initiatives
• Play a crucial role in pre-sales architecture and contribute to deal closure

Senior Customer Solutions Architect – Technical Sales

• At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them.
• The Solutions Architect is a highly skilled, professional and technical individual acting as the primary liaison to support NiCE CXone customers through custom deployment projects.
• The Solutions Architect works with clients, stakeholders and internal team members to elicit, document, and prioritize business, functional, and system-level requirements for the development of Statements of Work (SOW) for Enterprise Customers.
• The Solutions Architect will engage with clients early in the sales cycle, provide best practices consulting on the journey from premise to cloud solutions and stay involved through the onboarding process, assisting with the solution life-cycle and ensuring a seamless customer journey.
• The Solutions Architect will have a strong command of CXone products and ecosystem and be responsible for both technical and business tasks including management of customer expectations and satisfaction and the configuration of CXone solutions based on customer requirements and industry best practices.
• Client Leadership
• Elicit solution requirements and objectives from clients and stakeholders and then break them down into functional requirements, including use cases, user stories, and acceptance criteria
• Translate complex data sets into solution-oriented designs that address customer needs and business goals
• Evaluate and incorporate relevant technologies, including Cognigy and other conversational AI platforms, into solution designs
• Collaborate with cross-functional teams including Professional Services, Sales Engineering, and Account Executives to scope and deliver tailored solutions
• Prepare and deliver presentations to clients and stakeholders in the form of solution approaches or overviews, impact assessments, and project readouts
• Serve as the solution expert during the CXone pre-sales and implementation cycles, understanding Project Implementation methodologies such that you can ensure CXone delivers the right solution to the customer and that desired business outcomes are achieved
• Technical Leadership:
• Be able to speak to the capabilities of the CXone Product Suite
• Provide technical architecture leadership, analysis, design, development and enhancement
• Maintain expertise and currency in industry leading contact center technologies
• Solution Leadership
• Assist with the project management design of the end-to-end solution life-cycle

Senior Solutions Architect

• Collaborate across Sales, Product, Engineering, Customer Success, and Go-to-Market teams to shape customer strategy, influence product direction, and drive long-term customer value throughout the entire customer lifecycle — from evaluation and adoption through expansion and ongoing success.
• Lead consultative discovery to uncover customer challenges, modernization priorities, and cloud transformation initiatives, then align BlueCat's capabilities to measurable operational and business outcomes through executive workshops and technical deep dives.
• Drive proof-of-value engagements that demonstrate real outcomes — faster troubleshooting, reduced downtime, and automation gains — while guiding customers through evaluation, onboarding, adoption, and expansion.
• Architect and position solutions spanning network observability, telemetry analytics, infrastructure automation, and API-driven workflows, tailored to each customer's hybrid or multi-cloud environment and strategic priorities.
• Build trusted advisor relationships with technical teams, operations leaders, architects, and executive stakeholders, supporting both pre-sales cycles and long-term customer success outcomes.
• Enable channel and strategic partners by strengthening their technical positioning and customer engagement capabilities, and support go-to-market initiatives including events, webinars, and industry conferences.
• Influence product and market direction by contributing customer insights, competitive intelligence, and feature feedback to Product Management, Engineering, and GTM teams — including participation in beta programs and advisory engagements.
• Operate effectively in a remote-first model maintaining accurate Salesforce engagement updates, collaborating across globally distributed teams, and leveraging modern virtual engagement tools while delivering strong executive presence.

Solution Architect – Network Observability, Infrastructure Intelligence

• Own the technical relationship with design partners and prospects. Lead discovery and solution design to turn interest into long-term adoption.
• Serve as the bridge to Product and Engineering by synthesizing customer signals and workflow gaps to drive the product’s evolution.
• Partner with Sales to develop the playbook, defining positioning, demo narratives, qualification criteria, and competitive framing based on real-world conversations.
• Build and maintain demo environments, reference architectures, integration prototypes, and sample code that showcase the product’s credibility.
• Act as a peer to senior engineering leaders and executives, delivering tailored technical workshops and briefings alongside handling complex architectural questions, security objections, and RFP-style technical requirements.
• As the product matures, hand off processes and assets to the broader organization, ensuring the next wave of SEs can ramp quickly.

