Risk

• Collect, analyze, and synthesize data to identify trends, exceptions, and insights that support business needs
• Design, build, and maintain reports, dashboards, and analytical tools, including Power BI solutions, that help stakeholders monitor performance and make informed decisions
• Work with business, analytics, reporting, and technology partners to clarify requirements, align priorities, and deliver practical analytics and automation solutions
• Translate business needs into actionable deliverables, track progress, support timely execution, and help ensure quality outcomes
• Engage business partners to implement standardized reporting and analytics, including centrally developed solutions and end-user self-service enablement
• Validate, reconcile, and monitor data to support reliable reporting and analysis
• Present findings, limitations, risks, and business impacts clearly to technical and non-technical stakeholders
• Improve reporting processes, automate repeatable work, enhance dashboards, and strengthen analytic usability and reliability

Senior Data Associate – Risk Systems

• Maintain a consistent field presence, spending approximately 20% - 50% of the time with customers, either onsite or virtually.
• Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography.
• Build expertise by studying discipline-specific training resources, applying learnings during customer surveys, and leveraging feedback from more experienced team members to continuously improve.
• Assist and conduct risk evaluations of Travelers customers, identifying exposures, loss controls, and opportunities for improved risk management.
• Share findings with Underwriting to support effective risk pricing.
• Leverage developing consulting skills to educate customers on how they can better manage risk and influence them to adopt recommended changes.
• Support the development of training programs for field consultants by conducting research on emerging issues and loss trends in claim data.
• Perform other duties as assigned.

Risk Control Associate Specialist – National Property

• Continually identify and assess conditions that may present risks to the business and consumers
• Implement strategies to mitigate risks and ensure regulatory obligations are met
• Monitor and review financial transactions to ensure accuracy and compliance with company policies
• Identify and investigate suspicious activities or transactions to prevent and mitigate fraud
• Analyze transaction patterns and user behaviors to detect potential risks and fraudulent activities
• Process and verify customer cash outs, ensuring all transactions are accurate and detailed
• Work with customer service and other departments to resolve payment issues and meet customer needs
• Monitor and report on all processed documents; build activity and incident reports
• Conduct compliance and risk assessments for online payouts
• Document and communicate key risk factors affecting online payments
• Research and verify all aspects of transactions for accuracy and legitimacy
• Operate computer systems and related peripheral equipment

Fraud & Risk Operator

• Lead and manage complex IT risk advisory and internal audit engagements for middle-market and large clients
• Advise clients on IT governance, IT general controls (ITGCs), cybersecurity risk, SOX compliance, and process improvement initiatives
• Serve as a trusted advisor to executive leadership, Audit Committees, and Boards of Directors
• Oversee outsourced and co-sourced internal audit and risk advisory engagements
• Identify and develop new business opportunities to support continued growth of the Risk Advisory practice
• Build and strengthen long-term client relationships through exceptional service and strategic insight
• Collaborate across service lines to deliver integrated, value-added solutions
• Mentor, coach, and develop team members while fostering a culture of collaboration and continuous improvement
• Contribute thought leadership and innovative ideas that enhance client outcomes and firm capabilities
• Help create a “wow” experience for every client and every team member

Risk Advisory Principal - Senior Manager

• Leads, develops and oversees a broad, highly specialized and diverse team of experts and/or Risk professionals
• Provides oversight, advisory support/services and acts as an oversight function related to TD's enterprise/operational Risk programs
• Acts as a thought leader for all risk-related activities
• Provides effective challenge, oversight, and risk intelligence behaviors and outcomes, while operating within the Bank's risk appetite
• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Oversees and leads a large and/or highly complex and diverse reporting function for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results
• Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
• Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices
• Facilitates key strategic discussions and provides thought leadership to executive audience
• Sets operational team direction and collaborates with others to execute on common goals
• Focuses on longer-range planning for functional area.

