Solutions Engineer

• Deliver customized, hands-on demonstrations of The Rebus® Platform to prospective and existing customers, tailoring each session to their specific warehouse operations and business goals
• Develop and maintain expertise in feature functionality and practical application of The Rebus® Platform and our full suite of product offerings
• Partner with sales to help companies across varying industries understand and evaluate the technical and operational fit of our products, leading evaluation cycles to gain product fit consensus
• Design, validate and document technical solutions to share with prospective customers
• Collect and analyze feedback from prospective customers to influence roadmap, collaborating with sales engineering, engineering, and product management teams to meet our prospects' business challenges and align with our internal business objectives
• Participate in RFI/RFP process and respond to technical assessments

Technical Solutions Consultant

• The Staff Engineer plays a key role within the Infrastructure Solutions team, defining infrastructure strategies and roadmaps with a strong emphasis on network engineering initiatives.
• This role will involve finalizing designs and technical implementations that align with the architecture established by the Enterprise Architecture function, ensuring optimal use of technology within the organization.
• The specialist will contribute to the development of policies, processes, and procedures for Infrastructure & Operations (I&O) and provide expert advice on technology utilization to enhance overall enterprise value.
• In addition to these responsibilities, the position will focus on creating robust network architectures and developing high-level designs that meet business requirements.
• This includes designing network topologies, selecting appropriate technologies, and producing detailed documentation.
• The specialist will collaborate with various teams, including Azure Cloud Operations and business unit infrastructure requirements, to ensure alignment with organizational objectives while supporting high-level infrastructure needs across the enterprise.

Staff Engineer, Infrastructure Solutions

• Build and deploy AI tools and automations across Sur La Table's teams including image processing, feed optimization, content generation, reporting, document processing, and workflow streamlining.
• Automate day-to-day workflows across the business. Replacing manual, repetitive processes (data entry, document extraction, audits, approvals, reporting) with reliable, low-maintenance pipelines.
• Build MCP servers and AI-agent architectures. Reusable connectors, Claude Desktop extensions, and agent tooling that let AI systems securely access internal data, platforms, and APIs.
• Connect software systems and APIs into integrated, reusable workflows across teams and systems with minimal reconfiguration.
• Work directly with teams to understand their manual processes, map them, and build AI-powered solutions that replicate and improve them.
• Write scripts (Python, JavaScript/TypeScript) and design AI workflows using platforms like Claude and ChatGPT alongside workflow automation tools (n8n, Zapier, Make, or similar).
• Cross-connect data across platforms including marketing systems (Google Ads, Meta Ads, Google Analytics, Google Merchant Center), content management systems, image libraries, and internal data sources.
• Drive AI adoption — run enablement sessions, hands-on trainings, and office hours, and build internal documentation and knowledge bases so teams can self-serve.
• Evaluate vendor AI tools. Run pilots, assess ROI and feasibility, and make build-vs-buy recommendations that shape Sur La Table's AI tooling.
• Assess AI tool security and data-governance risk (credential/PII exposure, data handling and retention), flag issues, and influence remediation with security and engineering stakeholders.
• Define reusable patterns and standards for automations and integrations so solutions are consistent and scale cleanly across teams.
• Prioritize the automation roadmap by ROI — identifying the highest-impact opportunities and sequencing the work.
• Own production reliability of what you ship. Monitoring, error-alerting, root-cause analysis, and data-integrity fixes.

AI Solutions Engineer

• Build and support AI agents and intelligent workflows using Microsoft Azure tools such as Azure OpenAI, AI Foundry, and Copilot Studio.
• Design and implement AI-powered orchestration and automation for use cases such as configuration streamlining, onboarding automation, and data migration.
• Collaborate with cross-functional teams (integration, implementation, product, support) to deliver high-quality, scalable AI-driven solutions.
• Develop APIs, scripts, and tools to connect LLM-based agents — using open integration standards such as the Model Context Protocol (MCP) — with existing enterprise systems.
• Support testing, evaluation, deployment, monitoring, and continuous improvement of AI workflows in production, including output-quality evaluation, guardrails, and responsible-AI safeguards.
• Stay current with the AI platform roadmaps of major providers (Microsoft, Anthropic, OpenAI, Google) and emerging industry trends.
• Contribute to the evolution of our internal AI delivery model and promote AI best practices across teams.

