Risk

• Lead Capital Policy & Strategic Initiatives: Drive key capital-related projects, including the Bank’s recovery and resolution planning.
• Governance & Documentation: Oversee capital plan governance processes and keep capital planning documentation current.
• Capital Monitoring & Risk Assessment: Continuously monitor the Bank’s capital metrics against internal targets and regulatory thresholds.
• Recommendations & Reporting: Provide actionable recommendations to senior management on managing capital.
• Responsible for talent management functions including: employment, performance evaluations, staff development/training, etc.

Capital Planning Risk Manager

• Develop and execute a comprehensive safety and risk management strategy for all corporate and franchise operations
• Establish safety standards, policies, procedures, and best practices that support operational excellence and risk reduction
• Create and manage company-wide safety scorecards, KPIs, dashboards, and reporting systems
• Lead initiatives designed to reduce workplace injuries, vehicle accidents, cargo claims, and insurance losses
• Foster a culture of accountability, leadership, and safety ownership across all levels of the organization
• Provide executive leadership with regular reporting and recommendations regarding safety trends, risks, and corrective actions
• Serve as the organization's primary authority on regulatory compliance and monitor regulatory changes
• Oversee the company's captive insurance programs and risk management initiatives
• Analyze workers' compensation, auto liability, general liability and cargo claims and implement proactive loss prevention strategies
• Develop and deliver safety certification programs for franchise owners and operational leaders
• Build and lead a high-performing safety and risk management function

Director of Safety and Risk Management

• Evaluates and monitors an assigned Indirect RV/Marine/Powersports portfolio for credit quality
• Identifies credit quality issues and potential portfolio risks
• Monitors portfolio for compliance with corporate and regulatory requirements
• Evaluates and reports on portfolio performance and forecasts future performance trends
• Informs management of potential credit and economic portfolio risks and recommends strategies to minimize them
• Maintains all documentation on the assigned portfolio
• Works with various bank personnel in developing strategies that support portfolio objectives
• Performs other duties as assigned

Portfolio/Risk Specialist

• Provide enterprise leadership to design, standardize, and improve the end to end operating model across HEDIS and Risk Adjustment
• Drive improvements in data collection, processing, encounter creation and management, submission controls, reconciliation, and audit readiness
• Ensure execution across internal teams, technology partners, analytics, finance, and external vendors is aligned and coordinated
• Establish and maintain governance structures for regulatory compliance, audit readiness, and defensible outcomes
• Own the end to end vendor operating model for Risk Adjustment
• Serve as the primary integrator across Quality, Performance Outcomes, Technology, Data, Analytics, Finance, Actuarial, Provider Quality, and external partners

Senior Director, Risk Adjustment

• Directly manage and develop a team of analysts performing EDD reviews of varying complexity; set performance expectations, provide coaching, and complete performance feedback processes
• Own daily operations and workload planning (intake, assignment, prioritization, and capacity planning) to ensure reviews are completed within SLA timeframes
• Establish and monitor team performance metrics (timeliness, productivity, quality) and drive corrective actions where needed
• Oversee case assignment and case status management; remove blockers and coordinate rework for quality issues
• Lead a quality control and sampling program for completed EDD reviews; identify root causes, document findings, and implement training and process improvements
• Maintain and refine team procedures, process flows, templates, and job aids; ensure changes are communicated and adopted consistently
• Partner with first-line business units and internal stakeholders to obtain required customer information and documentation; ensure requests are clear, appropriately risk-based, and timely
• Manage escalations of financial crime red flags and unusual activity; ensure appropriate risk decisions, documentation, and handoffs (e.g., SAR investigation referral) occur in accordance with policy
• Support leadership in maturing the EDD/HRC program by recommending process enhancements, tooling opportunities, and risk-based approaches that improve defensibility and efficiency
• Provide reporting and analysis on pipeline health, trends, and recurring issues to management; escalate emerging risks and capacity concerns
• Coordinate audit, compliance testing, and exam support for the team, including evidence gathering, response drafting, and remediation of findings
• Lead and/or support ad hoc projects and initiatives as assigned.