• Attend and perform Technical On-line Demonstrations for potential clients.
• Create and customize trial portals to help demonstrate the importance and use of the LMS.
• Build out use cases for prospects and solve any integration questions that they would have.
• Troubleshoot any issues that a prospect encounters in the LMS.
• Respond to technical questionnaires and/or functionality questionnaires.
• Assist the proposals team in responding to RFIs by answering any use case or technical questions a prospect might have.
• Attend on-site demos with Account and Sales Executives.

Presales Solutions Engineer

• Engage clients around business problems, ensure common understanding and clarity, and own the context from initiation to delivery conclusion.
• Support the sales teams in client meetings and estimation.
• Innovate across technology and teams to derive a practical and impactful solution.
• Participate in the development of solutions conceived, driven, and owned by Service Delivery.
• Create high quality solution design and design documentation.
• Present, articulate and align clients to the right design outcomes.
• Ensure good practices and consistent delivery approaches are utilized on assigned projects.
• Provide input to Project Managers on project planning and estimating efforts for each assigned project.
• Structure work and produce deliverables that align with the scope and budget of projects.
• Structure and drive design reviews.
• Communicate the risks and benefits of design/architectural options to an audience with diverse technical backgrounds.
• Manage client expectations related to the design to reach successful client sign-off.
• Conduct code reviews where appropriate.
• Participate in identifying and creating re-usable assets to improve efficiency and consistency of delivery across projects in the areas of design, installation, and migration.

• Lead Strategic Technical Discovery and Workshops
• Conduct deep technical and business discovery with enterprise clients
• Map systems, integrations, and dependencies to clarify the environment
• Facilitate clear, high‑impact conversations that reduce risk and accelerate consensus
• Architect Scalable, Client-Centred Solutions
• Translate complex business goals into actionable solution designs
• Define early‑value use cases, integrations, and reporting workflows
• Ensure proposed architectures are commercially viable and technically sound
• Translate Discovery into Execution Clarity
• Produce precise, builder‑ready technical specifications
• Partner with Professional Services to maintain alignment throughout delivery
• Turn ambiguity into structured technical and business clarity
• Establish Technical Credibility
• Lead discussions on enterprise data privacy, InfoSec, and systems integration
• Explain how Introhive interacts with platforms such as enterprise CRMs and downstream AI/Data Lake architectures
• Build trust across executive and technical stakeholders
• Connect Capabilities to Business Outcomes and Value
• Convert complex product capabilities into clear value‑based narratives
• Identify and communicate high‑value, quick‑win use cases for early results
• Support “land and expand” strategies that drive measurable impact
• Support Strategic Sales, Renewal and Expansion
• Provide technical leadership on high‑value deals, renewals, and expansions
• Collaborate cross‑functionally with Sales, Customer Success, and Services
• Reconnect solution design to business outcomes for at‑risk or strategic clients
• Elevate Consulting Standards
• Model world‑class solutioning and discovery practices
• Mentor peers and develop reusable frameworks for consistency and impact
• Share learnings to strengthen the technical credibility across the GTM team
• Feed Field Insights Back into Product and GTM Strategy
• Communicate recurring patterns, integration gaps, and client challenges to Product and Marketing teams
• Turn on-the-ground intelligence into practical recommendations for product and go-to-market strategy

Principal Client Solutions Architect

• Lead teams to deliver PLM transformation and implementation initiatives.
• Lead data migration, infrastructure and integration activities.
• Act as a critical Contributor to the Capgemini PLM Delivery Execution framework
• Assess Customer Opportunity regarding feasibility, value, and risks
• Contribute to Business Consultant to Capture customer business processes
• Challenge customer business processes regarding value creation and business transformation
• Define Global Solution Architecture leveraging Teamcenter Know-how to support customer business objectives, highlighting committed value, and taking extra care of feasibility and delivery effort
• Leverage collaboration between Capgemini organization around a standard view of the solution architecture for project success and customer satisfaction
• Ensure the alignment of the delivered solution with the committed (SoW) project scope
• Support Consultants and architects
• Strong verbal and written communication skills
• Experience in managing and mentoring junior talent.

Lead Solution Architect

• Spearhead the go-to-market launch of our new AI-native software development platform
• Own the technical relationship with design partners and prospects
• Drive the market feedback loop by synthesizing customer signals
• Partner with Sales to develop the playbook
• Build and maintain demo environments and reference architectures
• Act as a peer to senior engineering leaders and executives

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