AI Solution Engineer – Technology Support

• Partner closely with Sales throughout the sales cycle
• Lead and deliver tailored, high-impact product demonstrations to prospective clients
• Own and continuously improve demo environments and materials
• Support solution discussions by leveraging knowledge of local government operations
• Act as a key liaison between Sales, Product, and internal teams
• Support RFP and procurement processes
• Develop and deliver customer-facing materials
• Provide ongoing enablement and training to Sales and Customer Success teams
• Collaborate cross-functionally to support a seamless sales experience

Solutions Consultant

• Lead solution architecture for initiatives across supply chain, stores, merchandising, and digital platforms
• Produce and maintain architecture deliverables: high-level designs, integration flows, sequence diagrams, data flows, NFRs, deployment views, and architecture decision records (ADRs)
• Define target-state architectures and transition roadmaps aligned to enterprise standards
• Ensure solutions meet non-functional requirements: availability, performance, resiliency, scalability, security, and operability
• Architect solutions across domains including: Supply Chain & Logistics, Store Technology, Merchandising, Digital & Omnichannel
• Design cloud-first solutions using Azure and/or Google Cloud architecture best practices
• Architect enterprise integration using APIs, event-driven patterns, streaming, and batch
• Partner with data and AI teams to enable AI/ML lifecycle architecture
• Participate in and lead architecture reviews; provide guardrails without slowing delivery
• Define and promote reusable reference architectures and patterns
• Mentor engineers and analysts; contribute to architecture and engineering communities of practice
• Work with Product, Engineering, and Business leaders to shape solution options and trade-offs

Retail Solution Architect

• You'll own an integration end to end: the design, the code, and the production system that keeps running after launch. You're setting the technical defaults a growing team will inherit, so the early decisions matter.
• Day to day, that looks like:
• Owning the architecture: auth and identity flows, multi-tenancy, how data moves and where it's allowed to live, performance, and what happens in production
• Running what you build. You'll be on-call for your own work from early on, before there's a dedicated platform to lean on, which means owning the infrastructure, CI, deployment, and observability behind it
• Working on top of external platforms you can't change, and being straight about which risks are yours to manage and which aren't
• Partnering closely with the internal teams whose services you depend on: asking clearly, agreeing on interfaces, and finding ways to keep moving instead of waiting around to be unblocked
• We'd also expect you to have opinions about where this should go, and to write them down. A lot of what shapes the team's direction starts as a doc.

Senior Software Engineer – Cloud Partner Integrations

• Prime integrated solutions across Data (Fibre, WAN, L2VPN, IP networking), Voice (SIP trunking, VoIP, voice termination), Mobility (Wireless services, MVNO/MVNE, roaming, messaging), and IoT (SIM-based connectivity, connected car, telemetry, asset tracking)
• Lead customer conversations with confidence and clarity, simplifying complex technical concepts into business-relevant solutions for diverse technical and executive audiences
• Partner with Sales Executives to qualify and shape opportunities, drive multi-product solutions, and support cross-sell and new logo acquisition as the trusted technical advisor
• Build strong, long-term customer relationships through a customer-first mindset, deeply understanding business drivers, challenges, and growth opportunities

Customer PreSales Solutions Architect – Wholesale Solutions

• Engage with prospects to understand their business case and requirements
• Deliver engaging and bespoke product demonstrations to prospects, addressing technical and business value
• Design and present proof-of-concept solutions tailored to client environments
• Serve as technical expert and point of contact during the sales cycle
• Partner with cross-functional teams such as product and engineering teams to relay customer feedback and iterations
• Co-own (with Enterprise Sales Director) the RFP/RFI development and responses
• Participate in industry events, webinars and customer workshops as needed
• Stay up to date on financial services regulations technologies and emerging trends

• As a Senior Client Solutions Manager at Brand Networks, an Augeo company, you will play a pivotal role in ensuring our clients' success by providing tailored solutions that enhance their social media strategies.
• Support a leading social influencer and employee advocacy program for one of Canada's largest retail clients.
• Work closely with our clients, guiding them to achieve their marketing objectives using our platform, and helping them navigate the ever-evolving social media landscape.
• Build and maintain strong, long-term relationships with clients, understanding their unique goals and challenges.
• Act as the daily point of contact for clients, providing timely and effective communication and support.
• Hold weekly client check-ins to review campaign performance and adjust strategy in real time.
• Lead post-campaign debriefs with clients, including key-learnings decks for larger campaigns and streamlined recaps for smaller ones.
• Get to know your users: Who are they? What are their unique business challenges? What motivates them? What is their corporate culture like? How do they like to communicate?
• Craft communication to drive program awareness, adoption, and usage.
• Monitor and analyze client campaigns and performance data to identify areas for improvement and recommend adjustments.
• Prepare and present performance reports to clients, showcasing results and insights.