Manager, BSA – High Risk Customer Reviews

• Support platform ownership and roadmap execution across Identity & Access Assurance initiatives and workstreams.
• Translate platform priorities into delivery plans, milestones, epics, stories, tasks, dependencies, and measurable outcomes.
• Maintain delivery plans, execution dashboards, RAID logs, dependency trackers, operational reports, and roadmap views.
• Track delivery commitments, blockers, risks, decisions, and cross-team dependencies across engineering, operations, governance, security, and onboarding stakeholders.
• Help ensure platform work remains aligned with roadmap objectives, business priorities, operational readiness expectations, and delivery timelines.
• Support onboarding coordination for applications and services integrating with the enterprise IAM platform.
• Facilitate Agile/Scrum ceremonies, including sprint planning, backlog refinement, daily stand-ups, sprint reviews, retrospectives, and roadmap planning sessions.
• Partner closely with engineers, architects, technical leads, product owners, and service owners to maintain backlog readiness and execution clarity.
• Create, define, and refine user stories, acceptance criteria, delivery tasks, dependencies, and supporting artifacts.
• Ensure backlog items are clear, actionable, prioritized, appropriately scoped, and aligned to team capacity and platform objectives.
• Maintain visibility into sprint commitments, carryover work, risks, blockers, and upcoming deliverables.
• Drive continuous improvement in Agile maturity, story quality, sprint readiness, delivery predictability, execution consistency, and operational excellence.
• Coordinate communication and alignment between the IAA platform and partner teams across IAM, security, cloud operations, AI operations, enterprise architecture, application teams, and strategic suppliers.
• Facilitate technical working sessions to clarify scope, resolve ambiguity, align dependencies, and support timely decision-making.
• Document and follow up on decisions, action items, owners, due dates, risks, and next steps.
• Prepare status updates, delivery summaries, leadership updates, operational reporting, and stakeholder communications.
• Translate complex technical initiatives into clear delivery plans, actionable work items, and understandable status updates.
• Coordinate onboarding activities for applications, services, and partner teams adopting enterprise IAM and access governance capabilities.
• Maintain onboarding plans, readiness checklists, implementation timelines, dependency trackers, and adoption progress reporting.
• Partner with engineering, operations, security, architecture, and application teams to ensure onboarding activities are planned, communicated, and executed effectively.
• Track onboarding risks, blockers, readiness gaps, and operational handoff needs.
• Support repeatable onboarding practices through templates, documentation, intake workflows, and stakeholder guidance.
• Support initiatives related to access governance, entitlement management, access assurance, privileged access, automation, and platform modernization.
• Partner with engineering and operations teams to improve documentation quality, operational processes, delivery structure, onboarding readiness, and service maturity.
• Support operational readiness activities, including runbooks, process flows, support handoffs, transition plans, readiness reviews, and communication materials.
• Assist with issue tracking, escalation coordination, service delivery activities, and continuous improvement efforts.
• Support collaboration with strategic suppliers, consulting partners, and enterprise stakeholders involved in IAM modernization.

Access Governance Delivery Lead – Enterprise Identity & Access Management

• Assist ensuring the team achieves and maintains a consistent and efficient approach to the review of all required materials.
• Help with the review of BU data.
• Perform quality control servicing according to established policies, procedures and regulatory guidelines.
• Contribute to the analysis of findings from the FLRCA Analysts and Specialists review.
• Assist in testing and validation of various reporting.

Lead, Risk and Control Advisory

• The Information Architecture Governance Advisor owns the design and implementation of an enterprise information model.
• Establishes and carries out enterprise data and information architecture policies, standards, and processes according to guidelines.
• Is responsible for structuring, organizing, and communicating information in a way that makes it easy for business users to find, navigate, and understand.
• Champions and facilitates the review of data-related changes across the organization.
• Works with business partners and Information Technology (IT) partners to drive consensus around how data should be structured.
• Define criteria and controls for an authoritative data source (ADS)
• Lead the design and implementation of information modeling practices for the enterprise
• Define data and information architecture related standards and guidelines
• Coordinate and facilitate the review of data-related changes from an enterprise perspective
• Organize data within domains and sub-domains to enhance the ability to find, govern, and utilize data across the enterprise
• Enhance the company’s data governance platform to include data and information architecture components, definitions, and relationships
• Support enterprise data strategy and data governance programs by providing a structured approach to architectural decision-making, ensuring changes are evaluated based on their impact across the enterprise
• Identify and mitigate risks associated with architectural decisions and implementations
• Establish guidelines and standards to minimize risks while ensuring compliance with regulations and policies
• Act as liaison between business and IT to translate business data requirements into logical data architecture design
• Engage in the development of policies, standards and procedures and coordinate with stakeholders through the approval process
• Ensure compliance with established standards for development and management of data
• Ensure compliance to data-related regulatory rules
• Perform regular peer review of information models used across the enterprise

Information Architecture Governance Advisor

• Supports the Commercial Banking & Lending Business Risk & Controls Officer in the buildout, implementation, and consistent execution of a Risk Management framework within the 1st LOD.
• Provides guidance in risk framework responsibilities with Business Process Owners (BPOs) in support of enterprise risk assessments, change management initiatives, customer complaint management, compliance testing, issue management, operational risk events, key risk indicators, control Identification and design, process taxonomy documentation, and quality assurance programs.
• Leads risk management assessment of new products and services, including enterprise change management programs.
• Provides risk advisory and guidance to the BPOs including process and control design, early risk identification, control environment operating effectiveness, and policies and procedures.
• Provides guidance on assurance activities to help ensure that risk management frameworks and controls are effective to manage risks associated with the strategic plan of Commercial & Private Bank.