Senior Manager, Group Risk

• Claims advocate and facilitator on behalf of client
• Consultation with clients on claim issues involving Directors & Officers, Errors & Omissions, Employment Practices, and Fiduciary coverages
• Review and recommend solutions to coverage, quantum and claim handling management issues
• Negotiate with insurers, adjusters and lawyers to expedite and obtain fair settlement of claims
• Participate in sales presentations to prospective clients
• Assist the client in preparing special claims servicing instructions focusing on the client’s specific needs and taking into consideration the structure of their insurance programs
• Review and comment on policy wordings for account teams
• Review of claims with clients/insurers/loss adjusters regularly

VP, Professional & Executive Risk – ProEx Claims

• Supports the Commercial Banking & Lending Business Risk & Controls Officer in the buildout, implementation, and consistent execution of a Risk Management framework within the 1st LOD.
• Provides guidance in risk framework responsibilities with Business Process Owners (BPOs) in support of enterprise risk assessments, change management initiatives, customer complaint management, compliance testing, issue management, operational risk events, key risk indicators, control Identification and design, process taxonomy documentation, and quality assurance programs.
• Leads risk management assessment of new products and services, including enterprise change management programs.
• Provides risk advisory and guidance to the BPOs including process and control design, early risk identification, control environment operating effectiveness, and policies and procedures.
• Provides guidance on assurance activities to help ensure that risk management frameworks and controls are effective to manage risks associated with the strategic plan of Commercial & Private Bank.
• Directly engages with BPOs on identified operations risk incidents and issues in root-cause analysis, action plans, supporting documentation and testing of implemented controls to effectively remediate findings or issues.
• Provides BPOs with risk advisory and guidance on project initiatives, risk assessments, and risk remediation efforts impacting the Business Units.
• Supports activities to help ensure compliance with all enterprise compliance policies and standards, and management of compliance risks within the Bank’s risk appetite.

Senior Associate – Commercial Banking, Lending Risk and Controls

• Provide independent 2nd line risk oversight by assessing 1st line technology risk practices
• Provide risk-based challenge and escalation support
• Review, assess, and provide credible challenge to 1st line technology risk identification
• Review Key Indicators and trend analysis for technology domains
• Provide targeted, risk-based second line oversight of technology risk areas
• Evaluate specific areas of elevated or emerging technology risk
• Participate in and contribute to relevant governance forums
• Monitor alignment with ERM policies
• Engage and provide credible challenge in the Risk and Control Self-Assessment governance cycle
• Draft and support technology risk reporting for executive management and Board level materials
• Promote risk awareness across the Bank and serve as a 2nd line subject matter resource

Senior Manager, Technology Risk & Governance

• Become a key part of the operational backbone of HL7’s governance and executive functions
• Coordinate the full lifecycle of HL7 Board and Board Committee meetings: scheduling, agenda coordination, document preparation, and timely distribution to all participants
• Produce accurate, polished meeting minutes and ensure proper filing, version control, and accessibility of governance documents
• Track action items from Board and committee meetings; follow up proactively with owners and keep leadership informed of open items and deadlines
• Maintain governance calendars, anticipate conflicts or gaps well in advance, and keep all meetings running on schedule
• Coordinate governance communications across HL7’s committees, working groups, and broader community — including meeting announcements, voting processes, elections, and bylaw-related correspondence
• Manage the end-to-end logistics of HL7’s governance election and voting processes
• Maintain current rosters, committee membership records, and governance documentation; ensure all materials are organized, up to date, and easy to find
• Draft clear, professional communications on behalf of the CEO and COO for governance-related outreach.
• Coordinate scheduling and logistics for meetings between HL7 leadership and external partners, member organizations, and stakeholders
• Prepare briefing materials, agendas, and follow-up summaries so leadership walks into every meeting prepared and leaves with clear next steps documented and tracked
• Track commitments made with partners and ensure timely follow-through; flag anything at risk of slipping
• Take recurring coordination tasks — research, drafting, scheduling, tracking, and follow-up — and execute them reliably
• Prepare briefs, pre-reads, agendas, and follow-ups
• Arrange domestic and international travel for executive leaders — flights, hotels, ground transportation, and itineraries — anticipating needs and handling changes as needed
• Prepare and submit expense reports accurately and on time, tracking receipts and ensuring compliance with HL7's policies
• Manage open action item queues; track risks and issues with Board or other initiatives as assigned; provide regular status updates and proactively surface anything that needs their attention
• Identify patterns in recurring requests and build lightweight tools, templates, or processes to handle them more efficiently over time.