Senior Client Solutions Manager, French

• Ensure business needs are translated into practical, production-ready solution designs
• Define and document end-to-end solution architecture across applications, integrations, workflows, data flows, APIs, security considerations, and operational support needs
• Create and maintain a technology architecture strategy and ensures technology solutions are aligned to this strategy
• Create and maintain solution architecture documentation, architecture diagrams, design decisions, roadmaps, patterns, and implementation guidance
• Reduce rework, operational risk, performance issues, and integration gaps by identifying design risks earlier in the lifecycle
• Support BrokerLink technology initiatives by ensuring vendor and internal solutions align to business priorities, enterprise standards, and production-readiness expectations
• Work directly with software engineering, AI & automation, infrastructure, security, and vendor teams to ensure solutions are buildable, supportable, and aligned to approved designs
• Ensure solution designs explicitly address performance, scalability, reliability, resilience, security, observability, logging, alerting, and supportability
• Provide detailed analysis and opinions to assist with product and technology selection when new vendor solutions, platforms, or technical capabilities are required
• Provide detailed analysis to support risk, cost, feasibility, and value assessments for internal build options, vendor platforms, and hybrid approaches
• Assess current-state solutions for aging technology, misalignment with business requirements, reliability gaps, security concerns, or operational risk
• Contribute to and apply architecture governance, compliance standards, reusable patterns, and security requirements across solution designs
• Participate in architecture review, design approval, and technology decision processes to ensure solutions align with enterprise architecture direction
• Lead build-versus-buy, risk, cost, feasibility, and value analysis for internal builds, vendor platforms, and hybrid solution options
• Assess current-state applications, integrations, and platforms to identify technical deficiencies, lifecycle risks, security gaps, and improvement opportunities
• Lead research and assessment of emerging technologies, architecture approaches, and vendor capabilities for potential use across BrokerLink
• Partner with project, infrastructure, security, and engineering teams to align solution architecture with delivery needs, infrastructure constraints, and operational readiness requirements
• Contribute to the evolution of BrokerLink’s technology architecture by aligning solution decisions to long-term business strategy, security requirements, application lifecycle considerations, and emerging technology capabilities
• Contribute to and help evolve architecture principles, reusable patterns, and decision criteria that support consistent technology decision-making.

Senior IT Architect, Solutions Architect

• Build and deploy AI-powered workflows, copilots, automations, and agentic systems.
• Rapidly prototype and ship internal and customer-facing AI solutions.
• Work directly with stakeholders to understand operational bottlenecks and automate workflows.
• Use modern AI tooling to accelerate development velocity and feature delivery.
• Configure and orchestrate LLM-driven systems using APIs, agents, MCPs, databases, and automation frameworks.
• Reduce operational load by replacing repetitive manual processes with AI-native systems.
• Collaborate cross-functionally with product, operations, customer success, and engineering teams.
• Operate with high autonomy and ownership in fast-moving environments.

• Act as a “thought leader” for our customers. Implement and oversee the quality of our deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance across customer engagements.
• Drive innovation in the areas of solution delivery capabilities, enterprise delivery methodology and reusable assets.
• Provide executive level Business Consulting and Pre-Sales support.
• Work hand-in-hand with our Sales team on consulting and pre-sales activities.
• Advise our customers of solution tradeoffs to assist in the cost / benefit analysis, taking into account business process, architecture and IT operating model.
• Contribute to NeuraFlash at a leadership level, be an advocate of our brand, and help NeuraFlash grow and scale.
• Acquire and maintain all applicable CLM Certifications for the technology you are working on.
• Ability to learn software in the CLM or Salesforce space as necessary
• Travel up to 25% for customer projects and company events.
• Be a NeuraFlash evangelist in the CLM Community, and help us cultivate a company culture of success (company and personal) and fun.

Solution Architect, CLM

• Develop and implement modern smart factory solutions that connect legacy manufacturing equipment to scalable digital infrastructure.
• Design, deploy, and maintain Industrial IoT (IIoT) applications operating both on-premises and in cloud environments.
• Build and manage cloud-native infrastructure using Infrastructure as Code (IaC) methodologies, including Terraform.
• Develop and support AWS-based solutions for leveraging services such as AWS IoT, AWS Lambda, AWS Bedrock, and AgentCore for AI-driven manufacturing and operational use cases.
• Design and implement AI-enabled workflows, intelligent agents, and automation solutions to improve operational efficiency and decision-making.
• Manage software deployments, system updates, patches, and release processes across production and development environments.
• Collaborate with cross-functional teams to brainstorm, architect, and implement innovative Industry 4.0 solutions.
• Develop KPIs, dashboards, metrics, and monitoring tools to track smart factory and production performance.
• Provide detailed technical specifications for proposed solutions, including required hardware, software, cloud services, external vendors, and internal resources.
• Actively troubleshoot and resolve issues encountered during development, testing, deployment, and production operations.
• Participate in Agile software development processes, including sprint planning, backlog refinement, and stand-ups using tools such as Jira.
• Maintain technical documentation, architecture diagrams, operational procedures, and project artifacts using Confluence and related documentation platforms.