Corporate Banking Risk and Internal Controls Associate

• Engineer technical risk solutions that reduce operational, cyber, and resilience risk through architecture, automation, and control design.
• Translate risk requirements, policies, and standards into implementable technical patterns, guardrails, and reference architectures.
• Prioritize and influence solution design decisions based on risk impact, blast radius, and recovery dependencies.
• Partner with platform, cloud, security, and SRE teams to embed risk controls directly into infrastructure and pipelines.
• Evaluate control effectiveness using technical signals and evidence, not just procedural compliance.
• Support initiatives such as secure cloud architecture, isolated recovery environments, identity and access hardening, and infrastructure resilience.
• Provide technical guidance on risk tradeoffs, recovery sequencing, and dependency-aware system design.
• Contribute to lightweight process definition where needed—but always in service of enabling better technical outcomes.

Senior Technical Risk Engineer

• Build and maintain matching, concordance, and survivorship processes
• Develop data quality rules, monitoring, and dashboards
• Perform SQL analysis and Python-based automation/validation
• Manage data issues, track resolution, and support governance workflows
• Partner with engineering teams (e.g., Databricks) and business stakeholders
• Maintain governance documentation, standards, and metrics
• Support CRM data standards and validation processes

Data Governance, MDM Specialist

• Become Quantitative Risk Modeling Analysts
• Collaborate with teams to deepen connections
• Maintain a strong community

Quantitative Risk Modeling Analyst

• The IT Risk Analyst assists with the execution and maintenance of the IT risk management program, including the evaluation and mitigation of information technology risks across the organization and supporting leading risk teammates as needed.
• Contribute to documentation of IT risk management policies, standards, and processes
• Help maintain alignment with company objectives and regulatory requirements
• Perform analysis of key IT Risk performance/risk indicators for management
• Support internal and external IT risk assessments as dictated by the senior team members
• Contribute to IT risk appetites, tolerances, and mitigation plans related to IT systems as dictated by the senior team members
• Support monitoring activities of 1st line access reviews for general users, privileged users, and passwords
• Coordinate with IT to maintain an IT risk register, control library, and assign risk ownership
• Support regulatory readiness efforts and governance assessments for the information technology controls environment
• Research industry trends, emerging threats, and evolving regulations
• Contribute to training company stakeholders on IT risk
• Contribute to Enterprise Risk Management team’s reporting and processes (e.g. key risks, watch list risks, AI Systems Program)

IT Risk Analyst

• Manage the bank’s Repurchase, Make-Whole, MI Deficiency, and MI Curtailment potential loss exposure.
• Ensure timely appeal / repurchase in accordance with various Investor, Servicer, and MI Company requirements.
• Communicate with internal / external business partners regarding Demand-level issues.
• Deliver repurchase root-cause analysis to management peer group.
• Conduct monthly (or as needed) pipeline status calls and elevate issues as warranted.
• Participate in regulatory exams to assist senior management in the representation of the Claims Mitigation function.
• Manage and coach a team of Auditors, Intake /Reporting / Funding Analysts.
• Provide timely responses to staff questions / concerns and conduct on-going training.
• Identify and communicate team goals and conducts regular assessments to ensure processes and procedures are efficient and meeting the needs of the business.
• Maintain Quality Control process and ensure appropriate feedback is provided; Develop Employee Scorecards to track performance and identify opportunities for improvement and recognition.
• Conduct performance appraisals, coach and develop staff, hold accountability meetings, conduct team performance meetings, perform employee observations.
• Maintain knowledge of relevant Investor, Servicer, and MI Company policies; identify process inefficiencies, introduce database utilization changes/enhancements through effective communication and collaboration.

Repurchase Loss Risk Specialist

• Exercise independent judgment in reviewing, analyzing, and monitoring the progress of owner agreements
• Identify and assess contractual risks by evaluating complex terms and conditions
• Serve as an advisor to internal stakeholders by providing feedback on contract interpretation and compliance
• Prepare and modify legal and contractual documents using established templates
• Maintain and enhance enterprise-wide contract templates, tools, and documentation standards
• Assist with delivery of contract-related training, guidance, and resources to internal teams
• Stay current on industry trends, regulations, legal developments, and emerging issues
• Assist with addressing complex project-related issues and support claims and disputes

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