Governance and Operations Coordinator

• Lead supplier capacity analysis and governance activities
• Monitor supplier capacity performance and long-range demand alignment
• Analyze large and complex data sets
• Provide structured recommendations to procurement teams

Supplier Capacity Analyst – Supplier Management Governance

• Lead Capital Policy & Strategic Initiatives: Drive key capital-related projects, including the Bank’s recovery and resolution planning.
• Governance & Documentation: Oversee capital plan governance processes and keep capital planning documentation current.
• Capital Monitoring & Risk Assessment: Continuously monitor the Bank’s capital metrics against internal targets and regulatory thresholds.
• Recommendations & Reporting: Provide actionable recommendations to senior management on managing capital.
• Responsible for talent management functions including: employment, performance evaluations, staff development/training, etc.

Capital Planning Risk Manager

• Develop and execute a comprehensive safety and risk management strategy for all corporate and franchise operations
• Establish safety standards, policies, procedures, and best practices that support operational excellence and risk reduction
• Create and manage company-wide safety scorecards, KPIs, dashboards, and reporting systems
• Lead initiatives designed to reduce workplace injuries, vehicle accidents, cargo claims, and insurance losses
• Foster a culture of accountability, leadership, and safety ownership across all levels of the organization
• Provide executive leadership with regular reporting and recommendations regarding safety trends, risks, and corrective actions
• Serve as the organization's primary authority on regulatory compliance and monitor regulatory changes
• Oversee the company's captive insurance programs and risk management initiatives
• Analyze workers' compensation, auto liability, general liability and cargo claims and implement proactive loss prevention strategies
• Develop and deliver safety certification programs for franchise owners and operational leaders
• Build and lead a high-performing safety and risk management function

Director of Safety and Risk Management

• Evaluates and monitors an assigned Indirect RV/Marine/Powersports portfolio for credit quality
• Identifies credit quality issues and potential portfolio risks
• Monitors portfolio for compliance with corporate and regulatory requirements
• Evaluates and reports on portfolio performance and forecasts future performance trends
• Informs management of potential credit and economic portfolio risks and recommends strategies to minimize them
• Maintains all documentation on the assigned portfolio
• Works with various bank personnel in developing strategies that support portfolio objectives
• Performs other duties as assigned

Portfolio/Risk Specialist

• Provide enterprise leadership to design, standardize, and improve the end to end operating model across HEDIS and Risk Adjustment
• Drive improvements in data collection, processing, encounter creation and management, submission controls, reconciliation, and audit readiness
• Ensure execution across internal teams, technology partners, analytics, finance, and external vendors is aligned and coordinated
• Establish and maintain governance structures for regulatory compliance, audit readiness, and defensible outcomes
• Own the end to end vendor operating model for Risk Adjustment
• Serve as the primary integrator across Quality, Performance Outcomes, Technology, Data, Analytics, Finance, Actuarial, Provider Quality, and external partners

Senior Director, Risk Adjustment

• Directly manage and develop a team of analysts performing EDD reviews of varying complexity; set performance expectations, provide coaching, and complete performance feedback processes
• Own daily operations and workload planning (intake, assignment, prioritization, and capacity planning) to ensure reviews are completed within SLA timeframes
• Establish and monitor team performance metrics (timeliness, productivity, quality) and drive corrective actions where needed
• Oversee case assignment and case status management; remove blockers and coordinate rework for quality issues
• Lead a quality control and sampling program for completed EDD reviews; identify root causes, document findings, and implement training and process improvements
• Maintain and refine team procedures, process flows, templates, and job aids; ensure changes are communicated and adopted consistently
• Partner with first-line business units and internal stakeholders to obtain required customer information and documentation; ensure requests are clear, appropriately risk-based, and timely
• Manage escalations of financial crime red flags and unusual activity; ensure appropriate risk decisions, documentation, and handoffs (e.g., SAR investigation referral) occur in accordance with policy
• Support leadership in maturing the EDD/HRC program by recommending process enhancements, tooling opportunities, and risk-based approaches that improve defensibility and efficiency
• Provide reporting and analysis on pipeline health, trends, and recurring issues to management; escalate emerging risks and capacity concerns
• Coordinate audit, compliance testing, and exam support for the team, including evidence gathering, response drafting, and remediation of findings
• Lead and/or support ad hoc projects and initiatives as assigned.