Manager, Smart Factory Solutions

• You’re one of the most knowledgeable people in the room and maintain top-tier expertise across multiple functional areas of inecta Food.
• Define and architect holistic solutions leveraging any and all capabilities of inecta Food.
• Lead tailored, compelling product demonstrations that actively sell the vision of what inecta can do for prospects.
• Conduct on-site (and virtual) requirements gathering sessions with stakeholders.
• Perform thorough gap analysis and develop clear “as-is / to-be” process documentation.
• Identify product enhancement opportunities surfaced through presales discovery, gap analysis, and ongoing client delivery.
• Test and document per inecta standards; verify that modifications meet client needs and product expectations.

Senior Solutions Consultant, Solutions Architect – Food ERP

• Lead the enterprise, integration, and API architecture for the implementation of the VeriChannel digital banking platform and VeriLink integration layer.
• Conduct technical design reviews and lead Design Authority participation across multiple vendors and business units.
• Produce and maintain comprehensive architecture, solution design, and security documentation.
• Develop the future state roadmap and ensure alignment with Microsoft Azure cloud best practices.
• Collaborate with product managers, developers, and third-party vendors in Agile delivery teams.

Enterprise & Solution Architect

• Configure and administer contact center systems, including interaction management platforms, telephony systems, and reporting tools, including but not limited to Genesys Cloud.
• Provide technical support to contact center agents and users to quickly resolve technical issues and optimize the use of tools.
• Establish and maintain excellent working and collaborative relationships with other company departments.
• Contribute to the creation of reference manuals for end-users by writing process documentation in order to improve intervention efficiency and knowledge transfer.
• Participate in the training of other team members and the transfer of specialized skills, as required.
• Encourage change, support the company's vision and direction, and facilitate collaboration with other team members.
• Assist more experienced technicians in various tasks (orders, integration, projects, work management, etc.), as required.

IT Technical Advisor – Contact Center Solutions

• Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions.
• Understands Key customer business requirements and has the ability to position, demonstrate and create high level designs across the entire PANW portfolio solutions creating business value for customers.
• Ability to drive customer adoption of Palo Alto Networks Platform.
• Building customer relationships by helping customers achieve increased productivity, operational efficiency, security efficacy, and greater flexibility to innovate.
• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
• Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions.
• Demonstrating strong communication skills, influencing through effective presentations and customer-specific demos, and conducts technical engagements and workshops that are clear and impactful, simplifying complex ideas for various audiences
• Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities.
• Demonstrates Cross functional leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy.
• Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner.
• Understanding the competitive landscape and effectively differentiating PANW's leadership in the cybersecurity space.
• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events.
• Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap.

• Evolve the Enterprise Data and AI platform architectures, including integrations with corporate systems and market tools.
• Contribute to and execute the Data & AI Strategy while defining and refining the Architecture patterns.
• Design AI/ML and/or data product solution architectures (ex. feature stores, experimentation tracking, model serving, pipelines/orchestration).
• Deliver architecture blueprints and implementation strategies that meet enterprise security and data protection standards; ensure alignment to corporate vision and objectives while proposing innovative approaches.
• Collaborate with members of various technical teams, business teams and delivery teams to develop solutions that address key customer needs while adhering to EA principles and guidelines.
• Lead risk and cost analyses, including build vs buy strategies.
• Lead cross-team dependency management for complex migrations and platform transitions, drive standards and best practices.

Senior Solution Architect – Enterprise Data and AI Platform

• Design and architect AI-driven applications and enterprise integrations
• Lead development of retrieval-augmented generation and LLM-based workflows
• Define engineering standards, code quality practices, and review processes
• Support monitoring, evaluation, and continuous optimization of deployed models
• Operate in a fast-evolving environment with ambiguous requirements
• Balance speed of delivery with long-term architectural soundness
• Partner closely with the AI Delivery Manager to align technical execution with business priorities
• Own and guide technical and architectural decisions across AI systems, cloud infrastructure, and enterprise integrations
• Drive hands-on development and ensure delivery of production-ready AI systems

Solutions Engineer jobs in Canada

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Technical Solutions Consultant

Staff Engineer, Infrastructure Solutions

AI Solutions Engineer

AI Solution Engineer – Technology Support

Solutions Consultant

Retail Solution Architect

Senior Software Engineer – Cloud Partner Integrations

Customer PreSales Solutions Architect – Wholesale Solutions

Solutions Engineer

Senior Client Solutions Manager, French

Senior IT Architect, Solutions Architect

AI Solutions Engineer

Solution Architect, CLM

Manager, Smart Factory Solutions

Senior Solutions Consultant, Solutions Architect – Food ERP

Enterprise & Solution Architect

IT Technical Advisor – Contact Center Solutions

Solutions Consultant

Senior Solution Architect – Enterprise Data and AI Platform

Senior AI Solutions Engineer