Manager, BSA – High Risk Customer Reviews

• Support platform ownership and roadmap execution across Identity & Access Assurance initiatives and workstreams.
• Translate platform priorities into delivery plans, milestones, epics, stories, tasks, dependencies, and measurable outcomes.
• Maintain delivery plans, execution dashboards, RAID logs, dependency trackers, operational reports, and roadmap views.
• Track delivery commitments, blockers, risks, decisions, and cross-team dependencies across engineering, operations, governance, security, and onboarding stakeholders.
• Help ensure platform work remains aligned with roadmap objectives, business priorities, operational readiness expectations, and delivery timelines.
• Support onboarding coordination for applications and services integrating with the enterprise IAM platform.
• Facilitate Agile/Scrum ceremonies, including sprint planning, backlog refinement, daily stand-ups, sprint reviews, retrospectives, and roadmap planning sessions.
• Partner closely with engineers, architects, technical leads, product owners, and service owners to maintain backlog readiness and execution clarity.
• Create, define, and refine user stories, acceptance criteria, delivery tasks, dependencies, and supporting artifacts.
• Ensure backlog items are clear, actionable, prioritized, appropriately scoped, and aligned to team capacity and platform objectives.
• Maintain visibility into sprint commitments, carryover work, risks, blockers, and upcoming deliverables.
• Drive continuous improvement in Agile maturity, story quality, sprint readiness, delivery predictability, execution consistency, and operational excellence.
• Coordinate communication and alignment between the IAA platform and partner teams across IAM, security, cloud operations, AI operations, enterprise architecture, application teams, and strategic suppliers.
• Facilitate technical working sessions to clarify scope, resolve ambiguity, align dependencies, and support timely decision-making.
• Document and follow up on decisions, action items, owners, due dates, risks, and next steps.
• Prepare status updates, delivery summaries, leadership updates, operational reporting, and stakeholder communications.
• Translate complex technical initiatives into clear delivery plans, actionable work items, and understandable status updates.
• Coordinate onboarding activities for applications, services, and partner teams adopting enterprise IAM and access governance capabilities.
• Maintain onboarding plans, readiness checklists, implementation timelines, dependency trackers, and adoption progress reporting.
• Partner with engineering, operations, security, architecture, and application teams to ensure onboarding activities are planned, communicated, and executed effectively.
• Track onboarding risks, blockers, readiness gaps, and operational handoff needs.
• Support repeatable onboarding practices through templates, documentation, intake workflows, and stakeholder guidance.
• Support initiatives related to access governance, entitlement management, access assurance, privileged access, automation, and platform modernization.
• Partner with engineering and operations teams to improve documentation quality, operational processes, delivery structure, onboarding readiness, and service maturity.
• Support operational readiness activities, including runbooks, process flows, support handoffs, transition plans, readiness reviews, and communication materials.
• Assist with issue tracking, escalation coordination, service delivery activities, and continuous improvement efforts.
• Support collaboration with strategic suppliers, consulting partners, and enterprise stakeholders involved in IAM modernization.

Access Governance Delivery Lead – Enterprise Identity & Access Management

• Assist ensuring the team achieves and maintains a consistent and efficient approach to the review of all required materials.
• Help with the review of BU data.
• Perform quality control servicing according to established policies, procedures and regulatory guidelines.
• Contribute to the analysis of findings from the FLRCA Analysts and Specialists review.
• Assist in testing and validation of various reporting.

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